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Review Of Hotel Grand Visava, Lonavala

Tungarli, Lonavala | 10 minutes walk to Maharashtra State Transport Bus Stand

    User Rating & Reviews

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    4.0
    Very Good

    1156 Ratings, 739 Reviews

    excellent
    37%
    very good
    40%
    average
    15%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 5
    • 5
    • 4
    • 5
    • 4
    • 5
    • 2
    • 4

    Rating Categories

    • Hospitality4.1
    • Facilities4.0
    • Food3.9
    • Room4.0
    • Cleanliness4.2
    • Value For Money3.9
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    Review Summary

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    • Clean and Well-Maintained Rooms
    • Excellent and Delicious Food
    • Courteous and Supportive Staff
    • Centrally Located Near the Market
    Read more

    Sort by:

    Positive first
    2.0

    Services not up to the mark, pool unusuable

    anurag s.family

    The services were quite slow. Had to repeatedly ask for a third person's bed , towel and other requirements despite booking a room for three persons. The property advertised a swimming pool which was one of the reasons for us to book the hotel as we were planning to chill there but even that was not available for use. Only thing which was fine was the food.

    Travel Month: Oct 2025

    Room: Premium Twin Room

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    Hotel Grand Visava, Lonavala has replied on Fri Oct 31 04:12:48 IST 2025

    Dear Anurag, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the services and the pool during your stay. Your concerns regarding the slow service and the additional arrangements for your room are noted, and we understand how frustrating this must have been for you. We’re glad to hear that you enjoyed the food, and we appreciate your feedback which will help us improve our services.

    5.0

    Lonavala Stay

    uttamjeet s.family with 1 kid

    Location was pretty close to the market in Lonavala city. The rooms were clean and staff was cooperative. The food was also tasty. Enjoyed the stay.

    Travel Month: Oct 2025

    Room: Premium Room

    Hotel Grand Visava, Lonavala has replied on Tue Oct 28 03:26:01 IST 2025

    Dear Uttamjeet, Thank you for sharing your wonderful experience! We're delighted to hear that you enjoyed your stay at Hotel Grand Visava and found the location convenient. It's great to know that you appreciated the cleanliness, cooperative staff, and tasty food. We look forward to welcoming you back in the future!

    5.0

    good service

    rukhsar s.family with 1 kid

    Sachin is very nice and all the staff and pleasing and very good. Food is good. We all had a wonderful stay

    Travel Month: Oct 2025

    Room: Premium Room

    Hotel Grand Visava, Lonavala has replied on Thu Oct 23 15:18:44 IST 2025

    Dear Rukhsar, Thank you for your wonderful feedback! It's delightful to hear that you enjoyed the service, food, and your overall stay at Hotel Grand Visava, Lonavala. We truly appreciate your kind words about Sachin and the team. Looking forward to welcoming you back!

    4.0

    Good Hotel that is centrally located.

    eldred d.family

    The hotel was very good, nice amenities including the pool and game room which had everything from billiards, to table tennis to carrom and chess. The rooms were excellent and housekeeping was good too. The dinner here included in our package consisted of non vegetarian food was quite good. However the breakfast though having good options had something bad. Which caused us to get loose motions as we returned home and that was our last meal. Also the next morning before our checkout we wished to utilise the game room but were told it will open after 10. We didn’t have anything to do the next morning as it would open only after our checkout, a practice we didn’t quite appreciate. Nonetheless, the staff here is good and very courteous. We had a good time overall.

    Travel Month: Oct 2025

    Room: Premium Twin Room

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    Hotel Grand Visava, Lonavala has replied on Fri Oct 24 10:17:27 IST 2025

    Dear Eldred, Thank you for sharing your thoughts about your stay at Hotel Grand Visava, Lonavala. It’s wonderful to hear that you enjoyed the amenities, accommodations, and the courteous service from our staff. However, we sincerely apologize for the issues you encountered with the breakfast and the game room hours. Your feedback is valuable and helps us improve our guest experience. We're glad to know you had an overall good time, and we appreciate your insights!

    5.0

    Nice Stay

    chetan c.couple

    Property is good and comfortable.Staff service was very fast and impressive.Breakfast was good.Good parking facility.location is on main road.Overall it was nice experience.Highly recommended .

    Travel Month: Oct 2025

    Room: Premium Room

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    Hotel Grand Visava, Lonavala has replied on Thu Oct 23 03:37:16 IST 2025

    Dear Chetan, Thank you for sharing your positive experience! We’re thrilled to hear that you enjoyed your stay at Hotel Grand Visava, Lonavala. It's wonderful to know that you found our staff service impressive and appreciated the breakfast and parking facilities. Your recommendation means a lot to us! Looking forward to welcoming you back soon.

    4.0

    Good Stay

    vijay m.family with 1 kid

    Hotel stay was good. During checkin time hotel reception were asking for extra payment for no reasons, since we denied to make extra payment, hotel people got the issue resolved by talking As a guest, I would never expect these last minute surprises. I suggest to have have coordination and communication with hotel property owners to avoid these kind of similar issues.

