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Review Of HHI Varanasi

Maldahiya, Varanasi | 3.2 km drive to Kashi Vishwanath Temple

    User Rating & Reviews

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    3.1
    Good

    2404 Ratings, 1476 Reviews

    excellent
    23%
    very good
    28%
    average
    23%
    poor
    13%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 3
    • 1
    • 1
    • 5
    • 3
    • 5
    • 1
    • 5

    Rating Categories

    • Hospitality3.7
    • Facilities3.5
    • Food3.5
    • Room3.6
    • Cleanliness3.6
    • Value For Money3.5
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    Review Summary

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    The property enjoys a prime location near temples, making it convenient for visitors. Guests appreciate the cleanliness and hospitality of the staff, particularly the front desk team's helpfulness. However, many reviews express concerns over poor maintenance, hygiene issues, and inconsistent food quality. The ambiance is described as outdated, and some services are perceived as overpriced. Overall, guests have mixed feelings about their experience.

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    Positive first
    3.0

    Not the best property to stay

    debjit p.group

    Old property and not well maintained...sweepage all over..marks on bedcover..food options very limited

    Travel Month: Nov 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    achintya g.

    The toilet and bathtub were nonfunctional. The room (107) is old and perhaps was a junk room. I changed to another room (214), which was no better. The room is one corner with a smaller space. The toilet door is so badly designed that entering the toilet is painful. They could not provide any better room.

    Travel Month: Nov 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    manoranjan k.couple

    it's in a good place near to temple. Rooms are neat and clean. Food is good in taste. Front desk is helpful.

    Travel Month: Oct 2025

    Room: Executive Room

    HHI Varanasi

    Dear Mr.Manoranjan , Greetings from HHI Varanasi! Thank you for sharing your kind feedback. We’re delighted to know you enjoyed our convenient location, clean rooms, tasty food, and the assistance provided by our front desk team. Your appreciation truly motivates us to continue delivering the best hospitality experience. We look forward to welcoming you back soon. Warm Regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    1.0

    Terrible Stay

    deepti k.business

    The hotel is very bad when it comes to cleanliness hygiene and food. The cart used for collecting dirty linens was dusty and dirty totally black in colour. It also had tea and sugar sachets kept into it. Icing on the cake- I ordered roti and sabzi, and roti had a proper piece of plastic wrapper, I got food poisoning after eating their daal rice, it was overall a very bad experience Their salad smelled really bad. They hardly care about people who stay there. Please do not even consider getting into this hotel. The shower was bad, it was rusty. Breakfast was equally bad, sausages tasted like rubber. So overall it’s a terrible place to stay even for single night.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Executive Room

    HHI Varanasi

    Dear Ms.Deepti , Greetings from Hotel Hindusthan International, Varanasi! We are truly disheartened to learn about the inconveniences you experienced during your stay with us. Please accept our sincere apologies for falling short of your expectations in terms of cleanliness, food quality, and overall service. At HHI Varanasi, we take guest feedback with utmost seriousness, and your comments have been shared with our respective department heads to ensure immediate review and corrective action. Necessary measures are already being initiated to reinforce hygiene protocols and enhance quality checks across all guest areas and food service operations. We deeply value your feedback, as it helps us strengthen our commitment to providing a seamless and comfortable experience for every guest. We hope to have the privilege of welcoming you again, allowing us an opportunity to restore your confidence in our hospitality. Warm Regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    3.0

    Average Stay

    vikas g.solo

    The rooms was avarage. I had a Double bed room booking and i have got 2 single bed room category. Bathroom tap was having leakage. Rooms were dirty. Overall my experience was average

    Travel Month: Oct 2025

    Room: The Colony

    HHI Varanasi

    Dear Mr.Golchha, Greetings from Hotel Hindusthan International, Varanasi. Thank you for taking the time to share your feedback. We sincerely regret the inconvenience caused due to the room allocation, cleanliness, and maintenance concerns. Please accept our heartfelt apologies for falling short of your expectations. Your comments have been shared with the concerned departments for immediate corrective measures to ensure such lapses are not repeated. We truly value your observations as they help us improve our services and facilities. We hope you will give us another opportunity to serve you better and provide a more seamless experience on your next visit to Varanasi. Warm regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    1.0

    Hotel Reviews

    pramod k.group

    This hotel is pathetic in terms of hygiene even though there are not basic amenities. The Rooms are smelling and seepage.

