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Review Of Hotel Grand Eagle near JECC Sitapura

Sitapura, Jaipur

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.8
    Average

    34 Ratings, 14 Reviews

    excellent
    15%
    very good
    21%
    average
    18%
    poor
    24%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 1
    • 4
    • 2
    • 2
    • 4
    • 2
    • 4
    • 3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the affordability, but many have highlighted numerous issues. Common complaints include bad smells, dirty bathrooms, non-functional amenities, and rude staff. The lift often doesn't work, and the absence of basic toiletries and hygiene is off-putting. While some found the service satisfactory, the overall experience is considered disappointing, especially for families.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    mohamed s.couple

    we booked room for 3 days but we left room within two days. according to this season there was no blanket given by property. The lift was not working. Geyser not available. we lift luggage till our room, very rude person. smells very bad. No cleaning in room.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Double or Twin Room

    1.0

    Terrible Stay

    mushrif.

    It was the worst experience, the property smelled very bad, the lift was not working, the geyser was not available, and the staff behaviour was very rude.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Double or Twin Room

    2.0

    Poor Stay

    pradeep k.

    Very sub-stand hotel and room. I did not expect this from makemytrip. They were a lot of services and amenities missing as published on makemytrip for example no vending machine washing machine kitchen and dry clean service, torch were provided. Air conditioning remote was not functional. There was no newspaper or umbrellas. There was no tv working in the room and no bathroom slippers were provided. No toileteries were provided. Bathroom was very dirty and there were lot of spots. Overall it's look like a very shady hotel and young unmarried couples would be more interested to so-end few hours here. Big no no for family. And i won't recommend anyone to stay here.

    Travel Month: Nov 2024

    Room: Deluxe Room

    • user photos
    • user photos
    2.0

    Poor Stay

    a i.

    The stay in hotel grand eagle was not good, bathroom are smell, wash basin broken water is not coming, toilet is not clean, water bottle were charged, ro water supplied and we had health issues. Tv channel connection was given last day before night we check out. Staff are slow. No geyser facility. Overall bad experience. The amount e we paid is too much. We came on 22nd 2am actually the flight was cancelled. They charged for water bottle. We paid rs. 80 when we check out. Kindly do not refer this hotel to others. Kindly refund our money. It's hard earned. Not satisfied with the stay. Hotel grand eagle room no 205 My husband got health issues. Kindly discount. Now we are going to travel to chennai. What is thr to take pics. Before we check out if we got the message we would have got pics.

    Travel Month: Sep 2024 (4-Night Stay)

    Room: Deluxe Room

    3.0

    Average Stay

    satyajeet k.

    Ac condition was not good otherwise everything was fine

    Travel Month: May 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    kunga n.

    Dirty rooms linen dirty. Everything broken. It's a total eyewash. The rooms shown do not match the one i got

    Travel Month: Feb 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    vikram s.

    No geyser, very small room even water was in used bottle. It's better to check room first and then book

    Travel Month: Nov 2023

    Room: Deluxe Room

    5.0

    Excellent Stay

    umesh k.

    All well.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    gaurang k.loyalty-icon

    The customer service was really well maintained

    Travel Month: Aug 2023

    Room: Deluxe Room

    1.0

    hygiene

    ankush s.family

    Very un hygiene, no room freshness smell even no water in toilet, and also this hotel at industrial area. Totaly un safe. Waste of money or useless.

    Travel Month: Aug 2023

    Room: Deluxe Room

    2.0

    Linen

    vikas t.loyalty-iconbusiness

    Bad sheet is not clean pillow and cover very dirty

    Travel Month: May 2023

    Room: Deluxe Room

    3.0

    Average

    vijay p.couple

    Location good according my work location and food quality average, and washroom not clean and room is average

    Travel Month: Feb 2023

    Room: Deluxe Room

    2.0

    Location, good, hygiene & safety - poor

    pranjal.loyalty-iconbusiness

    #located in a corner with no facilities around. #took complimentary breakfast but their breakfast begins only at 8am unlike other hotels where it begins at 7am normally, so could not eat breakfast on any of the days as i had to leave for work by 8am. # room was so so hygiene wise however, bathroom was very dirty, there was vomit in the sink. # hotel does not even have basic first aid kit, had severe loose motion due to their food but they could not even provide a medicine and a packet of electrolyte for it. # staff keep sleeping inside, no one is there to assist even till 8 am.

    Travel Month: Feb 2023 (5-Night Stay)

    Room: Deluxe Room

    5.0

    Good service

    rahees.loyalty-iconbusiness

    Affordable and good service. Hygiene and good room

    Travel Month: Feb 2023

    Room: Deluxe Room

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