    Travel Month: Oct 2025

    Room: PREMIUM ROOM WITH COMPLIMENTARY WI-FI

    Hotel Grand Visava, Lonavala has replied on Tue Oct 07 18:38:55 IST 2025

    Dear Vijay, Thank you for sharing your experience. We’re glad to hear that you had a good stay overall. We appreciate your feedback about the check-in process and understand how unexpected situations can be concerning. Your suggestion regarding improved communication will certainly be taken into account as we strive to enhance our guests' experience. Thank you for your understanding, and we hope to welcome you back to Hotel Grand Visava, Lonavala.

    5.0

    Best

    prashant p.couple

    very well maintained and clean rooms The food quality and service is also excellent.. hospitality is on top... overall good experience

    Travel Month: Sep 2025

    Room: PREMIUM ROOM WITH COMPLIMENTARY WI-FI

    Hotel Grand Visava, Lonavala has replied on Mon Sep 22 18:59:00 IST 2025

    Dear Prashant, Thank you for sharing your wonderful experience! We're thrilled to hear that you found our rooms well-maintained and clean, and that you enjoyed the quality of food and service. Our team takes pride in providing top-notch hospitality, and it's great to know that it made a positive impact during your stay. We look forward to welcoming you back to Hotel Grand Visava, Lonavala!

    4.0

    Good Stay

    irish p.family with 1 kid

    The hotel property is located in heart of Lonavala. Rooms are very well maintained and clean . Food - buffet breakfast is awesome with good spread. Well maintained swimming pool. Prices are reasonable. Will surely recommend.

    Travel Month: Sep 2025

    Room: PREMIUM ROOM WITH COMPLIMENTARY WI-FI

    Hotel Grand Visava, Lonavala has replied on Thu Sep 18 03:29:50 IST 2025

    Dear Irish, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at Hotel Grand Visava in Lonavala. It's great to know that you found our rooms clean, the breakfast satisfying, and the swimming pool well-maintained. Your recommendation means a lot to us, and we look forward to welcoming you back soon!

    5.0

    Excellent Stay

    mohammad a.family with 3 kids

    Overall a good experience, cleanliness is well maintained, room size is ok.staff was supportive and very polite Overall a good experience, cleanliness is well maintained, room size is ok.staff was supportive and very polite.

    Travel Month: Sep 2025

    Room: PREMIUM ROOM WITH COMPLIMENTARY WI-FI

    Hotel Grand Visava, Lonavala has replied on Tue Sep 09 21:16:20 IST 2025

    Dear Mohammad, Thank you for your kind words! We're delighted to hear that you had an excellent stay and appreciated the cleanliness and support from our staff. Your feedback means a lot to us, and we hope to welcome you back to Hotel Grand Visava in Lonavala soon!

    4.0

    Happy Customer

    ashish p.family

    We booked from 13th till 16th Aug. staff was very courteous and helpful. Service was top notch and instant. Areas of improvement are restaurant and the food was not upto the mark. Renovation work was going on which created a loud noise. Hotel is located at perfect location and enough parking area

    Travel Month: Aug 2025 (3-Night Stay)

    Room: PREMIUM TWIN ROOM WITH COMPLIMENTARY WI-FI

    Hotel Grand Visava, Lonavala has replied on Mon Aug 18 11:10:44 IST 2025

    Dear Ashish, Thank you for your positive feedback! We're delighted to hear that you found our staff courteous and helpful, and that you appreciated our top-notch service. Your comments regarding the restaurant and the noise from renovation work are valuable, and we will certainly take them into consideration for improvement. We're glad you enjoyed the hotel's location and parking facilities. We hope to welcome you back soon at Hotel Grand Visava, Lonavala!

    4.0

    Good Stay

    shivam.

    Good hospitality and room cleaning. Good pool side arrangement of sound and playing area.

    Travel Month: Jul 2025

    Room: PREMIUM ROOM WITH COMPLIMENTARY WI-FI

    Hotel Grand Visava, Lonavala has replied on Mon Jul 28 02:49:15 IST 2025

    Dear Shivam, Thank you for your kind words! It’s wonderful to hear that you enjoyed your stay, appreciated the hospitality, and liked the poolside arrangements. We look forward to welcoming you back to Hotel Grand Visava, Lonavala!

    5.0

    Excellent Stay

    audumbar k.couple

    The room was very clean and neat , also the amenities were places very correctly, was not called single time time for room service to provide amenities as all amenities were placed in the room , breakfast was nice

    Travel Month: Jul 2025

    Room: PREMIUM ROOM WITH COMPLIMENTARY WI-FI

    Hotel Grand Visava, Lonavala has replied on Fri Jul 25 02:35:39 IST 2025

    Dear Audumbar, Thank you for sharing your positive experience! We're delighted to hear that you found the room clean and well-equipped, and that you enjoyed the breakfast. We appreciate your feedback and hope to welcome you back to Hotel Grand Visava, Lonavala soon!

