The property boasts a fantastic location near the Palampur bus stand, making it convenient for travelers. Guests appreciate the courteous staff, highlighting their helpfulness, especially during late-night arrivals. Many enjoyed the delicious breakfast and some found the food tasty overall. However, there are consistent complaints about cleanliness and the condition of linens and furniture, with reports of worn-out sofas and unclean bathrooms. While the ambiance is nice, improvements in maintenance and food quality could enhance the experience.