    Travel Month: Oct 2025

    Room: Executive Room

    HHI Varanasi

    Dear Mr.Pal, Greetings from Hotel Hindusthan International, Varanasi. We sincerely regret to learn that your recent experience did not meet expectations, and we truly apologize for the inconvenience caused due to the room condition and hygiene concerns. This is certainly not reflective of our usual standards. Please be assured that your feedback has been taken very seriously and shared with the concerned departments for immediate corrective action. We are committed to ensuring a more comfortable and pleasant experience for our guests. We truly value your observations and hope you will allow us another opportunity to serve you better on your next visit to Varanasi. Warm regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    5.0

    Excellent Stay

    dhara a.family

    The location was great — everything was nearby and easily accessible. The staff was very supportive, and the service was excellent. Special mention to the front desk team for their outstanding assistance and professionalism.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Executive Room

    HHI Varanasi

    Dear Guest , Greetings from Hotel Hindusthan International, Varanasi. Thank you for your wonderful feedback and kind appreciation. We are delighted to know that you enjoyed our convenient location, excellent service, and the warm hospitality extended by our team. Your special mention of the Front Desk team is truly appreciated — they are thrilled to know their efforts made your stay more comfortable and memorable. We look forward to welcoming you back soon for another pleasant experience at HHI Varanasi. Warm regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    3.0

    Average Stay

    sachin g.solo

    The property is good but the rooms infrastructure are very old. They need to renovate it ASAP.

    Travel Month: Oct 2025

    Room: Executive Room

    HHI Varanasi

    Dear Mr.Gupta , Greetings from Hotel Hindusthan International, Varanasi. Thank you for taking the time to share your valuable feedback. We are pleased to know that you appreciated our property, and we truly value your observation regarding the room infrastructure. We completely understand your concern and wish to assure you that plans for renovation and upgradation are already under consideration to enhance the overall guest experience. Your feedback is important to us, and we look forward to welcoming you back with improved facilities on your next visit to Varanasi. Warm regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    1.0

    Terrible Stay

    parul s.family with 1 kid

    Very bad experience the hotel is overpriced the service is exceptionally poor and the staff is very rude and uncooperative

    Travel Month: Oct 2025

    Room: Executive Room

    HHI Varanasi

    Dear Mr.Sharma , Greetings from Hotel Hindusthan International, Varanasi. We truly regret to learn that your recent experience did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced and for any instance where our service or staff interaction fell short of the hospitality standards we aim to uphold. Your feedback is extremely valuable to us, and we have shared your observations with the concerned teams for immediate review and improvement. Kindly be assured that necessary measures are being taken to ensure a more seamless and pleasant experience for our guests in the future. We sincerely hope to have the opportunity to welcome you back and restore your confidence in our services. Warm regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    4.0

    Good and Peaceful Stay

    piyush k.solo

    Location not far from temple. All staff are cooperative and they always carry a gentle smile. Ram and Sakshi on front desk will be there to always greet you and help you and solve your problems with a supersonic speed. And yes if you are tired and come back to your rooms early. Don’t worry there will be musical evening in the lobby to keep your Varanasi Vibes Dancing.

    Travel Month: Oct 2025

    Room: The Colony

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    HHI Varanasi

    Dear Mr.Piyush , Greetings from Hotel Hindusthan International, Varanasi! Thank you for sharing such a delightful review of your stay with us. We are pleased to know that you appreciated our convenient location, courteous team, and the vibrant musical evenings that reflect the spirit of Varanasi. Your kind words for Mr. Ram and Ms. Sakshi have been shared with them and the team. They are grateful for your recognition and truly motivated by your appreciation. We look forward to the pleasure of welcoming you back to HHI Varanasi for another memorable experience. Warm regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    3.0

    Average Stay

    hemant k.family

    property is centrally located. average amenities. Front office staff is arrogant and full of attitude. gives a feeling as if you are a undesired guest.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room

    HHI Varanasi

    Dear Mr.Kumar , Greetings from HHI Varanasi! Thank you for taking the time to share your valuable feedback. We are glad to know that you found our location convenient. However, we sincerely regret that your interaction with our front office team did not leave a positive impression. Please accept our sincere apologies for the inconvenience caused. This is certainly not the level of service we aim to deliver. Your feedback has been shared with the concerned team for immediate attention and necessary training to ensure such experiences are not repeated. We truly value your comments and hope you will allow us another opportunity to serve you better on your next visit to Varanasi. Warm regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    2.0

    Poor Stay

    sujit s.solo

    Rooms are not properly maintained, old and nobody listens about the problem rather all of them on advising mode

    Travel Month: Sep 2025

    Room: Executive Room

    HHI Varanasi

    Dear Mr.Saha , Greetings from HHI Varanasi! Thank you for sharing your feedback. We sincerely regret that your recent experience did not meet expectations. Please accept our apologies for the inconvenience caused due to the maintenance concerns and the response you received from our team. Your comments have been shared with the concerned departments for immediate attention and corrective action. We truly value your observations as they help us improve our services and facilities. We hope you will give us another opportunity to serve you better during your next visit to Varanasi. Warm regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    1.0

    Terrible Stay

    biswanath c.couple

    very bad experience, most of the rooms are water licking & ship age problems. AC and TV s are not working condition. but food is good. BMT should take the matter/ issues seriously.

