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You are booking hotel for more than 30 days

Review Of Heaven Hills0123401234

Mall Road Dalhousie, Dalhousie | 10 minutes walk to Dalhousie Bus Station

    User Rating & Reviews

    • everyone
    • couple
    • business
    • family
    4.1
    Very Good

    57 Ratings, 28 Reviews

    excellent
    47%
    very good
    28%
    average
    12%
    poor
    11%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 3
    • 3
    • 1
    • 5
    • 5
    • 5
    • 5
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness4.5
    • Food4.3
    • Value For Money4.1
    • Facilities4.0
    • Child Friendliness4.3
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    Reviews Summary

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    This property boasts a stunning view, clean rooms, and good food that many guests rave about. The staff are polite, friendly, and helpful, ensuring a pleasant stay. Early check-in is a plus, and the location offers a peaceful escape while still being accessible. Some guests noted that the cleanliness could be improved, but the overall experience is generally positive. Enjoy cozy rooms with balconies perfect for soaking in the views!

    Sort by:

    Positive first
    4.0

    Good Stay

    neha j.family with 3 kids

    the hotel is located close to Mall road at a walking distance and the property is pretty good. The staff and the room service is friendly and helpful. we had a nice mountain view from the veranda. a small distraction is that it is located in an isolated place covered with trees and forest which makes it accessible to all the insects and the flies. but it is also good for nature lovers

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    1.0

    Terrible Stay

    sanjeev s.couple

    very worst experience,staff was so irresponsible, hotel experience very bad, Hotel under-construction...all mood spoiler

    Travel Month: Apr 2025

    Room: Deluxe Room

    • user photos
    5.0

    Satisfied stay

    gurpreet s.family with 2 kids

    Nice view, very clean rooms, good food, clean bathrooms, polite staff, away from hustle and bustle..

    Travel Month: Apr 2025

    Room: Super Deluxe Room Side Balcony|Super Deluxe Room without balcony

    • user photos
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    • user photos
    3.0

    Average Stay

    priyasmita r.couple

    Location was okay. Food too was okay. Amenities could be better. Services were good. Expected the hotel to be cleaner.

    Travel Month: Mar 2025

    Room: Super Deluxe Room without balcony

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    bhanu p.

    the booking is always available. the hotel is average but staff is very 👍.

    Travel Month: Jan 2025

    Room: Deluxe Room

    5.0

    pleasent experience

    smita d.family with 1 kid

    very pleasant stay... Marvelous view from balcony u can spend ur entire day in balcony..staff r friendly and very helpful..food is also good..Lil far from the mall road.. The manager is always ready for help..

    Travel Month: Oct 2024

    Room: Super Deluxe Room without balcony

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    • user photos
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    5.0

    5 star rating

    ravi.family

    Good location good hotel facilities good/polite staff behaviour good food. Bole tou sab kuch baht achcha.

    Travel Month: Sep 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    Heaven Hills has replied on Mon Sep 23 13:47:12 IST 2024

    Your positive feedback is much appreciated. Thanks for the review! We hope to serve you again in the future. Thank you very much for sharing your review.

    4.0

    Good Stay

    dr g.

    Rooms are good with direct view of mountains staff is good, helpful bathrooms are good and clean, hot water not coming continuously. Room cleanliness is good, overall good experience

    Travel Month: May 2024

    Room: Super Deluxe Room without balcony

    Heaven Hills has replied on Mon Sep 23 13:47:44 IST 2024

    Your positive feedback is much appreciated. Thanks for the review! We hope to serve you again in the future. Thank you very much for sharing your review.

    2.0

    Rude staff and poor service

    shubham g.loyalty-iconcouple

    Stay at this hotel was very unpleasant. Starting from smelly toilet and dust filled carpets( see video) to very poor service and no power backup everything seems to be unpleasant. Not at all a value for money stay.

