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Review Of Hotel Elegance

Pala, Pala

    User Rating & Reviews

    • everyone
    • couple
    • family
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    4.2
    Very Good

    74 Ratings, 23 Reviews

    excellent
    50%
    very good
    30%
    average
    14%
    poor
    5%
    bad
    1%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4

    Rating Categories

    • Location4.7
    • Cleanliness4.4
    • Room4.0
    • Value For Money3.7
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    Reviews Summary

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    Guests appreciate the warm hospitality and friendliness of the staff, noting quick service and tasty food options. The spacious and clean rooms, along with a good location and ample parking, are frequently highlighted. While a few mentioned minor room cleanliness issues, overall experiences point to a comfortable stay with good amenities and a lively atmosphere.

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    Positive first
    5.0

    Super!

    sophie.solo

    The staff were so welcoming and kind, the room was very spacious and clean, facilities were good and the food at the hotel was also delicious and served very quickly!! Would stay again and highly recommend!

    Travel Month: Aug 2025 (11-Night Stay)

    Room: Deluxe

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    Hotel Elegance has replied on Mon Sep 01 16:08:09 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways to enhance our services.

    4.0

    clean and comfortable

    mohamed s.couple

    Friendly staff and very good service the room is very clean and the provided with a good service

    Travel Month: Jul 2025

    Room: Deluxe

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    Hotel Elegance has replied on Sun Jul 27 20:10:34 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    5.0

    nice experience

    surendran k.family

    good stay at elegance pala, good service. location also is good. we booked 2 rooms for 1 day i room for 2 days

    Travel Month: Jul 2025

    Room: Deluxe

    Hotel Elegance has replied on Mon Aug 18 17:40:59 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    5.0

    Great value and nice people

    christo.family with 1 kid

    Very nice room for the price. Staff very friendly and eager to help, I think they are well trained. Restaurant serves tasty food. All in all, a great stay.

    Travel Month: Jun 2025

    Room: Deluxe

    Hotel Elegance has replied on Mon Jun 30 18:36:26 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    5.0

    Nice Experience

    anoop w.couple

    Rooms were clean and well maintained.. everything functional.. Food from restaurant was good too..

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Deluxe

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    Hotel Elegance has replied on Mon Jul 14 17:51:14 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    4.0

    Good Stay

    sarika g.

    4.5

    Travel Month: Jun 2025

    Room: Deluxe

    Hotel Elegance has replied on Wed Jul 09 13:38:55 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    5.0

    Excellent Stay

    muthukumar v.group

    Excellent Staffs, rooms & Food with comfortable stay. single word to tell very good

    Travel Month: Jun 2025

    Room: Deluxe

    Hotel Elegance has replied on Sun Jun 15 19:12:32 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    3.0

    Improvement neede

    aditya j.family

    Stay was fine,but the hospitality part is not at acceptable. Hesitated to pick our luggages No proper travel arrangements

    Travel Month: May 2025

    Room: Deluxe

    Hotel Elegance has replied on Fri May 23 14:23:47 IST 2025

    Sorry to hear that your stay was not upto our usual standards.We appologize for the inconvenience. we will look in to this matter take necessory steps to prevent such incidents in the future. Thank you for your feedback

    5.0

    Excellent Stay

    faizal.family with 1 kid

    good stay excellent service

    Travel Month: May 2025

    Room: Deluxe

    Hotel Elegance has replied on Tue May 13 11:42:41 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    2.0

    Disappointing experience

    ajimal p.solo

    had a very disappointing experience at this hotel. The service was incredibly poor from the moment I checked in. The staff seemed uninterested and unhelpful, with long wait times for simple requests. The room was not properly cleaned, and amenities were either missing or substandard. I would not recommend this place to anyone and definitely won’t be returning.

    Travel Month: Mar 2025

    Room: Deluxe

    Hotel Elegance has replied on Tue May 13 12:08:11 IST 2025

    Sorry to hear that your stay was not upto our usual standards.We appologize for the inconvenience caused by the lack of amenities and our staffs delayed response. we will look in to this matter take necessory steps to prevent such incidents in the future. Thank you for your feedback.

    5.0

    Excellent Stay

    moses s.

