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Pala, Pala
74 Ratings, 23 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the warm hospitality and friendliness of the staff, noting quick service and tasty food options. The spacious and clean rooms, along with a good location and ample parking, are frequently highlighted. While a few mentioned minor room cleanliness issues, overall experiences point to a comfortable stay with good amenities and a lively atmosphere.
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Super!
The staff were so welcoming and kind, the room was very spacious and clean, facilities were good and the food at the hotel was also delicious and served very quickly!! Would stay again and highly recommend!
Room: Deluxe
Hotel Elegance has replied on Mon Sep 01 16:08:09 IST 2025
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clean and comfortable
Friendly staff and very good service the room is very clean and the provided with a good service
Room: Deluxe
Hotel Elegance has replied on Sun Jul 27 20:10:34 IST 2025
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nice experience
good stay at elegance pala, good service. location also is good. we booked 2 rooms for 1 day i room for 2 days
Room: Deluxe
Hotel Elegance has replied on Mon Aug 18 17:40:59 IST 2025
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Great value and nice people
Very nice room for the price. Staff very friendly and eager to help, I think they are well trained. Restaurant serves tasty food. All in all, a great stay.
Room: Deluxe
Hotel Elegance has replied on Mon Jun 30 18:36:26 IST 2025
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Nice Experience
Rooms were clean and well maintained.. everything functional.. Food from restaurant was good too..
Room: Deluxe
Hotel Elegance has replied on Mon Jul 14 17:51:14 IST 2025
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Good Stay
4.5
Room: Deluxe
Hotel Elegance has replied on Wed Jul 09 13:38:55 IST 2025
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Excellent Stay
Excellent Staffs, rooms & Food with comfortable stay. single word to tell very good
Room: Deluxe
Hotel Elegance has replied on Sun Jun 15 19:12:32 IST 2025
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Improvement neede
Stay was fine,but the hospitality part is not at acceptable. Hesitated to pick our luggages No proper travel arrangements
Room: Deluxe
Hotel Elegance has replied on Fri May 23 14:23:47 IST 2025
Sorry to hear that your stay was not upto our usual standards.We appologize for the inconvenience. we will look in to this matter take necessory steps to prevent such incidents in the future. Thank you for your feedback
Excellent Stay
good stay excellent service
Room: Deluxe
Hotel Elegance has replied on Tue May 13 11:42:41 IST 2025
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Disappointing experience
had a very disappointing experience at this hotel. The service was incredibly poor from the moment I checked in. The staff seemed uninterested and unhelpful, with long wait times for simple requests. The room was not properly cleaned, and amenities were either missing or substandard. I would not recommend this place to anyone and definitely won’t be returning.
Room: Deluxe
Hotel Elegance has replied on Tue May 13 12:08:11 IST 2025
Sorry to hear that your stay was not upto our usual standards.We appologize for the inconvenience caused by the lack of amenities and our staffs delayed response. we will look in to this matter take necessory steps to prevent such incidents in the future. Thank you for your feedback.
Excellent Stay
Enjoyed the stay. Provided best services.Thanks makemytrip app for quick options to book hotels
Room: Deluxe
Hotel Elegance has replied on Fri Apr 04 14:47:46 IST 2025
THANK YOU SIR, FOR YOUR VALUABLE FEEDBACK
Average Stay
The hotel, room and the ambience was good. There were enough toiletries and the washroom was clean. However the certain things that concerned me was the unclean pillows and a wall paint straight opposite to bed, which was a bit horrifying.
Room: Deluxe
Hotel Elegance has replied on Fri Jun 27 15:16:33 IST 2025
Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.
Good Stay
Good location, ample car parking easy to reach, very helpful l staff
Room: Deluxe
Hotel Elegance has replied on Fri Jun 27 15:16:38 IST 2025
Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.
"excellent stay with great service and location"
The hotel exceeded expectations with its exceptional service and prime location. The rooms were spacious, clean, and modern, offering a comfortable stay. Staff were friendly and went out of their way to assist with any requests. The breakfast selection was varied and delicious, catering to different tastes. The rooftop pool and bar provided stunning views, making it a perfect spot to relax. Proximity to local attractions made sightseeing convenient, while the nearby public transportation options were a bonus. However, the noise from the street was noticeable at night, and the wi-fi could have been more reliable. Overall, it was a great experience, and i would recommend this hotel for both leisure and business travelers.
Room: Deluxe
Hotel Elegance has replied on Fri Jun 27 15:16:45 IST 2025
Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.
Stay was-more than expected
Very good stay. Stayed in the suit room. It was a very convenient stay. Super fast room service. Front office staff was with smiling face.
Room: Suite
Hotel Elegance has replied on Wed Sep 25 16:00:18 IST 2024
THANK YOU SIR,THANKS FOR YOUR VALUABLE FEEDBACK.
Excellent stay and so safe
Got a unclean room when i first checked in the first day of the hotel stay. As soon as i informed the reception, they provided us with a nice room. Friendly and considerate staffs. Definitely would recommend.
Room: Deluxe
Hotel Elegance has replied on Fri Jun 27 15:16:58 IST 2025
Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.
Probably a isolated bad room experience
I was dissatisfied with the stay as there was no electricity in the room in the middle of the night. The wifi in that room was non existent, the a/c was not working- for both these items i informed the front desk. In the morning it was not possible to use the washroom without lighting. On complaining at the front desk the different attendant was able to provide a new room which didn’t have any of the a/c or wifi issues. I wish the attendant at checkin was more helpful
Room: Deluxe
Hotel Elegance has replied on Sat Jun 28 10:34:28 IST 2025
Sorry to hear that your stay was not upto our usual standards.We appologize for the inconvenience caused by the lack of amenities and our staffs delayed response. we will look in to this matter take necessory steps to prevent such incidents in the future. Thank you for your feedback
Educational purpose
Thanks to make my trip, i've safely booked a cool and quiet hotel. And my destination is also quiet located near the hotel which make my journey more easier.
Room: Deluxe
Hotel Elegance has replied on Fri Jun 27 15:17:34 IST 2025
Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.
Excellent Stay
Very good help us to find out good hotels. Thanks.
Room: Deluxe
Hotel Elegance has replied on Fri Jun 27 15:17:41 IST 2025
Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.
Good Stay
Stay was good. Service could have been little more better
Room: Deluxe
Hotel Elegance has replied on Fri Jun 27 15:17:48 IST 2025
Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.
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