    Travel Month: Sep 2025 (6-Night Stay)

    Room: Executive Room

    HHI Varanasi has replied on Sat Oct 04 14:34:21 IST 2025

    Dear Guest, Greetings from HHI Varanasi! We sincerely regret to learn about the inconvenience you faced during your stay. Please accept our apologies for the issues you encountered with the room condition and facilities. Your feedback has been shared with our concerned team, and we are taking corrective measures to ensure such lapses do not occur again. We are, however, glad to know that you appreciated the food, and we will surely share your kind words with our culinary team. We truly value your feedback, as it helps us improve our services. We hope you will give us another opportunity to serve you better in the future. Warm regards, Satish Mishra Front Office Manager The HHI Varanasi

    4.0

    Good Stay

    vilas h.solo

    Stay at HHI- Varansi was good one with good neat clean rooms and above average service. Food quality is above average. Property is strategically located but needs some renovation esp. at the bath area and fittings. Don't mind visiting again.

    Travel Month: Sep 2025

    Room: Executive Room

    HHI Varanasi

    Dear Mr.Vilas, Greetings from HHI Varanasi! Thank you for sharing your valuable feedback about your recent stay with us. We’re delighted to know you found our rooms clean, service above average, and food quality satisfying. It’s wonderful to hear that our location added to your convenience. We’ve also noted your suggestion regarding bathroom fittings and renovation. Please be assured that we are already reviewing upgrades to enhance guest comfort. We truly appreciate your time in writing to us and look forward to welcoming you back on your next visit to Varanasi. Warm regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    3.0

    Average Stay

    krishna g.

    Food

    Travel Month: Sep 2025

    Room: Executive Room

    HHI Varanasi

    Dear Mr.Gaur , Greetings from HHI Varanasi! Thank you for taking the time to share your experience with us. We’re pleased to know you enjoyed our clean rooms, attentive service, and convenient location. We’ve also noted your rating of 3 for our food and your suggestion about bathroom renovations. Your feedback is invaluable, and we will certainly review it with our culinary and maintenance teams to enhance the overall experience. We truly appreciate your input and look forward to welcoming you again on your next visit to Varanasi. Warm regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    1.0

    Terrible Stay

    saurabh v.

    The property was not maintained at all. Doors were not closing properly Shower was broken.

    Travel Month: Sep 2025

    Room: Executive Room

    HHI Varanasi

    Dear Mr.Vidhyarthi , Greetings from HHI Varanasi. I am truly sorry to read about the issues you encountered during your stay, especially with the door and shower. This is not the level of upkeep we stand for, and I completely understand how disappointing it must have been. Your feedback has already been shared with our engineering and housekeeping teams, and the necessary repairs are being prioritized to ensure no other guest faces a similar inconvenience. We value your trust and would be grateful for another chance to provide you with the comfortable, well-maintained experience that HHI Varanasi is known for. Warm regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    1.0

    WASTE OF MONEY

    sanjay s.family

    HHI Varanasi washroom has no exhaust or ventilation, unsafe for elderly, very unhygienic and not worthy of a 4-star rating.

    Travel Month: Sep 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos

    HHI Varanasi has replied on Wed Sep 10 15:14:49 IST 2025

    Dear Guest, We sincerely apologize for the inconvenience you faced regarding the bathroom cleanliness. This is certainly not the standard we maintain at our hotel. I have already shared your concern with our housekeeping team to ensure immediate corrective action, and strict monitoring has been instructed. Your comfort and satisfaction are our top priorities, and we assure you that such an issue will not be repeated. Thank you for bringing this to our attention. Warm regards, Satish Mishra Front Office Manager

    3.0

    Average Stay

    kirti g.

    Bathroom was very dirty

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room

    HHI Varanasi has replied on Wed Sep 10 15:15:44 IST 2025

    Dear Guest, We sincerely regret the inconvenience caused due to bathroom cleanliness. Your feedback has been shared with the housekeeping team for immediate corrective action. We assure you of a much better experience during your future visits. Warm regards, Satish Mishra Front Office Manager

    1.0

    Terrible Stay

    nidhi s.

    Very worst

    Travel Month: Sep 2025

    Room: Executive Room

    HHI Varanasi has replied on Mon Sep 08 09:50:51 IST 2025

    Dear Ms.Singh , Greetings from HHI Varanasi! We are truly sorry to hear about your disappointment and regret that we could not meet your expectations. Kindly allow us the chance to understand your concern better so we can take immediate corrective action. Your feedback is very important to us, and we assure you of our best attention always. Warm regards, Satish Mishra Front Office Manager Hotel Hindusthan International, Varanasi

    1.0

    Terrible Stay

    kaushal g.solo

    Property facilities is too bad after changes 2 room I got my final stay room

    Travel Month: Aug 2025

    Room: Executive Room

    HHI Varanasi has replied on Thu Aug 21 16:01:09 IST 2025

    Dear Guest , Greetings for the day !! Thank you for sharing your feedback with us. We sincerely regret the inconvenience you faced while changing rooms during your stay. This is certainly not the experience we intend to provide to our valued guests. Please be assured that we are already reviewing the matter with our team to ensure that such situations do not recur in the future. Your comfort and satisfaction are our top priorities, and we will take immediate corrective actions to improve our facilities and services. We truly value your patronage and hope to have the opportunity to serve you better on your next visit. Warm Regards, Satish Mishra Front Office Manager

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