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You are booking hotel for more than 30 days

Review Of Townhouse Ecity Inn0123401234

Electronic City, Bangalore

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    140 Ratings, 54 Reviews

    excellent
    31%
    very good
    29%
    average
    11%
    poor
    9%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 5
    • 2
    • 2
    • 4
    • 1
    • 2
    • 1
    • 1

    Rating Categories

    • Location3.0
    • Cleanliness2.5
    • Food1.2
    • Value For Money2.3
    • Facilities2.3
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    Reviews Summary

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    The property has a mix of experiences. Some guests appreciated the friendly staff and clean rooms, along with a convenient location near local attractions. However, there were recurring complaints about poorly maintained amenities, such as non-working ACs and issues with bathrooms. Safety and hygiene standards raised red flags, with reports of unclean rooms and inadequate basic supplies. While some found it affordable and satisfactory, others felt it fell short in providing essential services.

    Sort by:

    Positive first
    2.0

    Poor Stay

    kaluram m.

    1.hotel service is not good. 2. bad is broken. 3. bedsheets with pillow cover is dirty. 4. not available normal water in room for guest. 5. not have the phone foe connect to hotel reception.

    Travel Month: Jun 2025

    Room: Classic

    1.0

    Terrible Stay

    nasif k.solo

    Very terrible experience the bed sheet was not cleaned even the pillow doesn’t has a cover. No water .no toothbrash. Cockroaches. No towel.

    Travel Month: May 2025

    Room: Classic

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    2.0

    Poor Stay

    anand a.solo

    The rooms are not designed for usual convenience. The light & fan switches are near the door instead of a bedside two-way switch. The bedsheets are frayed and appear unwashed. There is no bathroom mat. No towels are provided. The toilet shower and health faucet jet water instead of spraying the water. Although the booking included breakfast, I was informed at 8:00 am that they do not have a restaurant and cannot provide breakfast. At the time of checkout, the Desk clerk refused to issue an Invoice saying that the Make My Trip Booking Confirmation is the Invoice since I had paid online. He further lied to me that if I had paid by cash at the property, he would have issued an Invoice. I saw other guests who were paying cash not being issued Invoice too.

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    It's a terrible experience 1 . The heater is not working 2. They won't provide basic things such as towels, shampoos, etc 3. AC is not working properly 4. No tv remote 5. No ac remote

    Travel Month: May 2025

    Room: Classic

    2.0

    Poor Stay

    solo

    water is not working in room no.504 water is not draining in the bathroom , which is a very disgusting thing remaining everything is fine

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    lakshmi.

    Rediculous

    Travel Month: Apr 2025

    Room: Classic

    1.0

    waste of the money u r pending in hotel,for this cost you can avail better

    ilankathir i.solo

    Worst hotel, they even not provide drive water, no bike parking,bathroom flush not working, they Said ac room but ac not working, worst experience, I have had this hotel I requested to costumers don’t suggest this hotel to any one, see in this hotel not have safety in key hole via we see what happening in inside, they said Wi-Fi available but not working properly, totally of cost, don’t the Money in the hotel

    Travel Month: Mar 2025 (4-Night Stay)

    Room: Classic

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    4.0

    Good Stay

    solo

    Amenities are not much good , there is problem in AC , water heaters , apartment from that room is decent

    Travel Month: Feb 2025

    Room: Classic

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    5.0

    Excellent Stay

    subhojyoti m.

    I recently stayed at xotel and had a delightful experience. The staff was exceptionally friendly and attentive, making the check-in process smooth and welcoming. My room was spacious, well-appointed, and impeccably clean, with all the amenities i needed for a comfortable stay. The hotel’s location was a major plus, conveniently situated near key attractions and public transport. I particularly enjoyed the on-site dining options, with a diverse menu that catered to different tastes. One highlight was the attention to detail in ensuring guest satisfaction, from the prompt room service to the thoughtful touches like complimentary water bottles and toiletries. If i had to note one minor area for improvement, it would be the wi-fi speed during peak hours, but it was manageable overall. I’d highly recommend xotel for both business and leisure travelers. It’s a perfect blend of comfort, convenience, and great service.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Classic

    3.0

    Average stay

    sethupathi s.couple

    Could have been better on the amenities on care and prior arrangements for room checkins. Tv remote not there, ac not working, soaps towels not provided. Every-time have to ask for each things

    Travel Month: Jan 2025

    Room: Classic

    4.0

    Good Stay

    antara m.

    It was a good experience for a first time visit to bangalore. The staff was good and respectful

    Travel Month: Dec 2024

    Room: Classic

    3.0

    Average Stay

    rajesh k.family

    I really felt uncomfortable, we have booked for triple occupancy but only double bed we got, not ideal for family members,

    Travel Month: Dec 2024

    Room: Classic

    1.0

    Terrible Stay

    abhishek g.loyalty-icon

    Unhygienic room, with blood spots on the cover sheets and bed sheets. Breakfast was not there. Staff was rude and not cooperative

    Travel Month: Nov 2024

    Room: Classic

    4.0

    good stay

    sharath p.couple

    Worth of Budget good behaviour of staff. Almost all kind of dishes available nearby. Good area and safe for stay

    Travel Month: Oct 2024

    Room: Classic

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    4.0

    Decent stay

    akshaya c.couple

    The stay was comfortable in xotel. The service and the rooms were neat and clean. And if opting for any good hotel near electronic city this can be an option.

    Travel Month: Oct 2024

    Room: Classic

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    3.0

    Average Stay

    vasant t.business

    Stayed for 4 hours at room no 107. Attending person was very slow. Had to ask for basic toiletries to freshen up and water to drink. Can be improved

    Travel Month: Oct 2024

    Room: Classic

    1.0

    Terrible Stay

    asif i.business

    Worse experience, behavior of the staff are very bad, rude, charging extra money, don't have drinking water even, no room service

    Travel Month: Oct 2024

    Room: Classic

    2.0

    Not worthy for money

    jagadish a.loyalty-iconsolo

    Hotel just avg. Washrooms are not good and there is not even a floor mat and rooms are very small and congested. Pics and reality will not at all match. I have booked it with breakfast and when i asked them they said they don’t even have restaurant.

    Travel Month: Oct 2024

    Room: Classic

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    1.0

    Terrible Stay

    business

    I was told by the receptionist that there is no kitchen however I paid extra for breakfast at the time of booking. Pathetic experience

    Travel Month: Sep 2024

    Room: Classic

    2.0

    Poor Stay

    godwin.

    The room was good. Not bad. But the facilities and the bathroom were terrible. No breakfast as well. Done.

    Travel Month: Sep 2024

    Room: Classic

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