The property boasts a prime location, close to major attractions and easy access to transport. Guests appreciated the cleanliness of the rooms and the quality of food at the in-house restaurant. However, consistent complaints highlighted poor service, including neglected amenities like complimentary drinking water and basic toiletries. Issues with hot water availability and housekeeping also marred experiences. While the ambiance and food quality received praise, it's clear that hospitality and facility improvements are needed.