HHI Varanasi boasts a prime location, close to the ghats and major attractions, making it convenient for tourists. The breakfast spread is noted as good, and many guests compliment the courteous staff. However, consistent feedback highlights the need for urgent renovations, as the property is old with maintenance issues. Complaints about poor room hygiene and service delays have been common, along with dissatisfaction regarding food prices. Overall, it offers decent amenities for a stay, albeit with significant room for improvement.