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Review Of Hotel Highland Regency

Berachah, Palampur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    332 Ratings, 187 Reviews

    excellent
    30%
    very good
    37%
    average
    18%
    poor
    7%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 5
    • 4
    • 3
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.9
    • Room3.9
    • Value For Money4.0
    • Food4.1
    • Security3.3
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    Review Summary

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    Highland Regency is noted for its cozy, spacious rooms and friendly staff, making guests feel at home. Many appreciate the delicious food options and convenient location near the bus stand. However, cleanliness issues and inconsistent room quality have been mentioned. While the ambiance is generally welcoming, some guests experienced disturbances and slow service at times.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    megha y.solo

    I had a fantastic stay at The experience at Highland Regency was excellent. the beds were very comfortable The food was delicious and there was a good variety. The staff were very friendly, helpful, and welcoming

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Standard Room (Non-AC)

    5.0

    Excellent Stay

    atul s.

    All are very good, like provided family suit + interior of suit, location of hotel & food was excellent. Specially hospitality of hotel staff was too much excellent.

    Travel Month: Jun 2025

    Room: Family Suite Non AC

    Hotel Highland Regency has replied on Mon Jul 14 10:00:34 IST 2025

    Dear Guest, Many thanks for your stay with us and writing a valuable feedback! Your feedback encourage us to serve better! Looking forward to host you soon!!

    5.0

    Solo Travel in palampur beautiful Dhauladhar rang

    rhishabh r.solo

    Good experience at this property. nice and clean room, balcony rooms, airy rooms, Nice Stay

    Travel Month: Jun 2025

    Room: Economy Room

    Hotel Highland Regency has replied on Wed Jul 16 10:45:05 IST 2025

    Dear Guest, Many thanks for your stay with us and writing a valuable feedback! Your feedback encourage us to serve better! Looking forward to host you soon!!

    2.0

    Poor Stay

    aadrit.family

    the room was big included bed and chairs but both bed and chairs are not good the chair is so hard to seat and the bed was like not so comfortable as i have experienced in the previous hotel the grand view in bajnath and in the bathroom the insects and cookroches were there

    Travel Month: Jun 2025

    Room: Standard Room (Non-AC)

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    • user photos
    • user photos
    5.0

    Excellent Stay

    gaurav s.solo

    Room was spacious and clean . hotel staff was very cooperative as i check in late night but staff arrange my food and food was excellent 👌 👌

    Travel Month: May 2025

    Room: Standard Room (Non-AC)

    Hotel Highland Regency has replied on Mon Jul 14 10:01:22 IST 2025

    Dear Guest, Many thanks for your stay with us and writing a valuable feedback! Your feedback encourage us to serve better! Looking forward to host you soon!!

    5.0

    good

    tushar s.couple

    It was amazing and every one was polite and I love stay here mmt is good for booking hotel they response quickly

    Travel Month: Apr 2025

    Room: Standard Room (Non-AC)

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    • user photos

    Hotel Highland Regency has replied on Mon Jul 14 10:01:51 IST 2025

    Dear Guest, Many thanks for your stay with us and writing a valuable feedback! Your feedback encourage us to serve better! Looking forward to host you soon!!

    3.0

    Average Stay

    rahul c.

    stay was good and safe but the room could be more clean and staff should be more attentive all over my experience was pretty fine food was also good

    Travel Month: Apr 2025

    Room: Standard Room (Non-AC)

    5.0

    Excellent Stay

    syed a.

    Good Experience .first of all at 2:30 AM in a single bell door is open.Morning Hot water all amenities is Excellent.

    Travel Month: Mar 2025

    Room: Deluxe Non AC

    Hotel Highland Regency has replied on Tue Mar 25 19:04:29 IST 2025

    Thank you for your valuable feedback . Looking forward to having you again soon .

    3.0

    Average Stay

    jai s.

    The bed mattress was not cleaned properly

    Travel Month: Jan 2025

    Room: Standard Room (Non-AC)

    5.0

    Excellent experience @ hot highland

    sachin k.family

    Excellent experience. The food was very tasty. Very convenient location to catch a bus or to reach the hotel from the bus stand, you can walk to the hotel.

    Travel Month: Dec 2024

    Room: Standard Room (Non-AC)

    Hotel Highland Regency has replied on Tue Mar 25 19:04:33 IST 2025

    Thank you for your valuable feedback . Looking forward to having you again .

    4.0

    Good experience

    chaman c.couple

    Neat and clean room. Well behaviour of staff. Quick assistance. Washroom door is not working properly

    Travel Month: Dec 2024

    Room: Standard Room (Non-AC)

    5.0

    very good 👍

    couple

    Very good service and stay provided the staff and I stayed for two days it's very near to bus stop just 2 mins walk and convenient access. .uat visit place Thanking you

    Travel Month: Nov 2024

    Room: Standard Room (Non-AC)

    • user photos
    • user photos
    4.0

    Easy to located.

    harnek s.business

    Easy to located, food tasty and value for money.

    Travel Month: Nov 2024

    Room: Standard Room (Non-AC)

    3.0

    Hotel is good

    deepak t.solo

    I wanted to sleep but continuous barking of dogs in surrounding didn’t allow me to sleep. If they can fix the dog problem then it’s a great value for money.

    Travel Month: Oct 2024

    Room: Standard Room (Non-AC)

    5.0

    Excellent service

    mohammad f.couple

    Everything is perfect & fine including staff behaviour to cleanliness of rooms to food even checkin also so simple for unmmarried couple

    Travel Month: Sep 2024 (4-Night Stay)

    Room: Standard Room (Non-AC)

    4.0

    Pocket friendly 🤑

    abhishek k.family

    Very good experience but food is little expensive otherwise budget able room and neat and clean with the beautiful view i liked it😍

    Travel Month: Aug 2024

    Room: Standard Room (Non-AC)

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    5.0

    Love to come back and stay again. Value of your hard earned money.

    rakesh k.business

    Near by bus stand just walking distance with nature beautiful view more over it’s a neat and clean hotel with good staff.

    Travel Month: Jul 2024

    Room: Standard Room (Non-AC)

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    chandni s.

    It was a terrible stay, i booked the non-ac room as it was not showing ac rooms at the time of booking then when i reached the hotel the staff told me about the vacancy of ac room, as i told him to upgrade the room he said it will cost extra. i agreed and upgraded the room, he said at the time of checkout it will cut our prices so you have to pay us extra. They misbehaved with me and i had to pay extra. Staff is really rude.

    Travel Month: Jun 2024

    Room: Standard Room (Non-AC)

    4.0

    Good stay

    jagan s.solo

    The location and amenities were good, but the food was costly. The staff were polite and very helpful

    Travel Month: May 2024 (3-Night Stay)

    Room: Standard Room (Non-AC)

    4.0

    Its good

    abhilash d.couple

    Amenities is good service friendly staff good location we have not taken meal due to our tight schedule

    Travel Month: May 2024

    Room: Standard Room (Non-AC)

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