The property offers a central location with easy access to famous temples and ghats, making it convenient for visitors exploring Varanasi. Guests appreciate the polite and cooperative staff, along with a good selection of food, especially at the in-house restaurant. However, concerns arise regarding room cleanliness, small sizes, and inconsistent service, including long waits for room service. While the ambiance is generally well-received, some reviews highlight the need for better maintenance and hygiene standards.