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Review Of Hotel Galaxy0123401234

Transport Nagar, Indore | 9.7 km drive to Devi Ahilyabai Holkar Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    77 Ratings, 37 Reviews

    excellent
    35%
    very good
    23%
    average
    18%
    poor
    12%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 1
    • 3
    • 3
    • 4
    • 5
    • 2
    • 1

    Rating Categories

    • Location3.0
    • Cleanliness4.0
    • Room3.8
    • Food2.8
    • Value For Money3.9
    • Security4.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the prime location of the property, making it convenient for shopping and exploring nearby attractions. The staff is often noted as courteous and helpful, contributing to a generally decent experience. However, some issues have been raised, including poor hygiene and cleanliness, along with cramped rooms and inconsistent room service. Overall, it marks an average stay with both pros and cons.

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    Positive first
    1.0

    VERYBAD

    radhesham.family with 2 kids

    we had a bad experience at the hotel while checking, we booked a deluxe room for 2+1, On they showed a picture with a double bed and while checking they offered two single bed in a room. how 2+1 guest accommodated? We paid extra charges

    Travel Month: Apr 2025

    Room: Deluxe Room

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    2.0

    Poor Stay

    harikrishna l.loyalty-icon

    No hygenes poor quality of food noise rooms because of location dirty beds terrible washrooms average internet connectivity roude staff

    Travel Month: Oct 2024 (4-Night Stay)

    Room: Deluxe Room

    Hotel Galaxy has replied on Sat Feb 22 18:04:15 IST 2025

    Dear Guest, We apologize for your unsatisfactory experience. We will take immediate steps to improve cleanliness, food quality, room comfort, and staff service. Thank you for your feedback. regard, Dipa Sireswal.

    1.0

    Terrible Stay

    anurag b.business

    Don't book this hotel. I reached yesterday and asked to show the room they will show me 2 rooms and i was selected by the window side room but when he knows i was booked they denied to give this room and saying give me extra charge to this room. If you book directly then we will give this room.

    Travel Month: Aug 2024

    Room: Economy Non AC Room

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    2.0

    Poor Stay

    gaurav a.solo

    Never recommend anyone to stay in this hotel. Worst experience ever. They provide room with non working air conditioner even they know, the room is not maintained properly. At mid night when i suffer then i change my room after so many calls on reception. Also keep in mind before going to stay they don't provide you a single water bottle.

    Travel Month: May 2024

    Room: Deluxe Room

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    Hotel Galaxy has replied on Sat Feb 22 18:13:58 IST 2025

    dear Guest, We sincerely regret the inconvenience you faced during your stay. Guest comfort is our priority, and we acknowledge the issues you encountered. We are taking immediate measures to improve room maintenance, amenities, and service responsiveness. Your feedback is invaluable, and we will ensure a better experience for future guests. Regard Dipa Sireswal.

    4.0

    Good Stay

    manthan p.

    Proper ventilation was lacking in the room as well as bedsheets weren't much clean

    Travel Month: Feb 2024

    Room: Deluxe Room

    Hotel Galaxy has replied on Sat Feb 22 18:18:01 IST 2025

    Dear Guest, We regret the inconvenience caused due to ventilation and cleanliness issues. We are committed to improving these aspects to ensure a more comfortable stay for our guests. Your feedback is valuable to us. Regard, Dipa Sireswal.

    4.0

    Good Stay

    gajanan.family

    I would like to recommend hotel galaxy for a comfortable and peaceful stay at indore. Location is excellent for shopping and for visiting important places in and around indore.

    Travel Month: Dec 2023 (5-Night Stay)

    Room: Family Room

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    Hotel Galaxy has replied on Sat Feb 22 18:22:33 IST 2025

    Dear Guest, Thank you for your kind recommendation We're delighted to know that you had a comfortable and peaceful stay at Hotel Galaxy. We're glad you enjoyed the excellent location and its convenience for shopping and sightseeing in Indore. We look forward to welcoming you again. Regard, Dipa Sireswal.

    3.0

    Average Stay

    sandhya d.family

    Rooms are too congested and bed size is also small. We stayed for two days but room service not provided second day. Overall it's a average kind of hotel.

