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You are booking hotel for more than 30 days
Jammu Road, Katra | About a minute walk to Main Bazaar
49 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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This property boasts a prime location close to the main market and transport options, making it convenient for travelers. Guests appreciate the helpful and polite staff. While room size and cleanliness receive mixed reviews, many found it a budget-friendly option. The food quality varies, with some enjoying it while others noted issues. Overall, it's seen as a decent choice for the price.
Poor Stay
Breakfast was included in this deal which was not provided
Room: Double Deluxe Room
Not recommended, dirty & unclean place with unprofessional and rude staff
This property is highly priced according to their services. The hotel is very unclean and not maintained. You can see cockroaches everywhere, leakage in toilet pots, smelling bathrooms. Additionally, the staff is very rude & behave like road side dhabas. Very very non cooperative. The utensils used for breakfast and food were unclean & if u ask for better or clean service the pantry staff rudely denied it.
Room: Double Deluxe Room
Not great as a stay
It was an over priced stay and service was really poor no toiletries no towels no water no glasses in the room
Room: Tripple Bedded Room
Very good service
I stayed in hotel for 2 days and it was a very pleasant stay. My parents were also very happy and hotel staffs was very good and co-operative. I would recommend to use this hotel in future.
Room: Club Suite Tripple Bedded
Chirag International has replied on Mon Aug 23 09:16:06 IST 2021
Dear guest, greetings from chirag international, katra! many thanks for taking time out and posting a feedback following your recent stay with us. We are very glad to here that you had a pleasant stay here with us. Your appreciation regarding our hotel staff will definitely boost us to improve our services. We assure you our best services to you on your next visit. Thank you once again for choosing to stay with us and we sincerely look forward to the pleasure of having you back with us soon. Jai mata di! kindest regards, anil sharma
Charged extra money
Dirty room, no cleaning even complain by us. Poor food quality and SERVICS. Charged money for room heater, poor staff support, overall, worst experience.
Room: Double Deluxe Room
Chirag International has replied on Fri Mar 13 10:04:32 IST 2020
Dear guest, greetings from Chirag International, Katra! Please accept our heartily gratitude for taking you precious time out and posting a feedback following your recent stay with us. We apologized for any inconveniences caused to you during the stay here. I personally inquire regarding your concern the your room was not got clean, we accept and agree that your concern is wright. The room was not got cleaned by us. We are not giving any excuse for the same. Room heater is always chargeable a nominal. Now we have changed the management and staff as well and I assure you, we will give you our best services to your next visit. I apologize once again for the inconvenience caused to you here during your stay. Thank you once again for choosing to stay with us and we sincerely look forward to the pleasure of having you back with us soon. Jai Mata Di! Kindest regards, reservation team.
Price charged us way too high
familyFood was cold and stale. Average hotel
Room: Double Deluxe Room
Chirag International has replied on Fri Mar 13 09:49:52 IST 2020
Dear guest, greetings from Chirag International, Katra! Many thanks for taking time out and posting a feedback following your recent stay with us. We apologized for any inconveniences caused to you during the stay here. I personally inquire your concern, the food we are serving is totally hygienic and fresh and a genuine price. I once again apologize for any inconveniences you might be faced here with us. We assure you our best services to you on your next visit. Thank you once again for choosing to stay with us and we sincerely look forward to the pleasure of having you back with us soon. Jai Mata Di! Kindest regards, reservation team.
Perfect hotel at Katra
Good food, polite staff and awesome room.
Room: Club Suite Tripple Bedded
Chirag International has replied on Fri Mar 13 09:40:58 IST 2020
Dear guest, greetings from Chirag International, Katra! Many thanks for taking time out and posting a feedback following your recent stay with us. Your appreciation for our good food and polite staff will definitely boost us to improve our food and services. We assure you our best services to you on your next visit. Thank you once again for choosing to stay with us and we sincerely look forward to the pleasure of having you back with us soon. Jai Mata Di! Kindest regards, reservation team.
Maata Darshan
Last moment plan, close to the main entrance to start the climb, room was good enough, wifi speed good too. Only thing missing was dental kit and towels to order! Towels and dental kit should be always kept for visitors!
