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Asia Chowk, Katra | 6 minutes walk to Main Bazaar
23 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Karni Palace offers great views of the Trikuta Hills and is conveniently close to the main bazaar. The staff are noted for being helpful, and services like hot water and generator backup during power cuts were appreciated. Many guests found the property clean, with good room conditions, although some faced issues with unclean bathrooms and maintenance problems. There are concerns about food quality and hygiene, as well as some service lapses. Overall, it caters well to pilgrims visiting Katra.
Excellent Stay
The hotel karni palace is really a good place to stay, it's superb view of mata vaishno devi trikut hills, few minutes walk to the main bazar, staffs behaviour and manager behaviour is awesome. Clean and hygienic also, good service
Room: Double Bed Non Ac
Good Hotel
Great Hotel Good service Good location
Room: Deluxe AC Room with Complimentary Pick up and Drop to Banganga
Decent stay if focused on religious stay
familyDecent stay. Value for money. Everything is customized for the requirement of a pilgrim as that is the primary reason people visit Katra.
Room: AC Deluxe Room
Hotel Kerni Palace has replied on Sat Jul 13 12:17:03 IST 2019
Dear Guest , Greetings from Hotel Kerni palace Katra!! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.
Good Stay
Room is very good condition and but bathroom bit smelly. Hot water available 24 hrs and also providing generator at the time of power cut, its really nice. Hotel staff was really helpful and they have given room immediately after arriving. it is near to Center of the Katra. Mainly hotel staff Arun really helpful person. Food also good and but we cannot get all the items.
Room: Standard Room
Hotel Kerni Palace has replied on Sat May 18 19:02:44 IST 2019
Dear guest, Jai mata do, greetings from Hotel Kerni Palace Katra! Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our Hotel in the future.
Terrible Stay
When I entered the Hotel the reception, lights were off and had to shout for someone to come at the reception. Secondly, the lift in the hotel was not working. Thirdly, the room had under-furnished center table, there was no towel, soap, hand wash in the toilet which even a basic hotel keep - when I asked for towels I was surprised that the towels were having big holes in the corners although they were changed but that left a very very negative impression. The blankets seems to have not been shown sunlight for years, it was stinking. Finally we could see centipedes and cockroaches in the room, the scenery on the wall was not in a good condition, the electric switches were not in shape. I will never prefer staying in this and will not suggest anyone else.
Room: Standard Room
Hotel Kerni Palace has replied on Fri May 31 16:55:23 IST 2019
Dear Guest, Thanks for taking out time to review us here! We are concerned that you faced some issues during your stay with us. To improve our service a damp help you serve better, we would want to understand the issue further. Thanks for your cooperation.
It is pathetic hotel .. Don't
Pathetic hotel .. Useless staff .. Tasteless food .. Zero room service .. Poor choice of MMT .. Too far from. Yatra stand .. No pick and drop facility .. Shaddy rooms .. Broken toilets .. Wet towels in bathrooms
Room: Double Bed Non Ac
Hotel Kerni Palace has replied on Fri May 31 16:53:53 IST 2019
Dear Guest, Thanks for taking out time to review us here! We are concerned that you faced some issues during your stay with us. To improve our service a damp help you serve better, we would want to understand the issue further. Thanks for your cooperation.
If they know that we booked through make my trip, they will treat very badly, they don't care about the customer.
Very bad. They don't take care of make my trip customers. They don't give us the room together. Both are located in different locations. After agreement they refuse to give the room together.
Room: Double Bed Non Ac
Hotel Kerni Palace has replied on Fri May 31 16:53:20 IST 2019
Dear Guest, Thanks for taking out time to review us here! We are concerned that you faced some issues during your stay with us. To improve our service a damp help you serve better, we would want to understand the issue further. Thanks for your cooperation.
Do not consider staying at this hotel
1st MakeMyTrip didn't send my booking details to the hotel. Next when I reached my room it was locked from inside. Upon knocking a half naked guy opened the door. I was given the room at 12:30 PM when the check-in time is 12:00 PM. Even after several requests, the used towel of the last guest was still in my room when I checked out after 2 days. The TV was blurred. Food quality poor and to top of that they charged me INR 30 for just 1 cup of tea. I do not recommend anyone for this hotel.
Room: Double Bed Non Ac
Hotel Kerni Palace has replied on Fri May 31 16:52:40 IST 2019
Dear guest, thanks for taking out time to review us here! We are concerned that you faced some issues during your stay with us. To improve our service, help you serve better, we would want to understand the issue further. Thanks for your cooperation.
Not a very good hotel as per my experience
There are two things I would like to write here. 1) Normally all hotels in Katra provide a drop and pickup from hotel to baanganga but I was told that if a hotel is booked from MakeMyTrip its charged 200 RS. 2) I reached in the morning by Sri Shakti express and my return was in the evening the same day so I was going to stay in hotel just for 2 hours but inspire of all this the front desk asked me to pay 400 RS extra as I arrived earlier. I have been to Katra in morning hours many times but no one ever charged extra.
Room: Double Bed Non Ac
Hotel Kerni Palace has replied on Fri May 31 16:51:51 IST 2019
Dear guest, thanks for taking out time to review us here! We are concerned that you faced some issues during your stay with us. To improve our service, help you serve better, we would want to understand the issue further. Thanks for your cooperation.
Excellent service
Excellent hotel with very good service. Hotel manager and other staff were very helpful and gave us warmth reception. Hotel give us pick and drop facilities till Banganga post and bus stand as well. Although we didn't tried their resto food but it might be good. Will surely recommend my friends and relatives.
Room: Double Bed Non Ac
Hotel Kerni Palace has replied on Sat May 18 19:01:52 IST 2019
Dear Guest ,Jai mata di, Greetings from Hotel Kerni palace Katra. Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.
