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Banikhet, Dalhousie | 8.1 km drive to Mall Road Dalhousie
54 Ratings, 34 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Terrible Stay
Staff behaviour of this hotel are very bad. also the food and the cleaning are not as good as shown in mmt.
Room: Deluxe Room ( NON View )
Hotel Dalhousie Grand has replied on Sat Sep 13 11:56:21 IST 2025
dear sir sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
MMT team Suggest
I reached the hotel at 9.50 pm and checked in. After that three rooms changed up to 11.30 pm due to facilities issue, such as toilet sheet, almirah, WiFi, and TV network not working. The bathrooms were not cleaned . I suggest the MMT team firstly check from their end to enroll in such a hotel
Room: Deluxe Room
Hotel Dalhousie Grand has replied on Sat Sep 13 11:56:53 IST 2025
dear sir sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
Nice property to stay
Good experience with this property they have very good hospitality and food with clean room and ample space of parking
Room: Premium Room
Hotel Dalhousie Grand has replied on Sat Sep 13 11:57:21 IST 2025
dear hitesh ji thanks for your review
Poor Stay
The hotel's service is not good. Rooms were not ready even after check in time. We had to wait for 1 hr. Also room service was not good.
Room: Premium Room
Hotel Dalhousie Grand has replied on Sat Sep 13 11:57:37 IST 2025
dear sir sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
Terrible Stay
It was not a good stay at this hotel. Buffet menu was very limited. Moreover food was not upto the mark. It was not tasty i asked the representative that food is not good. He said that "hotel my aesa hi milta hai. It was poor stay.
Room: Deluxe Room
Hotel Dalhousie Grand has replied on Sat Sep 13 11:57:46 IST 2025
dear sir sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
Terrible Stay
Room was very stinky. Smelly and lots of humidity. Despite repeated request nothing was done by the hotel staff. Room bedding was wet due to humidity n thy don't even changed it despite repeated request.
Room: Deluxe Room
Hotel Dalhousie Grand has replied on Thu Jul 13 17:51:34 IST 2023
Sir as u know the humidity and raining . every thing is in your knowledge.the best out staff can do is done for u. Regards Team Hdg
Worst in all sense
familyLocation shown on website and picture were all fake. Worst experience ever. Spoken to cc executive but didn’t got satisfactory reply. Booked for 2 nights but checked out in one day only.
Room: Deluxe Room
Hotel Dalhousie Grand has replied on Sat Sep 13 11:59:53 IST 2025
dear sir sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
Food is not good
Bad experience just a room like dharmshala wi-fi was not working manager is not cooperative. How to cancel room booking. Saying to talk to mmt. They can communicate with mmt
Room: Deluxe Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:00:02 IST 2025
dear sir sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
On road but bhil bulaia. Can't find room easily
Bekaar hotel. Staff is so rude. Rroms are uncleanness. Not recommend any one. Take home stay. As per rates it's very. 10 km away from dalhousie
Room: Deluxe Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:00:38 IST 2025
dear guest sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
Property is on average, room are not clean, properly bathroom are not clean.
Required attention on property cleaness
Room: Premium Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:00:49 IST 2025
dear guest sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
Hotel poor condition
soloRoom not clean so dirty it's high room
Room: Deluxe Budget Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:01:07 IST 2025
dear guest sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
Not safety standards
Far from our location(dalhousie)
Room: Deluxe Budget Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:01:12 IST 2025
dear guest sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
Excellent stay
It is good but follow more safety standard overall it's nice stay
Room: Deluxe Budget Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:01:28 IST 2025
dear arun ji thanks or your review
Good service and staff
Clean and service was good staff was good spacious room
Room: Deluxe Budget Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:01:57 IST 2025
dear anish ji thanks for your review
food is not good
stay is 💯 is very good famous location
Room: Deluxe Budget Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:02:11 IST 2025
dear guest sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
No social distance
Ok with safety measures that we need to take care there is nothing.
Room: Deluxe Budget Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:09:42 IST 2025
dear guest sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
Good Stay
Room was good but cleanness is too poor
Room: Deluxe Budget Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:02:36 IST 2025
dear rohit ji thanks for your review
Nice place to stay
It is very good Hotel to stay for family and friends. Location of Hotel is very nice. Food taste and quality is very good. Hotel staffs are very very cordial. Perfect place to stay.
Room: Deluxe Budget Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:02:54 IST 2025
dear kanishka ji thanks for your review
Staff very rude specially restaurant
Hotel room good but food quality not good rate very high
Room: Super Deluxe Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:03:06 IST 2025
dear guest sorry for inconvenience caused by old team .... now management is changed ..... hoping to see you again sir... regards team HDG
Service
Very much good.
Room: Deluxe Budget Room
Hotel Dalhousie Grand has replied on Sat Sep 13 12:03:23 IST 2025
dear vikram ji thanks for your review
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