    Travel Month: Dec 2023

    Room: Premium Room

    Hotel Galaxy has replied on Sat Feb 22 18:29:51 IST 2025

    Dear Guest, We regret the inconvenience you faced regarding room size and service. We are continuously working to enhance our guests experience. Your feedback is valuable, and we will take necessary steps to improve. Regard, Dipa Sireswal.

    5.0

    Excellent Stay

    dharmendra s.

    Send my invoice

    Travel Month: Oct 2023

    Room: Premium Room

    4.0

    Small room but nice

    raina c.family

    Hotel stay was completely comfortable. Rates are high but in main city it's ok. Easily transport facility is available. Staff is cooperative. I can give 2. 5 out of 5.

    Travel Month: May 2023

    Room: Deluxe Room

    Hotel Galaxy has replied on Sat Feb 22 18:37:55 IST 2025

    Dear Guest, Thank you Were glad to hear that your stay was comfortable and that you found the location and transport facilities convenient. Your feedback is valuable to us, and we will continue to improve our services for an even better experience. Regard, Dipa Sireswal.

    3.0

    Hotel reviews

    padige r.family

    Not bad just avg and expensive food and maintenance. . . .

    Travel Month: May 2023

    Room: Deluxe Room

    Hotel Galaxy has replied on Sat Feb 22 18:41:04 IST 2025

    Dear Guest, We appreciate your feedback. We are continuously working on improving quality and service to provide a better experience for our guests. Regard, Dipa Sireswal.

    4.0

    Decent stay

    shrijan c.couple

    It was a decent stay and staff was helpful.

    Travel Month: Jan 2023

    Room: Deluxe Room

    Hotel Galaxy has replied on Sat Feb 22 18:48:56 IST 2025

    Dear Guest, Thank you Were glad to hear that you had a decent stay and found our staff helpful. We look forward to providing an even better experience on your next visit. Regard Dipa Sireswal.

    1.0

    Terrible Stay

    ankur s.

    i don't know why this hotel is priced. no complimentary water bottles. had to ask multiple times for towel.

    Travel Month: Dec 2022

    Room: Deluxe Room

    Hotel Galaxy has replied on Sat Feb 22 18:56:02 IST 2025

    Dear Guest, We regret the inconvenience you faced. We are continuously working to improve our amenities and service quality. Your feedback is valuable, and we will take necessary steps to enhance the experience. Regard, Dipa Sireswal.

    4.0

    Good Stay

    yogendra s.couple

    Hotel location is very good but room size small

    Travel Month: Dec 2022

    Room: Premium Room

    1.0

    Denied checkin unprofessional

    sitaram v.loyalty-iconbusiness

    When i reach property they ask me pay extra not support finally they denied checkin thanks to support staff of mm t they provide me another accomodation

    Travel Month: Sep 2022

    Room: Deluxe Room

    2.0

    Poor Stay

    vineet s.

    Breakfast is not good. Room service is very poor.

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Hotel at prime location.

    tasneem h.couple

    Hotel is located at prime location in indore, but it is average not up to the mark in hygienity. Food prices are very costly.

    Travel Month: Jun 2022

    Room: Deluxe Room

    1.0

    Worst room experience

    kapil.

    Not hygienic, wash room door was not closing from outside mattress was very old & uncomfortable, room size was small

    Travel Month: May 2022

    Room: Deluxe Room

    5.0

    Best experience till date

    aishwary v.couple

    Hotel was very nice and location was too good, hotel staff was polite, food was good, hotel was very clean, behaviour of hotel staff was good, safety was the best thing i like about the hotel. Only negative about them was that they don't allow outside food in the hotel.

    Travel Month: Feb 2022

    Room: Deluxe Room

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    5.0

    Nice hotel

    chetan j.solo

    Nice hotel at prime location. Room service are excellent. Staff and food hygiene are excellent.

    Travel Month: Dec 2021

    Room: Deluxe AC Room

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    2.0

    Poor Stay

    punnapu k.family

    Wash room door unable to close, when we contacted reception, person came and suggested that need to lift the door and close. No checks from their end, bigger tile cracks in wash room. Only advantage is location, remaining all poor

    Travel Month: Mar 2021

    Room: Economy Non/AC Room

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