Room: Double Deluxe Room
Chirag International has replied on Fri Mar 13 09:32:01 IST 2020
Dear guest, greetings from Chirag International, Katra! Many thanks for taking time out and posting a feedback following your recent stay with us. We apologized for any inconveniences caused to you during the stay here regarding for towels and dental kit and we appreciate that our rooms and wifi speed was up to your liking. We assure you our best services to you on your next visit. Thank you once again for choosing to stay with us and we sincerely look forward to the pleasure of having you back with us soon. Jai Mata Di! Kindest regards, reservation team.
Nice hotel
Staff is good, cleaning of room and toilet is good, all things are good except tv
Room: Double Deluxe Room
Chirag International has replied on Sat Aug 24 14:04:41 IST 2019
Dear guest, greetings from Chirag Internatonal, Katra! Many thanks for taking time out and posting such encouraging feedback following your recent stay with us. It was indeed a pleasure serving you and it's a matter of great pride for us to learn that your stay experience with us was a comfortable one. Your appreciation and acknowledgment of the same with such positive comments is truly humbling for all of us. Thank you once again for choosing to stay with us and we sincerely look forward to the pleasure of having you back with us soon. Jai Mata Di! Kindest regards, reservation team.
Not Worth
Not good it was just OK. Does not look like pictures.
I did not find the hotel Worth of money.
Room: Club Suite Tripple Bedded
Chirag International has replied on Sat Aug 24 14:06:57 IST 2019
Dear guest, greetings from Chirag International, Katra! Many thanks for taking time out and posting a feedback following your recent stay with us. We apologized for any inconveniences caused to you during the stay here. We assure you our best services to you on your next visit. Thank you once again for choosing to stay with us and we sincerely look forward to the pleasure of having you back with us soon. Jai Mata Di! Kindest regards, reservation team.
Good Stay
It's good but in winter they should give heater.
Room: Club Suite Tripple Bedded
Chirag International has replied on Sat Aug 24 14:07:54 IST 2019
Dear guest, greetings from Chirag International, Katra! Many thanks for taking time out and posting a feedback following your recent stay with us. We apologized for any inconveniences caused to you during the stay here. We assure you our best services to you on your next visit. Thank you once again for choosing to stay with us and we sincerely look forward to the pleasure of having you back with us soon. Jai Mata Di! Kindest regards,
Poor Stay
Nothing good, very bad only lift working proper else nothing.
Totally bad will never go again.
Room: Double Deluxe Room
Nice stay
Well located, convenient to go to Yeti parchi, bus stand and local market. Food was OK, except aalo sabji. Room service was also OK.
Very well located from bus stand, Yatra parchi and market. Nice rooms.
Room: Double Deluxe Room
Great stay
We booked club suite triple bed room only. Overall a great stay.
Room: Club Suite Tripple Bedded
Excellent Stay
Very nice location, nice room and good service.
Room: Double Deluxe Room
Good location near heart of market and Parchi counter
Room size is good but not up to mark cleaness. Food service was too delay because manpower is less.
Room: Club Suite Tripple Bedded
Average Stay
Hotel looks good but service is very poor. No internet or Wi-Fi, room is not clean in time. Electricity backup delayed to start. Reception person is quite good and well manner.
Room: Double Deluxe Room
It was good in this budget
It was good to stay, as per budget it is good. However can be done improvement in all manner.
They can do better to serve. Here they need to improve in all area, as of now all is well but can be done more.
Room: Double Deluxe Room
Nice place to stay!
Overall stay duration was comfortable and nice, staff found to be courteous. Location is good, I stayed twice here and recommend stay here, don't expect too much but yes it gonna be above average per your expectations. You can plan stay with family/solo -your choice
Room: Double Deluxe Room
Stay is nice
Not having much time. To stay in this hotel but overall hotel is good. But food quality is not so good. Kindly improve the quality of food elsewhere everything is nice. Its more appreciable if the management will start pick and drop of customers
Room: Double Deluxe Room
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