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Review Of Holiday Inn Express Bengaluru Whitefield ITPL0123401234

Whitefield, Bangalore | 2.4 km drive to Nallurhalli Metro Station

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.6
    Very Good

    1930 Ratings

    excellent
    30%
    very good
    28%
    average
    20%
    poor
    11%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 3
    • 4
    • 1
    • 5
    • 4
    • 5
    • 3
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness4.2
    • Room3.8
    • Food3.6
    • Hospitality4.2
    • Value For Money3.5
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property stands out with its great location in Whitefield, making it convenient for business travelers. Guests appreciate the cleanliness and maintenance, alongside friendly staff who are quick to assist. However, many found the room sizes to be extremely small and cramped, which could be challenging for those traveling with multiple bags. Additionally, the food quality received mixed reviews, with several guests mentioning the need for improvement in both taste and variety, especially at breakfast.

    Sort by:

    Positive first
    3.0

    Average Stay

    satish c.family with 1 kid

    Location was good. Food was v poor in terms of options available and quality. Facilities and service could be improved

    Travel Month: Sep 2025 (4-Night Stay)

    Room: 1 Queen Bed Superior Non-Smoking Room

    5.0

    simple and efficient

    bijo n.group

    neat and clean excellent staff close to itpl good breakfast rooms are tiny though could have had more amenities

    Travel Month: Sep 2025 (3-Night Stay)

    Room: 2 Single Beds Superior Non Smoking Room Breakfast

    5.0

    Good experienc

    farha s.business

    Room was clean and services were nice as well. Perfect location for my office. I am not much happy with food.

    Travel Month: Sep 2025

    Room: Standard Room

    • user photos
    4.0

    Good Stay

    tarun.

    Hotel location is Good, food served was excellent but they need to work out on hospitality.

    Travel Month: Sep 2025

    Room: 2 Single Beds Superior Non Smoking Room Breakfast

    3.0

    Average hotel

    sharma l.business

    average hotel not Take care customer needs.i was not happy during my stay food was also not good dinner like eating Daava

    Travel Month: Sep 2025

    Room: Standard Room

    3.0

    Average Stay

    gagan j.solo

    Room was small And it was on laundry floor . Did not like that laundry smell.

    Travel Month: Sep 2025

    Room: 2 Single Beds Superior Non Smoking Room Breakfast

    Holiday Inn Express Bengaluru Whitefield ITPL

    Dear Mr. Gagan, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. We understand that the room maybe smaller than what you would usually expect, and the layout of the room is not something that you’re used to but let me tell you a bit about how our rooms are designed. Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms is thoughtfully curated to ensure that we make optimum use of the available space. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Harish Kamath General Manager

    3.0

    Average Stay

    v b.

    Room very small Check in check out time Bathroom toilet very small Tap also there no

    Travel Month: Sep 2025

    Room: Standard Room

    Holiday Inn Express Bengaluru Whitefield ITPL

    Dear Mr. Baskaran, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. We understand that the room maybe smaller than what you would usually expect, and the layout of the room is not something that you’re used to but let me tell you a bit about how our rooms are designed. Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms is thoughtfully curated to ensure that we make optimum use of the available space. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Harish Kamath General Manager

    5.0

    Nice experience at Holiday Inn

    varun v.business

    Experience is good. Suggest to have a hook / support, in the bathroom for towel placement. Breakfast bites are wort Experience is good. Suggest to have a hook / support, in the bathroom for towel placement. Breakfast bites are worth

    Travel Month: Aug 2025

    Room: 1 Queen Bed Superior Non-Smoking Room

    • user photos

    Holiday Inn Express Bengaluru Whitefield ITPL has replied on Tue Sep 02 19:59:26 IST 2025

    Dear Mr. Varun, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence and ensure every visit is a "WOW" experience. Your kind words will certainly inspire our team to keep up the great work. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager

    4.0

    Good Stay

    shashidhara h.solo

    Rooms are clean but they are quite small. Breakfast was very good. The location is close to the metro and lots of IT companies.

    Travel Month: Aug 2025

    Room: 1 Queen Bed Superior Non-Smoking Room

    Holiday Inn Express Bengaluru Whitefield ITPL

    Dear Mr. Shashidhara, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence. Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms are thoughtfully curated to ensure that we make optimum use of the available space. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager

    1.0

    Terrible Stay

    purvi k.

    The stay was horrible. AC was not working. The food that was ordered was burned and second time it was served uncooked. Nobody was even apologetic of such a bad services. Prices charged for 1 night was not worth and i will _*NEVER*_ recommend Holiday Inn Express to my family and friends

    Travel Month: Aug 2025

    Room: Superior Room Non Smoking with Breakfast

    Holiday Inn Express Bengaluru Whitefield ITPL

    Dear Ms. Purvi, Thank you for choosing Holiday Inn Express and for sharing your valuable feedback about your stay. Please accept my heartfelt apologies for the unpleasant experience you had during your stay. From the air-conditioning issue to the unsatisfactory food quality and, most concerning, the lack of empathy shown by our team — this is not the standard of service we are committed to delivering. We have taken your feedback on food positively and training our team to provide better output in future. I truly regret that we did not provide you with the comfort, quality, and hospitality you rightfully expected. I sincerely hope you may allow us another opportunity in the future to restore your confidence in us. Sincerely, Harish Kamath General Manager

    4.0

    Good Stay

    amar d.solo

    Location was good but Room size & Bathroom was too small.

