No wifi is working, no television is working, rest all was ok hotel staff is good, food was food location is also good and nearby to railway station. I had stay with my family. Hotel was nearby to railway station, hotel staff was good, food was good but the other services like television, internet was not working. Raised the complaint for tv when i checked inn the hotel but they said that set off box was not working we are checking bit till the time of check out no update about television
Hotel Chitara Residency has replied on Tue Oct 08 12:14:27 IST 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We’re glad to hear that you found our location convenient and that our staff provided good service, along with enjoying the food.However, we sincerely apologize for the inconvenience you experienced with the Wi-Fi and television services during your stay. We understand how important these amenities are, especially for a family visit. Please know that we take such matters seriously, and your feedback will help us address these issues with our maintenance team to ensure a better experience for future guests.We appreciate your understanding and hope you’ll consider giving us another chance on your next visit.Warm regards,