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About Property
Wake up with a stunning view of the city of joy at Hotel Metropole, featuring luxurious and spacious rooms for a comfortable and relaxing stay. More
Property Highlights
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Deluxe Room
Fits 2 Adults
₹ 4,000Per Night:
Ballygunge
1.7 km drive to Kalighat Kali Temple
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
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Cancellation Policy
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₹ 4,600
+₹ 394 taxes & fees Per Night
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Cancellation Policy
Book with ₹0 Payment
Pay before 16 Nov, 11:59 PM IST to avoid auto-cancellation
Cancellation Policy
Book with ₹0 Payment
Pay before 16 Nov, 11:59 PM IST to avoid auto-cancellation
Location rated 4.2 by guests
What guests said
Guests rave about the excellent location of the property, highlighting its proximity to local attractions, restaurants, and shopping areas. Many appreciate the convenience and accessibility it offers, making it an ideal choice for both leisure and business travelers. The central position facilitates easy commuting, often leading to memorable experiences during their stay.
Property Rules at Hotel Metropole










407 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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The property is well-located, offering easy access to attractions and amenities, which many guests appreciate. The staff are generally polite and helpful, ensuring a comfortable stay. However, cleanliness and maintenance consistently receive criticism, especially regarding rooms and bathrooms. Breakfast options are also noted to be limited and could be improved for better guest satisfaction.
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Excellent Stay
I stayed at Metropole for a period of 4 nights. The staff were efficient, helpful and well behaved. The stay was comfortable and incident free! We will stay there again!
Room: Standard Room
Hotel Metropole has replied on Thu Sep 25 12:38:14 IST 2025
Thank you so much for your valuable comments. Looking forward to host you again
Average Stay
The TV was not working then need to change from other room. The sink pipe cover was open. The AC take hours to cool
Room: Executive Room
Hotel Metropole has replied on Tue Sep 02 15:52:46 IST 2025
THANK YOU FOR THE FEED BACK , WE ARE UNDER RENOVATIONS CURRENTLY, HOPE TO SERVE YOU BETTER SOON.
Poor Stay
Not a good stay...lift were smelling badly... unhygienic rooms..dirty walls, jo proper lights, and they provide you the drinking water and you have to buy it..but remember one charge ₹60 for one water bottle. I had a very very bad experience. Not a good stay.
Room: Standard Room
Hotel Metropole has replied on Mon Sep 01 11:02:17 IST 2025
THANK YOU FOR THE FEEDBACK SIR , WE ARE EXTREMELY SORRY WE COULDN'T MEET YOUR EXPECTATIONS, ABOUT THE ELEVATOR WE ARE UNDER RENOVATIONS. ADDITIONALLY WE DO PROVIDE COMPLIMENTARY WATER BOTTLES DAILY DEPENDING ON THE STAY. HOPE WE CAN MEET YOUR EXPECTATIONS ON THE NEXT STAY.
Good Stay
Hotel is good. I stayed in their Deluxe room. It was quite good but they need to work on their Lift. It is not upto mark.
Room: Standard Room
Hotel Metropole has replied on Sun Aug 24 10:28:37 IST 2025
Dear Sir, Greetings from Hotel Metropole ! Thank you for your valuable feedback. Currently we are going through renovation process and we believe your next visit will be very pleasant.
Positiveness & cleanness
Room Cleaning at regular intervals and good co-operation of staff. Also at good location. Quick response of the staff.
Room: Standard Room



Hotel Metropole has replied on Sun Aug 24 10:29:40 IST 2025
Thank you for your valuable comments.
Excellent Stay
The hotel is located at a very good location. The safety and security in the hotel is also very good. The working staff of this hotel is also very cooperative. The morning breakfast in the hotel was also good. Overall the service of the hotel was very good.
Room: Executive Room
Hotel Metropole has replied on Sun Aug 24 10:30:41 IST 2025
We sincerely thank you for taking the time to share your experience with us. It's our pleasure to provide the best possible service to our customers. Waiting eagerly to host you soon again!
Average Stay
The hotel is very nicely built but housekeeping and maintenance needs to improve. The location is excellent. Overall it's ok for the price I paid.
Room: Twin Room
Hotel Metropole has replied on Tue Jul 15 12:28:31 IST 2025
Dear Sir, Greetings from Hotel Metropole ! Thank you for your valuable feedback. Currently we are going through renovation process and we believe your next visit will be very pleasant.