    Travel Month: Aug 2025

    Room: 1 Queen Bed Superior Non-Smoking Room

    Holiday Inn Express Bengaluru Whitefield ITPL

    Dear Mr. Amar, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. We understand that the room maybe smaller than what you would usually expect and the layout of the room is not something that you’re used to, but let me tell you a bit about how our rooms are designed. Our compact rooms are designed to provide more where it matters most. We have ensured to kept amenities and structures most important to that can help you maximize your visit. We are also very green conscious – each corner of our rooms are thoughtfully designed to ensure that we make optimum use of the available space. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Sincerely, Harish Kamath General Manager

    5.0

    Excellent Stay

    guru p.business

    excellent stay very nice hospitality,neat and clean, nice stay ,good experience, its very very ,good ambience excellent stay very nice hospitality,neat and clean, nice stay ,good experience, its very very ,good ambience

    Travel Month: Aug 2025

    Room: Standard Room

    Holiday Inn Express Bengaluru Whitefield ITPL

    Dear Mr. Guru, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence and ensure every visit is a "WOW" experience. Your kind words will certainly inspire our team to keep up the great work. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Feel free to contact me directly at harish.kamath@ihg.com or +91 953888 7066 anytime. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager

    3.0

    Average Stay

    anil k.solo

    Food: Taste is not at par with the money spent. Location: Great. Very close to the main road The hotel is not value for money as it is 4.5k per night. The room size is very small. Basic amenities like dental kit is not provided in the room. Rooms are clean.

    Travel Month: Aug 2025

    Room: Standard Room

    Holiday Inn Express Bengaluru Whitefield ITPL

    Dear Mr. Anil, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Harish Kamath General Manager

    5.0

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    zaffruddin.business

    fafasfasfsdgWTerAsdszdasdawedfgdgdgawwrtwert4efdfsdgagdfsgtyertertretfaefwewgsgwfqwewrewtrrgdfgrtsrwerewwwer

    Travel Month: Jul 2025

    Room: Standard Room

    Holiday Inn Express Bengaluru Whitefield ITPL

    Dear Mr. Siddique, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence and ensure every visit is a "WOW" experience. Your kind words will certainly inspire our team to keep up the great work. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager

    4.0

    holiday inn Whitefield stay

    anirudh b.business

    good and ok but water was leaking from bathroom towards livin' room' food was ok it could have been be good and ok but water was leaking from bathroom towards livin' room' food was ok it could have been better

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Standard Room

    • user photos
    • user photos
    • user photos

    Holiday Inn Express Bengaluru Whitefield ITPL

    Dear Mr. Anirudh, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence. Your kind words will certainly inspire our team to keep up the great work. We will work on any leakage if any but we understand that due to vanity being placed near bed area you were experiencing water leak. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager

    3.0

    Average Stay

    vijay s.solo

    The room is not spacious, very less compared to alternate hotels were the price is less. It’s not value for money.

    Travel Month: Aug 2025

    Room: Standard Room

    Holiday Inn Express Bengaluru Whitefield ITPL has replied on Fri Aug 29 18:17:38 IST 2025

    Dear Mr. Vijay, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. We understand that the room maybe smaller than what you would usually expect, and the layout of the room is not something that you’re used to but let me tell you a bit about how our rooms are designed. Our compact rooms are designed to provide more where it matters most. We have ensured to kept amenities and structures most important to that can help you maximize your visit. We are also very green conscious; each corner of our rooms is thoughtfully designed to ensure that we make optimum use of the available space. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments Sincerely, Harish Kamath General Manager

    1.0

    Terrible Stay

    sunil k.group

    Not value for money, unprofessional staff at check in, bad food, slow service in breakfast what not…..

    Travel Month: Aug 2025

    Room: 1 Queen Bed Superior Non-Smoking Room

    Holiday Inn Express Bengaluru Whitefield ITPL has replied on Fri Aug 29 18:24:01 IST 2025

    Dear Mr. Sunil, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comment. Sincerely, Harish Kamath General Manager

    3.0

    Average Stay

    anil k.solo

    The food quality is good however taste is not great. Considering per day cost, at least basic dental accessories are not available. Rooms are pretty small in size.

    Travel Month: Aug 2025

    Room: Standard Room

    Holiday Inn Express Bengaluru Whitefield ITPL

    Dear Mr. Anil, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We do provide dental kit and toiletries on request for every guest. Same message was also placed inside the room. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Harish Kamath General Manager

    3.0

    Review about Stay

    vipin v.business

    The location is good, the rooms are small. The restaurant is poor quality. Need improvement in administration.

    Travel Month: Jul 2025 (5-Night Stay)

    Room: Standard Room

    • user photos
    • user photos
    • user photos

    Holiday Inn Express Bengaluru Whitefield ITPL

    Dear Mr. Vipin, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms are thoughtfully curated to ensure that we make optimum use of the available space. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Harish Kamath General Manager

    3.0

    Average Stay

    sahil m.

    The rooms were okayish. The phone was not working, The smell was also not great. Rooms are relatively smaller. Food was ok. Service was little difficult. They shut up kitchen without informing. The service was not very friendly. Average facility.

    Travel Month: Jul 2025

    Room: Standard Room

    Holiday Inn Express Bengaluru Whitefield ITPL

    Dear Mr. Sahil, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms are thoughtfully curated to ensure that we make optimum use of the available space. We inform every guest on operating time of our Cafe. Specially on Breakfast, Lunch and Dinner timings. We are also open 24/7 for any lighter snack throughout the day. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Harish Kamath General Manager

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