    Travel Month: Apr 2024

    Room: Super Deluxe Room with balcony

    • user photos
    5.0

    Excellent Stay

    shailesh p.loyalty-icon

    Hotel location room view is very beautiful, also staff is good

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Family Suite

    Heaven Hills has replied on Mon Sep 23 13:48:14 IST 2024

    Your positive feedback is much appreciated. Thanks for the review! We hope to serve you again in the future. Thank you very much for sharing your review.

    4.0

    Good but could improve

    utkarsh c.couple

    They allowed us early check-in at 7 am without any extra charge. Great cooperating people, the food was good too. Only thing they can improve is the cleanliness of the rooms. My linen ans the room could have been nicer considering the price. Second, the location wasn't the best for me.

    Travel Month: Jan 2024

    Room: Super Deluxe Room without balcony

    Heaven Hills has replied on Fri Mar 08 19:44:06 IST 2024

    Thank you for the review. We are delighted that you were satisfied by our services. Hope to see you soon

    4.0

    Good Stay

    harshit j.

    Excellent room that's all you need in winters

    Travel Month: Dec 2023

    Room: Super Deluxe Room without balcony

    4.0

    Stay at dalhousie

    debashis m.family

    1. The location of this hotel: excellent. 2. As a super deluxe room facility: good. 3. Service: excellent.

    Travel Month: Oct 2023

    Room: Super Deluxe Room without balcony

    Heaven Hills has replied on Sat Oct 28 09:12:21 IST 2023

    Thank you for the review. We are delighted that you were satisfied by our services. Hope to see you soon

    5.0

    Excellent stay

    bhurji r.loyalty-iconfamily

    Location of the hotel is very good. Excellent valley view from hotel balcony. Rooms are well maintained. Food quality is excellent

    Travel Month: Aug 2023

    Room: Super Deluxe Room without balcony

    Heaven Hills has replied on Sat Oct 28 09:13:05 IST 2023

    Thank you for the review. We are delighted that you were satisfied by our services. Hope to see you soon

    5.0

    Excellent Stay

    charanjeet.

    Cleaned and very nice rooms in this price, food quality also good, easy to reach

    Travel Month: Aug 2023

    Room: Super Deluxe Room without balcony

    • user photos

    Heaven Hills has replied on Sun Aug 20 10:16:56 IST 2023

    Thank you for the review. We are delighted that you were satisfied by our services. Hope to see you soon

    3.0

    Average Stay

    abhishek h.

    First impression was good but 2nd day they not done proper cleaning, location is beautiful but on very top of hill. There is no garden play instrument for children. Food is good so overall average stay and enjoyable.

    Travel Month: May 2023

    Room: Super Deluxe Room without balcony

    4.0

    Good Stay

    jayraj p.family

    Hotel is located close to mall road with good food and view. It is newly renovated hotel. Rooms are clean and decent in size and staff service was good.

    Travel Month: May 2023

    Room: Super Deluxe Room without balcony

    5.0

    Service

    rohil s.business

    Overall service was good, Pleasant & helpful staff, Food quality is good, hotel is at very good location & awesome view.

    Travel Month: Apr 2023

    Room: Super Deluxe Room without balcony

    • user photos
    • user photos

    Heaven Hills has replied on Sun May 07 19:58:58 IST 2023

    Thank you for the review. We are delighted that you were satisfied by our services. Hope to see you soon

    5.0

    Excellent Stay

    yuvraj s.

    We were very great-full to visit your hotel and stayed a night there. Service was outstanding.

    Travel Month: Mar 2023

    Room: Super Deluxe Room without balcony

    Heaven Hills has replied on Wed Apr 05 15:26:34 IST 2023

    Thank you for the review. We are delighted that you were satisfied by our services. Hope to see you soon

    5.0

    Excellent Stay

    yogeshwar s.

    It was wonderful experience. Washroom was neat and clean. View was too good and near to market and specially parking was available.

    Travel Month: Mar 2023

    Room: Super Deluxe Room without balcony

    • user photos

    Heaven Hills has replied on Wed Apr 05 15:27:11 IST 2023

    Thank you for the review. We are delighted that you were satisfied by our services. Hope to see you soon

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