Heritage Khandwa Haveli has a charming ambiance, showcasing royal art and heritage. Many guests appreciated the cooperative staff and tasty food. However, ongoing construction has caused some discomfort, and several users noted issues with cleanliness and maintenance. Common complaints included inadequate room facilities, power outages, and slow service. While some enjoyed the location near the city center and praised its cozy atmosphere, others felt it didn't live up to expectations or the price.