    4.0

    good

    divya r.couple

    the place is good. supportive and humble staff. food is average. rooms are clean. i enjoyed the indoors games. overall good stay.

    Travel Month: Jul 2025

    Room: PREMIUM ROOM WITH COMPLIMENTARY WI-FI

    Hotel Grand Visava, Lonavala has replied on Mon Jul 14 20:23:58 IST 2025

    Dear Divya, Thank you for your positive feedback! We're glad to hear you enjoyed your stay at Hotel Grand Visava, Lonavala, and appreciated our supportive staff and clean rooms. It's great that you had fun with the indoor games as well. We hope to welcome you back soon!

    5.0

    Excellent Stay

    akshay a.couple

    Really good stay, food is average, Indoor games and swimming facilities available are good as well

    Travel Month: Jun 2025

    Room: PREMIUM ROOM WITH COMPLIMENTARY WI-FI

    Hotel Grand Visava, Lonavala has replied on Tue Jul 01 03:23:33 IST 2025

    Dear Akshay, Thank you for sharing your positive feedback! We're thrilled to hear that you had an excellent stay with us and enjoyed our indoor games and swimming facilities. We appreciate your thoughts on the food and will take it into consideration to enhance our offerings. We hope to welcome you back to Hotel Grand Visava, Lonavala soon!

    5.0

    Excellent Stay

    roosha.couple

    It was a beautiful experience. The place is really good. Very clean and ambient atmosphere. The service is of finest quality. I really enjoyed every moment spent at this place. Will visit again for sure.

    Travel Month: Jun 2025

    Room: PREMIUM ROOM WITH COMPLIMENTARY WI-FI

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    Hotel Grand Visava, Lonavala has replied on Thu Jun 12 15:43:07 IST 2025

    Dear Roosha, Thank you for your wonderful review! It’s delightful to hear that you had a beautiful experience at Hotel Grand Visava, Lonavala. We greatly appreciate your kind words about our cleanliness and service. Looking forward to welcoming you back for another enjoyable stay!

    3.0

    Average Stay

    deepak c.group

    The hotel is good with clean descent room and pool. Enjoyed our stay, but unfortunately both lifts were not working. Had s tough time climbing stairs .

    Travel Month: May 2025

    Room: PREMIUM TWIN ROOM WITH COMPLIMENTARY WI-FI

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    Hotel Grand Visava, Lonavala has replied on Fri Jun 06 16:15:01 IST 2025

    Dear Deepak, Thank you for your feedback. We're glad to hear that you enjoyed the cleanliness and amenities of Hotel Grand Visava, Lonavala. We sincerely apologize for the inconvenience caused by the lifts not working during your stay. Your comments are important to us, and we will work on ensuring a more comfortable experience for our guests in the future.

    3.0

    Average Stay

    nitin r.family with 1 kid

    Rooms are neat and clean. However the Ac was emitting foul smell due to which we had to change the rooms. Morning buffet was limited but not bad in taste. Nothing much to do in the hotel in terms of amenities. Overall an average stay

    Travel Month: May 2025

    Room: PREMIUM TWIN ROOM WITH COMPLIMENTARY WI-FI

    Hotel Grand Visava, Lonavala has replied on Thu May 29 02:47:44 IST 2025

    Dear Nitin, Thank you for sharing your feedback. We're glad to hear that you found the rooms neat and clean. We apologize for the issue with the AC and appreciate your understanding as you changed rooms. Your comments about the breakfast and amenities are valuable, and we will take them into consideration as we strive to improve. We hope to provide a better experience on your next visit to Hotel Grand Visava, Lonavala.

    4.0

    Good service

    robert k.family with 1 kid

    Property location is easy accessible by the Google. Supportive staff and fast service is appreciated. Food quality is also up to the mark.

    Travel Month: May 2025

    Room: PREMIUM ROOM WITH COMPLIMENTARY WI-FI

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    Hotel Grand Visava, Lonavala has replied on Sun May 25 12:22:44 IST 2025

    Dear Robert, Thank you for your kind words! We're delighted to hear that you enjoyed our service and found our location easily accessible. It's wonderful to know that our supportive staff and food quality met your expectations. We look forward to welcoming you back to Hotel Grand Visava, Lonavala! Warm regards, Team Hotel Grands Visava, Lonavala

    4.0

    Good Stay

    couple

    Stay was Good Restaurant food is also good Good Staff

    Travel Month: May 2025

    Room: PREMIUM ROOM WITH COMPLIMENTARY WI-FI

    Hotel Grand Visava, Lonavala has replied on Sun May 25 12:30:46 IST 2025

    Dear Guest, Thank you for your kind words! We're delighted to hear that you had a good stay and enjoyed the food and the service. Your positive feedback motivates us to keep improving. We look forward to welcoming you again at Hotel Grand Visava, Lonavala! Warm Regards, Team Hotel Grands Visava, Lonavala

    3.0

    Average Stay

    bhavya s.

    It was ok for one day stay , not more than that . Experience was average

    Travel Month: Apr 2025

    Room: PREMIUM ROOM WITH COMPLIMENTARY WI-FI

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