    Enjoyed the stay. Provided best services.Thanks makemytrip app for quick options to book hotels

    Travel Month: Mar 2025

    Room: Deluxe

    Hotel Elegance has replied on Fri Apr 04 14:47:46 IST 2025

    THANK YOU SIR, FOR YOUR VALUABLE FEEDBACK

    3.0

    Average Stay

    renitta r.

    The hotel, room and the ambience was good. There were enough toiletries and the washroom was clean. However the certain things that concerned me was the unclean pillows and a wall paint straight opposite to bed, which was a bit horrifying.

    Travel Month: Jan 2025

    Room: Deluxe

    Hotel Elegance has replied on Fri Jun 27 15:16:33 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    4.0

    Good Stay

    vibin c.

    Good location, ample car parking easy to reach, very helpful l staff

    Travel Month: Nov 2024

    Room: Deluxe

    Hotel Elegance has replied on Fri Jun 27 15:16:38 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    5.0

    "excellent stay with great service and location"

    kuriakose b.loyalty-iconsolo

    The hotel exceeded expectations with its exceptional service and prime location. The rooms were spacious, clean, and modern, offering a comfortable stay. Staff were friendly and went out of their way to assist with any requests. The breakfast selection was varied and delicious, catering to different tastes. The rooftop pool and bar provided stunning views, making it a perfect spot to relax. Proximity to local attractions made sightseeing convenient, while the nearby public transportation options were a bonus. However, the noise from the street was noticeable at night, and the wi-fi could have been more reliable. Overall, it was a great experience, and i would recommend this hotel for both leisure and business travelers.

    Travel Month: Oct 2024

    Room: Deluxe

    Hotel Elegance has replied on Fri Jun 27 15:16:45 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    5.0

    Stay was-more than expected

    sakthi v.loyalty-iconbusiness

    Very good stay. Stayed in the suit room. It was a very convenient stay. Super fast room service. Front office staff was with smiling face.

    Travel Month: Aug 2024

    Room: Suite

    Hotel Elegance has replied on Wed Sep 25 16:00:18 IST 2024

    THANK YOU SIR,THANKS FOR YOUR VALUABLE FEEDBACK.

    5.0

    Excellent stay and so safe

    prakasam l.couple

    Got a unclean room when i first checked in the first day of the hotel stay. As soon as i informed the reception, they provided us with a nice room. Friendly and considerate staffs. Definitely would recommend.

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Deluxe

    Hotel Elegance has replied on Fri Jun 27 15:16:58 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    2.0

    Probably a isolated bad room experience

    jay t.business

    I was dissatisfied with the stay as there was no electricity in the room in the middle of the night. The wifi in that room was non existent, the a/c was not working- for both these items i informed the front desk. In the morning it was not possible to use the washroom without lighting. On complaining at the front desk the different attendant was able to provide a new room which didn’t have any of the a/c or wifi issues. I wish the attendant at checkin was more helpful

    Travel Month: Feb 2024

    Room: Deluxe

    Hotel Elegance has replied on Sat Jun 28 10:34:28 IST 2025

    Sorry to hear that your stay was not upto our usual standards.We appologize for the inconvenience caused by the lack of amenities and our staffs delayed response. we will look in to this matter take necessory steps to prevent such incidents in the future. Thank you for your feedback

    4.0

    Educational purpose

    shyam k.family

    Thanks to make my trip, i've safely booked a cool and quiet hotel. And my destination is also quiet located near the hotel which make my journey more easier.

    Travel Month: Jun 2023

    Room: Deluxe

    Hotel Elegance has replied on Fri Jun 27 15:17:34 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    5.0

    Excellent Stay

    mohanakrishnan m.

    Very good help us to find out good hotels. Thanks.

    Travel Month: May 2023

    Room: Deluxe

    Hotel Elegance has replied on Fri Jun 27 15:17:41 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

    4.0

    Good Stay

    anish.business

    Stay was good. Service could have been little more better

    Travel Month: Jan 2023

    Room: Deluxe

    Hotel Elegance has replied on Fri Jun 27 15:17:48 IST 2025

    Thank you for sharing your honest feedback. We appreciate your input and are always looking for ways enhance our services.

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