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Review Of Hotel Dwaraka Residency0123401234

Thane West, Thane | 3 minutes walk to Sunrise Business Park

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    232 Ratings, 123 Reviews

    excellent
    27%
    very good
    25%
    average
    25%
    poor
    11%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 5
    • 2
    • 5
    • 5
    • 1
    • 5
    • 4
    • 4

    Rating Categories

    • Location3.7
    • Cleanliness3.2
    • Room3.2
    • Food3.3
    • Hospitality3.5
    • Value For Money3.5
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    Review Summary

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    This property boasts a prime location with easy access to transport and eateries. Guests appreciate the delicious food options and prompt, friendly service. However, cleanliness issues and maintenance of rooms have been a concern. Some rooms were reported to be not up to mark and the bathroom facilities need improvement. Overall, it’s known for decent stay experiences.

    Sort by:

    Positive first
    5.0

    Great

    denis d.couple

    excellent service and nice place to be. location is very nice and even food is delicious. Amenities and services excellent

    Travel Month: Jul 2025

    Room: Classic Room

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    Hotel Dwaraka Residency has replied on Mon Sep 15 07:33:25 IST 2025

    Dear Valued Guest, Thank you for staying with us. Great to hear that you enjoyed our excellent service, delicious food, and top-notch amenities. We are delighted that you found our location to be very nice and appreciated the cleanliness of both the rooms and washrooms. We look forward to welcoming you back soon. Warm Regards, Hotel Dwaraka Residency Team

    5.0

    Excellent Stay

    arijit g.

    It was a wonderful experience. Hotel is found very neat and clean. Food was awesome and behaviour of staffs are wonderful. Worth for money.. overall awesome stay…!

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Classic Room

    Hotel Dwaraka Residency has replied on Mon Sep 15 07:33:48 IST 2025

    Dear Valued Guest, Thank you for staying with us. We are delighted to hear that you found our hotel to be clean and enjoyed our delicious food. Our staff takes pride in providing exceptional service, and we are thrilled that you had an overall awesome stay. Warm Regards, Hotel Dwaraka Residency Team

    4.0

    good experience

    manish d.business

    It was good stay , good coffee and breakfast .location is nearby and good service , some mosquito issue faced but resolved by staff promptly,

    Travel Month: Apr 2025

    Room: Classic Room

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    Hotel Dwaraka Residency has replied on Mon Sep 15 07:34:58 IST 2025

    Dear Valued Guest, Thank you for staying with us. We are pleased to hear that you enjoyed our coffee, breakfast, and location. We appreciate your understanding and are glad our staff promptly resolved the mosquito issue to ensure your comfort during your stay. Warm Regards, Hotel Dwaraka Residency Team

    5.0

    Excellent Stay

    balakrishnan j.business

    location of the property is very proper, food are excellent with affordable price. I recommend and stay in future

    Travel Month: Apr 2025 (4-Night Stay)

    Room: Classic Room

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    Hotel Dwaraka Residency has replied on Mon Sep 15 07:35:40 IST 2025

    Dear Valued Guest, Thank you for staying with us. We are delighted that you had an excellent stay and enjoyed our property's convenient location and delicious, reasonably priced food. It would be our pleasure to welcome you back in the future. Warm Regards, Hotel Dwaraka Residency Team

    3.0

    Bed issue

    danish s.couple

    Bed was twin sharing not worth spending money and then for water again they were asking for money then for tv they did not had wifi

    Travel Month: Feb 2025

    Room: Classic Room

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    Hotel Dwaraka Residency has replied on Mon Sep 15 09:54:00 IST 2025

    Dear Valued Guest, Thank you for staying with us. We apologize for any inconvenience caused by the twin sharing bed setup. Please note that we aim to provide guests with a variety of amenities for purchase and encourage feedback to improve our services for future stays. Warm Regards, Hotel Dwaraka Residency Team

    5.0

    Excellent Stay

    sujit p.family

    Food is amazing. Rooms are renovated, things are placed well organised. Staff customer friendly and service is on time. Been my corporate account I would surely recommend my references in corporate connections.

    Travel Month: Feb 2025

    Room: Classic Room

    Hotel Dwaraka Residency has replied on Mon Sep 15 07:39:20 IST 2025

    Dear Valued Guest, Thank you for staying with us. We are delighted to hear that you enjoyed our amazing food, renovated rooms, and excellent service. It's a pleasure to have your endorsement for corporate connections, and we look forward to welcoming your references in the future. Warm Regards, Hotel Dwaraka Residency Team

    5.0

    Nice stay

    harshil j.loyalty-iconfamily

    Staying in the hotel was good and the food was even more amazing. South indian food was unique. The hotel staff, restaurant and receptionist all behaved very well.

    Travel Month: Feb 2025

    Room: Classic Room

    Hotel Dwaraka Residency has replied on Mon Sep 15 07:38:59 IST 2025

    Dear Valued Guest, Thank you for staying with us. We are delighted to hear that you enjoyed your stay and our delicious South Indian cuisine. Our team is grateful for your kind words and we look forward to welcoming you back soon! Warm Regards, Hotel Dwaraka Residency Team

    5.0

    Excellent Stay

    sunil k.business

    All good and highly satisfying - homely food, comfortable stay and located close to office, all makes it a pleasant experience.

    Travel Month: Jan 2025

    Room: Classic Room

    Hotel Dwaraka Residency has replied on Mon Sep 15 07:37:37 IST 2025

    Dear Valued Guest, Thank you for staying with us. We are delighted to hear that you had an excellent stay and enjoyed our homely food, comfortable accommodations, and convenient location close to your office. We strive to provide a pleasant experience for all our guests, and we look forward to welcoming you back in the future. Warm Regards, Hotel Dwaraka Residency Team

    3.0

    Average Stay

    anita.solo

    Overall stay was okay! The room was not spacious and they should do dashing because where ever I was keeping my bag or clothes it was caching dust. plus, pot/washroom sit wasn't clean.. for cleanness, I would rate 2.5 and for cost 3.5 worthy and for 20 rupee normal water bottle they charge 50 anyways sharing for people to be aware of basic cost...

