I recently booked this hotel with my family, and the experience was extremely disappointing. The images and descriptions on MakeMyTrip were misleading; the actual condition of the hotel was far below acceptable standards.
The rooms were poorly maintained, and the staff was discourteous and unprofessional. Due to these issues, we didn’t even stay at this property and had to find a different hotel on our own.
It is concerning that MakeMyTrip allows such properties to remain listed without thorough verification. I sincerely hope necessary action is taken to prevent other travelers from facing similar issues.