Toilet were too dirty, no soap, no towel, room size was small and air-condition was fixed in the window with all parts broken.
Given one rating as lesser than this is not possible. The hotel map is suggesting to Durga Hotel, which is situated at Katra taxi stand, whereas actual location is different. I got confused with name at the time of booking as my earlier experience with Durga hotel was good. Since the map also suggested the same location, I made the booking thinking that hotel name might have changed. Toilet were too dirty, no soap, no towel and air-condition was fixed in the window with all parts broken. They simply said that they didn't charged for the AC. On the day of checkout on asking for a jug of water, they told my son to come with the jug and take water.