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You are booking hotel for more than 30 days

Review Of Hotel Kailash And Guest House

Mayapur Ghat, Mayapur | 1.4 km drive to Iskcon Main Temple

    User Rating & Reviews

    • everyone
    • group
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    2.4
    Average

    194 Ratings, 109 Reviews

    excellent
    12%
    very good
    11%
    average
    18%
    poor
    21%
    bad
    37%

    Last 10 Customer Ratings (Latest First)

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    Rating Categories

    • Location2.4
    • Cleanliness2.6
    • Room2.9
    • Value For Money2.8
    • Food2.0
    • Security3.7
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    Reviews Summary

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    Guests have had a disappointing experience at this property, highlighting extremely poor cleanliness and hygiene standards in both rooms and bathrooms. Many complained about rude staff and inappropriate additional charges despite prior payments. Basic amenities like functional geysers and towels were lacking, and room conditions were often described as filthy. While some guests noted friendly behavior from the staff, it wasn't enough to offset the overall dissatisfaction. The location, however, received some mixed feedback.

    Sort by:

    Positive first
    1.0

    don't go ther

    souvik k.family

    worst hotel ever . The toilet was not clean at all , the water color was yellow and the bad smell . The room is also not clean and the windows are seen throwing from outside. i paid and they said make it round and force me to pay so i pay 1200. and their staff is also asking for tips . and all of them are drunk from the morning. i will suggest going to Mayapur and booking an instant hotel after reaching there so that you don't do the same to make what i did.

    Travel Month: Jul 2025

    Room: NON-AC

    1.0

    Terrible Stay

    loyalty-iconfamily with 4 kids

    service terrible.cleaning is also terrible. bathroom is so darty and abnormal smile round around the bathroom

    Travel Month: Mar 2025

    Room: Deluxe Double Bed Room with Attach-Bath (Western) , Balcony & Geyser (Room No 11) 2nd Floor|AC Deluxe Double Bed Room with Attach-Bath (Western) , Balcony & Geyser (Room No 12) 2nd Floor|AC Room|NON-AC

    1.0

    Terrible Stay

    ranadip m.family

    Behavior is too bad and they are showing too much legal procedures out of law. We frustated and left immediately by 30 minutes from arrival time.

    Travel Month: Jan 2025

    Room: NON-AC

    1.0

    Terrible Stay

    prem s.family

    Worst experience it was the most worst property i ever stayed in i suggest to directly go there and book a property

    Travel Month: Dec 2024

    Room: Deluxe Double Bed Room with Attach-Bath (Western) , Balcony & Geyser (Room No 11) 2nd Floor

    2.0

    Bad hotel

    shashi b.family

    Rooms are not clean specially bathroom. Staff behaviour are not good. They are asking extra money.

    Travel Month: Dec 2024

    Room: Normal Double Bed Room with Attach bath. TV & Geyser Not Available (Room No 5/6) Ground Floor

    3.0

    Mr shiv Kumar Singh

    shiv k.family

    alag se paise mangte hai jabki maine booking ke time online payment kar diya tha par saare bengal me aisa hi hai bad experience

    Travel Month: Dec 2024

    Room: NON-AC

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    1.0

    Terrible Stay

    neha b.family

    The worst property I ever stayed in . I booked a room for three people but they only gave me 2 pillows and 1 blanket when I asked them for 1 more pillow and blanket they said it's against the hotel rules . The guiser was not working . no television in the room . untidy rooms .worst place to stay

    Travel Month: Dec 2024

    Room: Deluxe Double Bed Room with Attach-Bath (Western) , Balcony & Geyser (Room No 11) 2nd Floor

    1.0

    Very Bad Experience

    loyalty-iconsolo

    Room was not good and clean, food hygiene was terrible. basic amenities must be there rate was very high and not worth of stay

    Travel Month: Oct 2024

    Room: NON-AC

    2.0

    Dirty bed and room

    sujit k.family

    Bed are very dirty, no pillow cover, pillow are very dirty. Birth room tap are not working, room wall are not clean there was written bed word on wall.

    Travel Month: Sep 2024

    Room: Normal Double Bed Room with Attach bath. TV & Geyser Not Available (Room No 5/6) Ground Floor

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    1.0

    Terrible Stay

    avishek t.family

    There was no proper amenities and there was no drinking water available we had to get water from shop. There was no proper bedding. The overall experience was terrible

    Travel Month: Sep 2024

    Room: AC Room

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    1.0

    Terrible Stay

    chandan.

    Very unhygienic room and toilet. Poor poor servicing. I am disappointed.

    Travel Month: Aug 2024

    Room: NON-AC

    1.0

    Worst stay ever

    arnab s.family

    Worst hotel ever, staff are worst and facilities are worst, they are worst stay ever nothing as service

    Travel Month: Jun 2024

    Room: AC Room

    1.0

    Terrible Stay

    siddharth s.group

    Horrible, dirty filthy rooms and toilets, no hanger in toilet and room as well, walls dirty with thousand marks, full of cobwebs, no hot water, no mirror for shaving, broken furniture, no wardrobe or handier in room, dirty floors, dirty looks, shabby entrance.

    Travel Month: Jun 2024

    Room: AC Room on 1st Floor with Western Toilet Attach Bath and Belcony

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    1.0

    Terrible Stay

    satya p.loyalty-icon

    Bad water supply. Bad lighting. Rooms are not in good condition.

    Travel Month: May 2024

    Room: AC Room on 1st Floor with Western Toilet Attach Bath and Belcony

    3.0

    Much over priced, service poor

    anjan c.family

    Over priced room. Service poor. Narrow alley, no parking staff behaviour good but room service, fooding arrangements not so good.

    Travel Month: Mar 2024

    Room: Normal Double Bed Room with Attach bath. TV & Geyser Not Available (Room No 5/6) Ground Floor

    2.0

    Poor Stay

    paritosh b.couple

    Bed is poor. Bathroom is very poor. Ac not working. Building under construction. Experience not good.

    Travel Month: Mar 2024

    Room: Deluxe Double Bed Room with Attach-Bath (Western) , Balcony & Geyser (Room No 11) 2nd Floor

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    5.0

    Excellent Stay

    sudipta d.loyalty-iconfamily

    vary good sarvesh nice rum vary happy The staff is very good

    Travel Month: Mar 2024

    Room: Normal Double Bed Room with Attach bath. TV & Geyser Not Available (Room No 5/6) Ground Floor

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    5.0

    Excellent Stay

    dr s.family

    Very neat and clean hotel ! price is very low ! owner nature is very humble ! i thank management and staffs for their attentive, friendly and outstanding service. Thnx - nandi kishor bhia !

    Travel Month: Mar 2024

    Room: NON-AC

    Hotel Kailash And Guest House has replied on Fri Mar 15 09:55:18 IST 2024

    Thank you for your valuable feedback ☺️.

    1.0

    Terrible Stay

    ishita a.solo

    Not at all good experience, room is not good at all. Not clean. No housekeeping, same bed sheet is used, very very dirty. Staff not cooperative. Bad experience

    Travel Month: Feb 2024

    Room: NON-AC

    1.0

    Poor and unhygienic room quality

    kajal.family

    In mayapur one of the most poor and unhygienic hotel i have ever seen. Floor, bed bathroom the all are very unhygienic and poor quality

    Travel Month: Nov 2023

    Room: Normal Double Bed Room with Attach bath. TV & Geyser Not Available (Room No 5/6) Ground Floor

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