I booked a non-AC room (Room 324) at Hotel Kings Calicut through MakeMyTrip for including GST, and it was one of the worst hotel stays I’ve ever had. The room was extremely small and cramped, with a tiny hostel-like bed and a cheap local blanket. There was no kettle, no Wi-Fi, no ambient or dim lighting, and we were constantly attacked by mosquitoes the whole night—I couldn’t sleep at all. The toilet seat was broken, the shower area was so tight I couldn’t even stand properly, and there were no basic hygiene items like soap, tissue paper, or toothbrush. What made it worse was that my wife was on her period during our stay, and she had to suffer through all this because we had no other option—every nearby hotel was either full or far too expensive. This experience was not only disappointing but also unacceptable. I kindly request MakeMyTrip to inspect this property, especially Room 324, to confirm these conditions, take necessary action against the hotel, and process a refund for this miserable stay. No guest should have to go through what we experienced, i will not recommend to anyone this hotel .