Review Of Havelock Exotic Beach Resort

Havelock Exotic Beach Resort has replied on Wed Mar 29 07:10:17 IST 2023

Dear mr. Dibyendu, thank you for your review and for choosing to stay with us. We're glad to hear that you had a positive experience with our staff and found the food charges to be reasonable compared to other options. We appreciate your feedback regarding the morning breakfast variety, and we will definitely take that into consideration as we continue to enhance our offerings. Our goal is to provide a memorable and comfortable stay for all of our guests, and we hope to have the opportunity to welcome you back in the future. Regards hebr team

Havelock Exotic Beach Resort has replied on Wed Mar 08 09:05:32 IST 2023

Dear guest, thank you for sharing your feedback regarding your past stay at the property. We apologize that your experience did not meet your expectations. However, we would like to clarify that the property is not under construction now and we have enhanced our facilities and amenities for our guests. We understand that this may have caused some inconvenience during your stay, but we assure you that we are doing everything possible to minimize any disruption to our guests. As for the price, we would like to mention that our rates are competitive for a resort with a private beach area and reflect the quality of service and amenities we offer. We understand that you may have different expectations, and we respect your opinion. Finally, we appreciate that you have attached photos of a nearby property, but we would like to remind you that every property is unique and has its own features and advantages. We hope that you will consider giving us another chance to exceed your expectations in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back soon. Best regards, hebr

Havelock Exotic Beach Resort has replied on Fri Mar 03 08:07:21 IST 2023

Dear guest, we are sorry to hear that you had a negative experience during your stay at our property. We strive to provide exceptional service and accommodations to all of our guests, and we apologize for any inconvenience caused by the issues you faced. However, we would like to clarify that we take our responsibility to ensure that our guests have a comfortable and pleasant stay very seriously. We have a dedicated team that is available 24/7 to assist guests with any issues that may arise during their stay, including problems with electricity, water, and air conditioning. We kindly request you to reach out to our customer support team with your booking details, so that we can investigate the matter and take necessary action to address any issues that you may have faced. We value your feedback and will use it to improve our service for future guests. Thank you for choosing to stay with us and we hope to have the opportunity to make it up to you in the future.

Havelock Exotic Beach Resort has replied on Fri Mar 03 08:10:06 IST 2023

Dear guest, we are sorry to hear that you had a negative experience during your stay at our property. We take all guest feedback seriously and we are sorry to hear that you were not satisfied with our service. However, we would like to address the fact that this is the second negative review you have left about our property. We understand that you may have faced some issues during your stay, and we apologize for any inconvenience caused. However, we do not condone harassment or the posting of multiple negative reviews without valid reason. We would like to request that you contact our customer support team directly to address any outstanding issues and to discuss your experience in further detail. This will allow us to investigate the matter and take necessary action to ensure that future guests do not face similar issues. We value all guest feedback and take it seriously, but we also ask that our guests act in a respectful manner. We hope that we can resolve any issues and improve your experience in the future. Thank you for choosing our property for your stay and we look forward to hearing from you.

Havelock Exotic Beach Resort has replied on Fri Mar 03 08:16:05 IST 2023

Dear guest, thank you for taking the time to share your feedback about your recent stay at our property. We are sorry to hear that you were disappointed with your experience. We would like to clarify that we had been undergoing construction to improve our facilities and enhance the overall guest experience. However, we are pleased to inform you that the construction of our pool area has now been completed. We would also like to assure you that we take great pride in maintaining our property and ensuring that it is always clean and comfortable for our guests. We apologize if you did not find the outdoor area to your satisfaction and we will take your comments into consideration as we continue to improve our property. We value your feedback and hope that you will consider visiting us again in the future to experience the improvements we have made. We are confident that you will have a more enjoyable stay and we look forward to welcoming you back soon. Thank you for choosing our property for your stay. Best regards, havelock exotic beach resort

Havelock Exotic Beach Resort has replied on Sat Jan 14 08:33:15 IST 2023

Dear saran-ya g our resort has a very simple and calm ambience liked by many people, and thanks for identifying that we have private beach access. Of course there is no bar, but we will introduce it soon. We had all the equipment to org-anise a beach party that day and opinions were taken from all the inhouse guests including you and everyone needed their mean time with their family alone, so we avoided loud sounds and played beach side soft music where every guest has enjoyed moonlight with their own family. Regarding breakfast, we always have many food items for the buffet and are served at our restaurant. Even for kids we offer noodles on order but complimentary. Your statement on food is unacceptable by the property and still we will try to improve the quality of food. We will be in touch with you soon regarding the improvements made and we expect you and your family to visit us again. Thanks for appreciating our cleanliness! regards hebr

Havelock Exotic Beach Resort has replied on Sun Oct 30 06:21:37 IST 2022

Dear Mr.Ahathir Manimaran,Greetings from Havelock Exotic Beach Resort (HEBR) -A beach resort in Swaraj Dweep (Havelock)Thank you for taking time to share your feedback. We are extremely delighted to receive your review.It is very kind of you to recognise and appreciate our hospitality, food and facilities.Havelock Exotic Beach Resort looks forward to welcoming you back to provide amazing experiences.Stay Healthy,HEBR Management