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Review Of Heritage Inn Villa

Name: Heritage Inn Villa
Address: H. No. 118, Plot 102, Village Dahivali,Taluka Maval, ,Lonavala, Maharashtra 410401, Lonavala, 410401, IN
Rating: 3.4

Aai ekvira area, Lonavala | 9.8 km from city centre

User Rating & Reviews

everyone
group
couple

3.4

Good

16 Ratings, 9 Reviews

excellent

31%

very good

25%

average

13%

poor

19%

bad

13%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location4.4
Cleanliness3.7
Value For Money3.2
Facilities3.9
Checkin Experience4.0
Wifi2.0

Sort by:

Positive first

1.0

Terrible Stay

gopal d.

Hi, number which provided by mmt are not reachable. One number i called but he told that he left the hotel long back. They didn't allow a room as the hotel is under renovation. I tried calling mmt for refund and the executive told me that i will receive mail with refund details. Kindly refund my money. Thank you. Gopal

Travel Month: Mar 2023

1.0

Terrible Stay

jay p.

. When we reached no-one welcome us in villa and 1guy just handover the keys that's all. No courtesy nothing. Even room was not upto the mark what we paid for. Really terrible experience in this villa. We check out and book another hotel due to this. Please don't suggest this type of villa for staying.

Travel Month: Nov 2022

5.0

Superb and peaceful

abhishek g.couple

The stay was very peaceful as it is far from city noises and everything else. People who love night breezes with peace should surely visit here.

Travel Month: Nov 2022

2.0

Poor Stay

ravi y.

To be honest, the room which was provided was not worth i didn't feel it was even half the worth. The location was also far away from the centre.

Travel Month: Jul 2022

Heritage Inn Villa has replied on Wed Aug 24 12:23:07 IST 2022

Dear guest, greetings from heritage inn villa, we really appreciate the time spared by you to log your feedback and give us a chance to better our performance. We have already made an important note of the issues highlighted by you and an action plan to avoid such instances in the future. Please accept our apologies for the inconvenience caused, we look forward to welcoming you back to our hotel. With warm regards, heritage inn villa & team.

4.0

Cottages and room maintenance

amala k.

The surroundings are calm and peaceful. It's a village area. Full of greenary. This made our stay a bit cool. And the food was excellent. The host on the site was good behaviour and provided the food and necessities timely.

Travel Month: Aug 2022

Heritage Inn Villa has replied on Fri Aug 12 18:30:47 IST 2022

Dear guest, heritage inn villa, thank you for taking the time to share such wonderful feedback and for choosing our hotel as your accommodation choice. We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us. Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time they stay with us. Thank you once again for the appreciative note and we look forward to welcoming you back soon. With warm regards, heritage inn villa & team.

5.0

Great experience

majid m.

The view in front of the cottages is really beautiful and it provides really great experience connecting you to nature.

Travel Month: Jul 2022

Heritage Inn Villa has replied on Wed Aug 24 12:28:25 IST 2022

Dear guest, greeting from heritage inn villa, thank you for choosing to stay at our hotel and we thank you for sharing your generous review. We are very happy to note that you enjoyed the serene ambiance at the hotel. Your generous praise is highly appreciated and very rewarding for the team which is dedicated and committed to excellence. We look forward to welcoming you back soon. With warm regards, heritage inn villa & team.

5.0

Excellent Stay

shabnam c.

It was difficult to find but once we were there it was worth it. The location was very peaceful and the caretaker was kind. If you're looking for something peaceful and budget friendly this is the place for you. The villa is surrounded by the mountains and has an amazing view. Everything is amazing just the online food apps do not deliver here.

Travel Month: May 2022

Heritage Inn Villa has replied on Tue May 17 17:53:25 IST 2022

Dear guest, greetings from heritage inn villa, thank you for an awesome review! it makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience. We look forward to welcoming you back soon. Warm regards, heritage inn villa & team.

5.0

Overall average stay

raj k.

Cottages are average, if your a couple go for their other rooms, the cottages washroom are very old and broken, leakages in washroom and dirty bedsheets and pillows. Service is good the guy name suneel helped us in every possible way but the service is little show.

Travel Month: May 2022

Heritage Inn Villa has replied on Sat May 14 16:39:44 IST 2022

Dear guest, greetings! thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reached your expectation. We look forward to have the chance to welcoming you again in order to let you good memories. Your satisfaction is very important for us. In the meantime, we wish you our best regards. Thank you.

2.0

Terrible stay

mohit m.

group

House is not at all cleaned, filled with mosquito spider and dogs

Travel Month: Dec 2020

Heritage Inn Villa has replied on Wed Jan 19 12:31:19 IST 2022

Dear guest, greetings from heritage getaways, we have just setup a new management and we are sorry that we were unable to deliver you some basic facilities and we make sure that during your next visit all the facilities are available we would love to have you again at our hotel. With warm regards, heritage getaways and team.