    Travel Month: Nov 2024

    Room: Classic Room

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    5.0

    Excellent Stay

    hemant m.loyalty-iconbusiness

    The hotel is awesome and the staff is very polite especially the manager. The food was also very good but the cost was a bit higher.

    Travel Month: Sep 2024

    Room: Classic Room

    3.0

    Average Stay

    mohit s.

    Room was ok ok types. No brush and paste provided and also no cleaning done on 2nd day. Image not taken as was not happy for wt i had paid and what i got

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Classic Room

    3.0

    Average Stay

    rushang.loyalty-iconbusiness

    Not satisfied complementary breakfast, not getting propr reply from veg restaurant staff. They need to take care of customers, not satisfied. With complementary breakfast facilities, i ll never suggest for breakfast which pls note

    Travel Month: Jul 2024

    Room: Classic Room

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    2.0

    Beitiful hotel with poor management

    vinod s.couple

    Location is good, but as per services provided and size of room as well as other facilities the room provided was not up to mark, watchman's behavior during night shift was shoking, he was expecting money every time, i have never seen such a greedy and ill behaved employee in any hotel in my entire life. The food rates were very high not as per norms in hotel industry. Catering services were very poor. Reception staff never fulfilled there commitment. My experience was not good. With slight corrective action they can improve services.

    Travel Month: Jun 2024

    Room: Executive Room

    5.0

    Excellent Stay

    rajesh r.loyalty-iconbusiness

    All perfect. Located close to industrial hub of thane. Food is also good. Clean and supporting staff

    Travel Month: May 2024

    Room: Executive Room

    Hotel Dwaraka Residency has replied on Wed Jun 19 19:59:16 IST 2024

    Dear guest, thank you for your valuable time to share your stay experience with us. We are glad to know that your stay was comfortable and met your requirement. Your feedback will certainly motivate our team to excel in their expertise and improve the quality of services. We thank you once again and look forward to having you back soon.

    1.0

    Terrible Stay

    prasad.

    Worst hotel ever i stayed in, very bad start of mumbai visit, i have paid bucks for one night stay for executive suite but room not worth also, pols don't fall for advertisement pictures, reality is something else

    Travel Month: May 2024

    Room: Executive Room

    4.0

    Good stay for business travelers

    manoj c.loyalty-iconbusiness

    Good ambience, nice food. Location is accessible room cleanliness is ok. The bathroom is clean. Hot water kettle available

    Travel Month: May 2024

    Room: Executive Room

    Hotel Dwaraka Residency has replied on Wed Jun 19 19:59:56 IST 2024

    Dear guest, thank you for your valuable time to share your stay experience with us. We are glad to know that your stay was comfortable and met your requirement. Your feedback will certainly motivate our team to excel in their expertise and improve the quality of services. We thank you once again and look forward to having you back soon.

    4.0

    Good Stay

    shibu.loyalty-icongroup

    The location is good for passport office work and the food is superb value for money and also tastes very good.The staff is also friendly and helpful. In short a wonderful experience.Keep it up guys

    Travel Month: Apr 2024

    Room: Executive Room

    Hotel Dwaraka Residency has replied on Thu Apr 25 10:44:14 IST 2024

    Dear guest, thank you for your valuable time to share your stay experience with us. We are glad to know that your stay was comfortable and met your requirement. Your feedback will certainly motivate our team to excel in their expertise and improve the quality of services. We thank you once again and look forward to having you back soon.

    4.0

    Good Stay

    ambar.

    Stay was good, room was decent. However check-out experience was not very good. We wanted to extend stay and were told no room available. Front office did not even suggest to look online. Although got availablity and booked.

    Travel Month: Apr 2024

    Room: Classic Room

    Hotel Dwaraka Residency has replied on Wed Jun 19 19:59:31 IST 2024

    Dear guest, thank you for your valuable time to share your stay experience with us. We are glad to know that your stay was comfortable and met your requirement. Your feedback will certainly motivate our team to excel in their expertise and improve the quality of services. We thank you once again and look forward to having you back soon.

    5.0

    Excellent Stay

    shibu.loyalty-iconfamily

    Very nice location and very well maintained rooms. Could have been more spacious. But was okay for me. Must tell u guys that their food options arr excellent and very tasty also. Very conveniently located near thane passport office. Had a great stay along with lovely tasty food.

    Travel Month: Apr 2024

    Room: Executive Room

    Hotel Dwaraka Residency has replied on Wed Jun 19 20:00:13 IST 2024

    Dear guest, thank you for your valuable time to share your stay experience with us. We are glad to know that your stay was comfortable and met your requirement. Your feedback will certainly motivate our team to excel in their expertise and improve the quality of services. We thank you once again and look forward to having you back soon.

    4.0

    Good Stay

    sunil l.loyalty-iconbusiness

    Clean and hygienic atmosphere. Food is above average and drinks are on peg system. There were issues with the tv cable system which was resolved by the staff promptly.

    Travel Month: Dec 2023

    Room: Deluxe Room

    Hotel Dwaraka Residency has replied on Wed Jun 19 20:00:29 IST 2024

    Dear guest, thank you for your valuable time to share your stay experience with us. We are glad to know that your stay was comfortable and met your requirement. Your feedback will certainly motivate our team to excel in their expertise and improve the quality of services. We thank you once again and look forward to having you back soon.

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