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Review Of Hotel Bekal Palace

Kappil, Bekal | 4 minutes walk to Kotikulam Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    170 Ratings, 107 Reviews

    excellent
    21%
    very good
    37%
    average
    21%
    poor
    9%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 4
    • 4
    • 2
    • 4
    • 4
    • 5
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness3.9
    • Room3.6
    • Value For Money3.6
    • Food3.6
    • Security3.3
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    Reviews Summary

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    The property enjoys a good location near Bekal Fort and has clean, spacious rooms with decent amenities. Guests appreciate the friendly and helpful staff, as well as the tasty food, although the dinner options could be better and there are some complaints about parking access. Service appears to have room for improvement, especially in the restaurant and check-in process.

    Sort by:

    Positive first
    4.0

    Good Stay

    kannan r.solo

    Excellent room. But very average food provided for breakfast. Location is close to nh66. This is a bar attached hotel. Parking is common for guests as well as customers coming to bar. Spacious parking available

    Travel Month: Oct 2025

    Room: Executive Room

    4.0

    Good Stay

    business

    The stay was good, booked by the company and the second time I booked my self, the food was average, amenities ok and the service ave

    Travel Month: Jul 2025

    Room: Deluxe Room

    4.0

    Good Stay

    devadasan o.family

    Restaurant facing main road and reception we have reach through a side road. Rooms were neat and clean. Good service. Digital TV was not working properly. No coffee maker.

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    os n.family

    A beautiful place next to the Bekal River, with a separate swimming pool for children, a park, a jacuzzi in the room, and separate seating areas at the back of all the cottages. Breakfast was good, but the dinner menu was less extensive than other hotels. It felt like a letdown that there were no Kerala dishes for dinner.

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    santhosh k.

    Very good and clean hotel, looks like new, food also verified nice 👍

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    A really bad experience! stay away.

    anand s.couple

    Had a terrible experience. AC did not work, bed was damaged - couldn’t sleep a wink! Worse, main door could be easily opened even after locking - serious safety issues.

    Travel Month: May 2025

    Room: Executive Room

    5.0

    Excellent Stay

    mohammad t.couple

    center to the city very neet and clean. management is good 😊 restaurant food also very tasty 😋 over all good

    Travel Month: Feb 2025

    Room: Deluxe Room

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    1.0

    bad experience

    os n.loyalty-iconbusiness

    The room was full of long hair in many parts. The room, which is paid is very narrow. The ceiling light connector is placed in a way that is dangerous. None of the remotes work and there is no display so it is not possible to know if the AC is working. I ordered a mutton biryani and it was a large quantity of 6 pieces but I could not eat a single piece of meat because it was uncooked.

    Travel Month: Dec 2024

    Room: Deluxe Room

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    5.0

    Excellent Stay

    hyder a.loyalty-iconfamily

    We had a wonderful experience at Gateway Bekal. The ambience is warm and inviting, creating a relaxing atmosphere that’s perfect for unwinding. The service, while good, has room for improvement to match the overall quality of the place. However, the highlight of our visit was the food — it was absolutely amazing, with rich flavors and fresh ingredients that made every bite memorable. The presentation and attention to detail were impressive. A perfect spot for anyone looking to enjoy a great dining experience in a beautiful setting. Highly recommended!

    Travel Month: Dec 2024

    Room: Deluxe Room

    1.0

    Worst front desk staff

    aakash p.loyalty-iconsolo

    Worst front desk staff manager is hidden don't want to meet the guest asked for late check-out and they were charging full money

    Travel Month: Feb 2024

    Room: Deluxe Room

    Hotel Bekal Palace has replied on Sat Mar 16 19:27:54 IST 2024

    Dear sir, We have checked your reviews clearly and from that the management understood that you booked a single room, and in addition to the person you booked, our staff questioned the people who came from outside, including women, and their ID cards were taken and kept by the front office staff, and the information on it was done. I was able to understand that this is a revenge review.

    1.0

    Worst front desk staff

    aakash p.loyalty-iconsolo

    Worst front desk staff manager is hidden don't want to meet the guest asked for late check-out and they were charging full money

    Travel Month: Feb 2024

    Room: Deluxe Room

    4.0

    Good Stay

    simon m.family

    Good place for stay and the food is also very good. Location is very convenient. However, your driving skills will be tested fully to reach car parking place. Even, going to the restaurant from the room is also challenging and good exercise.

    Travel Month: Jan 2024

    Room: Deluxe Room

    1.0

    Family stay in hotel bekal palace on 9 th dc 2023

    krishnamurthy v.loyalty-iconfamily

    Water supply is a problem. Bath room had scorpio. No hot water from the shower sp. Will not be suitable for a comfortable stay.

    Travel Month: Dec 2023

    Room: Deluxe Room

    4.0

    Good for short stays

    vinay s.family

    The hotel is easy to locate as it is on the main road. The premises are kept clean. The room allotted to me was quiet and calm. Some negatives like wifi was not working and room services are not always upto the mark. Veg food was ok, not great. Overall, it is good for a day or two.

    Travel Month: May 2023

    Room: Deluxe Room

    5.0

    Restaurant accessibility

    sajeev p.family

    Need to work out easy access to the restaurant. Otherwise, food quality is very good

    Travel Month: Mar 2023 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    sreehari k.

    They welcomed me in a very good manner but the washroom health post was not working and the bedsheet was tone

    Travel Month: Feb 2023

    Room: Deluxe Room

    4.0

    Good place to stay in a budget category

    ankit v.loyalty-iconcouple

    We booked our stay in this hotel as a stopover before our main stay at a different hotel. The room was neat, clean and hygienic which generally are the main concerns when you stay at budget friendly hotels. Would recommend to budget travellers

    Travel Month: Jan 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    saleem.loyalty-icon

    Horrible place to stay

    Travel Month: Jan 2023

    Room: Deluxe Room

    2.0

    Poor Stay

    saleem s.loyalty-icon

    Bad. Horrible hotel bekal. Checking out of the hotel now. Will appreciate if you would refund my money for atleast one day for which i booked today morning

    Travel Month: Jan 2023

    Room: Deluxe Room

    1.0

    Terrible place from service to hospitality.

    saurabh d.loyalty-iconcouple

    Booked one of the best category room but ACs were non fictional. No tea and coffee pacets but electric kettle was available. No hot water and no WiFi inside room ( room door WiFi was available but not inside ). No proper breakfast available, no one from reception and support staff willing to help. Continuous annoying noise of hammering something was there throughout the night.

    Travel Month: Dec 2022

    Room: Executive Room

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