Good Stay
Property was good.. but the AC needs to be changed.. overall the stay was good and staff behaviour was polite. Thank you
Room: Executive Room
Hotel Metropole has replied on Tue Jul 15 12:30:14 IST 2025
Dear Mam, Greetings from Hotel Metropole ! Thank you for your valuable feedback. We will definitely look into the issue.
Good Stay
Room was good, breakfast very moderate, cleanliness to be improved.
Room: Standard Room
Hotel Metropole has replied on Mon Sep 01 11:07:24 IST 2025
THANK YOU FOR THE FEEDBACK SIR, WE ARE WORKING TO BE THE BEST HOPE TO MEET YOUR EXPECTATIONS ON NEXT STAY.
price to service
not worth the price point. i got small room and lock was broken. lightning was very dim. no remote for ac. tv remote was also broken. fridge not maintained. toilet seat was not opening properly. the food was costly as well.
Room: Executive Room
Hotel Metropole has replied on Mon Sep 01 11:12:52 IST 2025
FIRST OF ALL THANK YOU FOR THE FEED BACK, NEXT HOTEL IS CENTRALIZED AC AND WE HAVE THERMOSTAT ATTACHED TO EVERY ROOM. LIGHTS ARE USUALLY AT GOOD PLACEMENT AS PER HOTEL STANDARDS. HOPE WE MEET YOUR EXPEXTATIONS ON NEXT STAY.
Poor Stay
A very run down and overpriced hotel. Room had a little dampness on the walls and ceiling. They had not been painted in a long time. Door handles, hardware were broken and not locking properly. Sockets were worn out from overuse. They were using a room freshner to hide the damp smell. Terrible experience.
Room: Deluxe Room
Hotel Metropole has replied on Mon Sep 01 11:15:16 IST 2025
UMMM, SORRY FOR THE BAD EXPERIENCE , WE DID WENT UNDER RENOVATIONS NOW WE ARE BACK, HOPE TO MEET YOUR EXPECTATIONS ON THE NEXT STAY.
Poor Stay
Room a/c was switched off at night and linen was not clean it had some smells. The walls have seepage issues also.
Room: Standard Room
Hotel Metropole has replied on Tue Sep 02 15:53:43 IST 2025
WE ARE UNDER RENOVATIONS, HOPE TO SERVE YOU BETTER AT YOUR NEXT STAY.
Poor Stay
Room#201 condition was very bad. Plasters were coming out from the walls. Cigarette buds were lying around in the bathroom. Spider webs were present around the lamp shades.
Room: Twin Room
Third class property
Pathetic, third class property, never ever to go there. Whole place stinks and poor aminities with zero cleanliness.
Room: Executive Room
Poor Stay
The room was good but room service is very poor, break fast was pathetic, it looks like it was prepared in advance and the served you when to ask for, do not book hotel with break fast as they don't have kitchen and it's ordered from some near by food stalls in from of hotel
Room: Standard Room
Good Stay
The stay at metropole is quite comfortable. Staff is cooperative and helpful. Always smiling room no 302 is quite cosy overlooking the road
Room: Deluxe Room
Average Stay
Not so good. Rooms not up to mark. Leakage marks on ceiling, near a/c puts u off. Breakfast is served in room from outside. No choice
Room: Standard Room
Good Stay
Stay was comfortable and nice. Staffs behavior up to the mark. Breakfast was super and delicious. Ac was not working properly and there is some noise in ac. There is no fan in the rooms. Charging points needs to be replaced.
Room: Deluxe Room
Average rated hotel
Its a normal 2star hotel traffis are bit higher side and quality is too low.
Room: Standard Room
Poor Stay
There was no restaurant or in house food available for staying guests, not even tea.
Room: Deluxe Room
Q: What are the tourist attractions around Hotel Metropole?
Q: How far is Hotel Metropole from the city center ?
Q: What are the customer ratings for Hotel Metropole?
Q: How many types of rooms are available at Hotel Metropole in Kolkata?
Q: Any options for booking on partner website?
You can explore Hotel Metropole on our partner website www.goibibo.com
Q: What are the popular areas to visit nearby Hotel Metropole?
Q: Where is Hotel Metropole located?
Q: What are the Check-In and Check-Out times of Hotel Metropole, Kolkata?
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