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Review Of Hotel Citizen

Clock Tower Road, Ludhiana | 5 minutes walk to Akal Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    31 Ratings, 15 Reviews

    excellent
    29%
    very good
    26%
    average
    26%
    poor
    13%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 3
    • 4
    • 2
    • 5
    • 3
    • 3
    • 2
    • 5

    Rating Categories

    • Location3.4
    • Cleanliness3.5
    • Room3.2
    • Value For Money3.4
    • Facilities2.6
    • Hospitality3.0
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property is praised for its great location near the clock tower and railway station, making it easy to find. Guests appreciate the spacious, clean rooms and friendly staff. However, some reviewers mention issues like noise from AC units and a lack of elevators, along with concerns over staff behavior. Cleanliness and basic amenities also received mixed feedback.

    Sort by:

    Positive first
    3.0

    Average Stay

    gulcharan s.solo

    My stay at the hotel was good, but by mistake I lost the room key. The hotel owner charged me for the key, the duplicate key, and the labor cost.”

    Travel Month: Oct 2025

    Room: Deluxe Room

    3.0

    it's good but staff not coperate reception boy is goo

    gulcharan.solo

    My stay at the hotel was good, but by mistake I lost the room key. The hotel owner charged me for the key, the duplicate key, and the labor cost.”

    Travel Month: Oct 2025

    Room: Deluxe Room

    3.0

    Average Stay

    y g.solo

    first I am not satisfied this hotel because hotel is under remodeling. at that time I search to cancel but not showing

    Travel Month: Jul 2025

    Room: Deluxe Room

    3.0

    Average Stay

    gurdev s.

    Room AC not good very noice and switch damage.

    Travel Month: Jul 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    bikram p.

    I had a good time at hotel citizen as their property was clean and well mentained. Bathroom was very clean and bed was very comfortable. Location was easy to find. It was nice experience overall.

    Travel Month: Jun 2025

    Room: Deluxe Room

    4.0

    Great place for the budget price

    luv l.family

    Location was great the hotel is located at the prime location of clock tower, and the room was spacious and clean with all facilities as mentioned. Only downside was the flight of stairs and no lift, also there's limited ventilation to the rooms you have to open the front door to allow air to pass. For the price it was really a great deal and the staff was friendly and helpful.

    Travel Month: Oct 2022

    Room: Deluxe Room

    5.0

    Mr

    prabhat k.business

    Very good service & friendly behavior

    Travel Month: Feb 2021

    Room: Deluxe Room

    1.0

    Worst experience of my life

    bhuvnesh m.

    Rude behavior of staff as well as owner. Even if I had no option, I would prefer to stay whole night in my car, rather than this hotel. Not only the staff but also owner is ever ready to mess with you. Not a safe place to stay.

    Travel Month: Nov 2018

    Room: Deluxe Room

    1.0

    Service

    jagrala b.

    Good. Good.
    Best service and any thing in it's timing and with response and thanks for all over staff of guest house.

    Travel Month: Sep 2018

    Room: Deluxe Room

    2.0

    It was an OK

    rahul s.solo

    It was an OK type of a stay. Not great but wasn't that bad either. Basic amenities are a towel and soap only. Cleanliness is like 1. 5/5. Ambience is not that good. But still easily locatable cheap and affordable.

    Travel Month: Nov 2017

    Room: Deluxe Room

    2.0

    Staff is good

    jyoti s.couple

    Its near to Ludhiana railway station. Not a great place to visit the hotel. It's very ordinary location. Very expensive hotel. No food facility. Expensive hotel. Location is not good.

    Travel Month: Nov 2017

    Room: Super Deluxe Room

    5.0

    Too good

    arun.family

    The experience is good. Faculty and service is too good. Clean room with avrage price. 700 m from railway station. Entrence is narrow but room size is avrage. Cold and hot water is available and drink water is ea sly available

    Travel Month: Nov 2017

    Room: Super Deluxe Room

    3.0

    Location is in heart of the city good connectiv

    gurmit s.solo

    Room are spacious, but the premises are old one so are the facilities. Intercom is not there, bathroom is also spacious but moths are present so smells. But staff is nice. Overall OK for value for money.

    Travel Month: Sep 2017

    Room: Deluxe Room

    3.0

    Good rooms and Location

    baljinder s.solo

    This is very nice hotel and rooms are good and location is ea sly approachable, good and very well value for money ,. Main positive. Nice hotel and it is center of city and location is good and front office is good and I receomend to all for this hotel, go for this

    Travel Month: Sep 2017

    Room: Deluxe Room

    4.0

    Good stay

    himanshu.other

    It is informed to all the Visitors that they used to gave a good facilities, cleanliness. The way they used to interact is good they have good rooms, and they also have valuable staff. Accommodation is good.

    Travel Month: Mar 2017

    Room: Deluxe

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