The reviews reveal a series of major drawbacks at the property. Guests faced issues like lack of hot water, unclean rooms and linens, and rude staff interactions. Many pointed out misleading images that didn’t reflect the actual state, showing dirty premises and slow check-in processes. Additional complaints included poor food quality and constant upselling for room upgrades, leading to a frustrating overall experience. The property seems to fall short in cleanliness and service, resulting in a disappointing stay for many.