An excellent hotel
For early check-in they didn't charge any rupees. Helpfull staff for guidance for places to see near by katra. Free wifi facilities. Clean rooms. Pick up & drop facilities till banganga check post & till bus stop. Very comfortable stay in reasonable rates.
Room: Double Bed Non Ac
Hotel Kerni Palace has replied on Sat May 18 19:01:25 IST 2019
Dear Guest ,Jai mata di, Greetings from Hotel Kerni palace Katra. Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.
Short but pleasant stay at the hotel
Kerni Palace Hotel was the good choice for my short stay in Katra. Room was nice and clean. However, Landline phone didn't work in the room to get the service over phone. Staff was readily available for the service. Definitely I will book the same hotel in case of my future journey.
Room: Double Bed Non Ac
Hotel Kerni Palace has replied on Sat May 18 19:00:52 IST 2019
Dear Guest, Greetings from Hotel Kerni palace Katra! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.
Nice experience and helpful services
Experience with hotel Kerni Palace was nice. Hotel staff was well behaved and disciplined. Their pick and drop service is also helpful during my journey. Overall, it's nice experience with hotel. In future if it's again possible then I will go with this hotel.
Room: Double Bed Non Ac
Hotel Kerni Palace has replied on Fri May 31 16:31:01 IST 2019
Dear Guest, Thank you for sharing your feedback regarding your stay! Also, thank you for the kind rating of our Hotel. We are continually trying to improve the variety and quality of the rooms and Amenities that we offer. Thank you for staying at the Hotel Kerni Palace Katra and we hope that you will consider us for your next Maa Vaishno Devi trip.
The whole location is excellent and rooms are good. Staff is courteous. Can be preferred for a short trip to Katra and Vaishno Devi.
The whole location is excellent and rooms are good. Staff is courteous. Can be preferred for a short trip to Katra and Vaishno Devi.
Room: Double Bed Non Ac
Hotel Kerni Palace has replied on Sat May 18 19:00:21 IST 2019
Dear Guest ,Jai mata di, Greetings from Hotel Kerni palace Katra. Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.
Will not suggest anybody to stay in there
Though the ambience of the hotel was goodie will not happy to stay in the hotel. The fans in the hotel were not working. Inspite if reminders no body was taking care of the complaint.
Room: Double Bed Non Ac
Hotel Kerni Palace has replied on Fri May 31 16:46:07 IST 2019
Dear guest, thanks for taking out time to review us here! We are concerned that you faced some issues during your stay with us. To improve our service, help you serve better, we would want to understand the issue further. Thanks for your cooperation.
Poor Stay
It was a pathetic exprience. I will never recommend to stay here. Food quality was very bad, they did not maintain the hygiene at room or staircase. Washroom was smelling like anything. We asked to the manager for the issue but they did not even bother.
Room: Standard Room
Hotel Kerni Palace has replied on Fri May 31 16:46:28 IST 2019
Dear guest, thanks for taking out time to review us here! We are concerned that you faced some issues during your stay with us. To improve our service, help you serve better, we would want to understand the issue further. Thanks for your cooperation.
food and cleanliness is of worst standard.
Food at the hotel is worst and expensive.
Room: Standard Room
Hotel Kerni Palace has replied on Fri May 31 16:45:47 IST 2019
Dear Guest, thanks for taking out time to review us here. We are concerned that you faced some issues during your stay with us. To improve our service a damp help you serve better, we would want to understand the issue further. Thanks for your cooperation. JAI MATA DI.
Pls delist this hotel from your database.
Hotel has good infrastructure, poor maintenance, no hygiene old used bath towels were changed on demand on arrival, wash room was smelly. The TV was old and erratic. Newspaper was given after requests.
Room: Standard Room
Hotel Kerni Palace has replied on Fri May 31 16:45:09 IST 2019
Dear guest, thanks for taking out time to review us here! We are concerned that you faced some issues during your stay with us. To improve our service, help you serve better, we would want to understand the issue further. Thanks for your cooperation. Jai mata di.
It was Good
Location and Hotel itself was nice. Staff was good except for the fact that once Water was not provided in my room for whole night even though I called twice or thrice for the same. Rest it was ok. Its almost 5 km from bus stand.
Room: Double Bed Non Ac
Hotel Kerni Palace has replied on Fri May 31 16:33:47 IST 2019
Thank you for sharing your feedback regarding your stay. Also, thank you for the kind rating of our Hotel. We are continually trying to improve the variety and quality of rooms and Amenities that we offer. Thank you for staying at the Hotel Kerni Palace Katra and we hope that you will consider us for your next Maa vaishno Devi trip.
Average Stay
OKies kind of Hotel.Just for Yatra to Vaishnodevi temple.
Room: Double Bed Non Ac
Hotel Kerni Palace has replied on Fri May 31 16:34:27 IST 2019
Thank you for sharing your feedback regarding your stay! Also, thank you for the kind rating of our Hotel. We are continually trying to improve the variety and quality of rooms and Amanties that we offer. Thank you for staying at the Hotel Kerni Palace Katra and we hope that you will consider us for your next Maa vaishno Devi trip.
Asia Chowk
Katra
Asia Chowk
Katra
Jammu Road
Transportnagar
Trikuta Nagar
Hari Market
Trikuta Nagar
Hari Market
Hari Market
Bari Brahmana
Trikuta Nagar
Hari Market
Bari Brahmana
Katra
Kashmere Rd
Asia Chowk
Katra
Katra
Asia Chowk
Katra
Jammu Road
Katra
Katra
Asia Chowk
Kashmere Rd
Katra
Banganga Road
Asia Chowk
Asia Chowk
Asia Chowk
Asia Chowk
Asia Chowk
Katra
