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Review Of Hotel Kings Palace

Khar West, Mumbai | 2.8 km drive to Lilavati Hospital And Research Centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    36 Ratings

    excellent
    28%
    very good
    14%
    average
    25%
    poor
    6%
    bad
    28%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 5
    • 4
    • 3
    • 3
    • 3
    • 1
    • 5
    • 2

    Rating Categories

    • Location3.6
    • Cleanliness3.2
    • Room2.8
    • Value For Money3.0
    • Facilities3.4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Room hygiene is poor with issues like a stinky washroom and leaking jets.
    • The property is spacious, suitable for family stays with good room service.
    • Some guests appreciate the food quality and friendly staff.
    • Complaints include non-functional AC and TV, unresponsive contact details, and old linen.
    Read more

    3.0

    Average Stay

    vinod n.

    3

    Travel Month: Sep 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    yash.

    The experience was horrible, the room looked good in photos but in reality, it was very bad and kind of scary, also outside people could hear what was happening inside the rooms. The washroom was not clean and it was stinking 24x7. The jet kept leaking.

    Travel Month: Aug 2023

    Room: Deluxe Room

    1.0

    Worst experience

    s k.loyalty-iconbusiness

    Poor hygiene. This is the basic requirement which is missing in this property. No restaurant

    Travel Month: May 2022

    Room: Deluxe Double Room

    5.0

    Nice cosy place to stay

    sarvesh n.family

    Nice place. Good clean room. With tv facility. Prompt room service.

    Travel Month: Feb 2020 (4-Night Stay)

    Room: Deluxe Double Room

    5.0

    Excellent location and room to stay

    mazhar h.family

    Excellent place to stay with family, good spacious room to stay with couple and excellent service

    Travel Month: Jan 2020

    Room: Deluxe Double Room

    1.0

    Terrible Stay

    mohd f.solo

    Room service very bad.

    Travel Month: Jan 2020

    Room: Deluxe Double Room

    5.0

    Excellent Stay

    gopal m.loyalty-icongroup

    Good.

    Travel Month: Sep 2019

    Room: Deluxe Double Room

    2.0

    Poor.

    kumar.group

    Not responsible. Not cooperative and not good service.

    Travel Month: Sep 2019

    Room: Deluxe Double Room

    1.0

    Worst Hotel

    vikram s.loyalty-icongroup

    Don't book this Hotel, worst staff, especially the one who is receptionist.

    Travel Month: Jul 2019

    Room: Deluxe Double Room

    5.0

    Best food taste service best

    manish s.business

    Best best food taste service best

    Travel Month: Jul 2019

    Room: Deluxe Double Room

    1.0

    Pathetic start, worst staff, total waste of money

    ankur d.group

    Contact details provided online were useless, ac and tv weren't working, charging ports were Dead, no tissue rolls available in toilet, worst experience ever! Disappointed

    Travel Month: May 2019

    Room: Deluxe Double Room

    5.0

    Excellent Stay

    manish s.solo

    Good service and full cooperative staff

    Travel Month: Apr 2019

    Room: Deluxe Double Room

    4.0

    Good Stay

    s k.loyalty-icon

    Old Bedsheet and Pilowcover provided

    Travel Month: Feb 2019

    Room: Deluxe Double Room

    4.0

    Good Stay

    harikrishna r.

    Good hotel, nice response and friendly staff.

    Travel Month: Dec 2018

    Room: Deluxe Double Room

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