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Dholi Pyau, Mathura | 4.1 km drive to Sri Krishna Janmabhoomi
75 Ratings, 34 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the cleanliness and comfort of the rooms at this property, along with the friendly and helpful staff. Many have highlighted the supportive owner, Ram Bhaiya, who provides great travel guidance for Mathura and Vrindavan. The location is convenient, just a short distance from Mathura Junction, and the property also offers good food and home-like services.
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Excellent Stay
Excellent service and hotel staff is very greatest. I Love to stay.
Room: SUPERIOR ROOM
GURUVAYUR DHAM
Thank you so much for your wonderful feedback! 🌟 We’re delighted to know that you enjoyed your stay and appreciated our service and staff. Your kind words truly motivate our team to keep delivering the best hospitality experience. We look forward to welcoming you again soon for another amazing stay! 💐
Terrible experience
very bad experience , service was not good, unhygienic place, unhygienic location, very poor cooperation
Room: Delux room
GURUVAYUR DHAM
Sir apko mene early checking 4 am approx with out extra charge deke glti kr di .. Sath hi apki jo help ki wo bhi syd mene glt ki …. Room booking Delux hone k wabjood mene apko superior Room diya. Thankyou sir. Radhay Radhay
Poor Stay
Pathetic home service. Door lock not working. Even water is not delivered after ordering. Food is average. Location is very dirty, but rooms are good. Room pathway staircase is very congested.
Room: SUPERIOR ROOM
GURUVAYUR DHAM has replied on Thu Oct 30 23:49:57 IST 2025
Thank you for sharing your feedback. We’re glad to know you liked our rooms. However, we’re sorry to hear about the issues you faced with the door lock, water service, and cleanliness. Your suggestions are valuable, and we’ll work on improving our services to provide a better experience on your next visit.
Good Locatio
Good Location - 2 mins from Mathura Junction, but entry is congested, small width staircase you have to go up and bathroom was very small but overall good experience, staff was polite and helpful
Room: Delux room
GURUVAYUR DHAM has replied on Sat Oct 18 15:12:56 IST 2025
"Thank you for sharing your valuable feedback. We're glad to know that you liked the location and the behavior of our staff. Regarding the entry and bathroom, we take your comments seriously and will work towards improving them. We’ll try to provide you with an even better experience on your next visit. Hope to see you again soon!"
Excellent Stay
rooms were very clean. staffs were really friendly and guided us as to how to visit around the city.
Room: Delux room
GURUVAYUR DHAM has replied on Sat Oct 18 15:13:17 IST 2025
"Thank you so much for your kind words! We're delighted to know you found the rooms clean and our staff helpful and friendly. It was our pleasure to assist you during your visit. We hope to welcome you again soon!"
Excellent Stay
The overall experience was good, The staff was supportive. they allowed us to check in before and the hygiene was also properly maintained.
Room: Delux room
GURUVAYUR DHAM has replied on Wed Sep 24 20:13:31 IST 2025
Thank you for your wonderful review! We're so glad to hear that you had a good experience with us. It's great to know that our staff was supportive and that you appreciated the option to check in early. We also take great pride in our hygiene standards, so your feedback means a lot to us. We look forward to welcoming you back again soon! Radhay Radhay..
Terrible Stay
The hotel's location was very poor although the food was good but the room size is very small and the air circulation is zero too much humidity and after so many reminders my room service was not fulfilled. Not recommended for family stay and will not choose this hotel next time.
Room: SUPERIOR ROOM
GURUVAYUR DHAM has replied on Mon Sep 22 22:04:17 IST 2025
Ma'am, honestly, I didn't want to reply, but you mentioned the hotel's location. The hotel is in the main market, where you have access to transportation and food 24 hours a day. The room size was 12x12. The hotel wasn't humid; the weather itself was. As for room service, our staff came to you as soon as you called. You had an issue with the AC, and the staff set the temperature for you. But you might know that an AC takes some time to cool a room; it doesn't start cooling the moment it's switched on. The compressor takes 3 minutes to start. I even called you after you checked out. If our behavior still wasn't up to your liking, I am sorry for that. But my staff and I gave our 100%.
Memorable trip of Mathura-Vrindavan
Hotel Guruvayur Dham in Mathura is the best place to stay as Family specially. Hotel owner Ram Bhaiya is a Gentleman and a very humble person. You will find each and every solution and guidance for your Mathura Vrindavan Trip. There is a dedicated Travel desk at hotel and you will find best and economic deals on your tour package and site seeing of Mathura, Vrindavan and surroundings.Hotel staff is very humble and gives home like services like early morning tea to late night Milk for children and many more. Once you start your day hotel owner Ram Bhaiya will properly guide you about whereabouts of the day plan, also if you had hired any Cab from here you will feel that one of your family member is taking you for the sightseeing and also taking care of you and your belongings during journey. I really want to appreciate Hotel Owner Mr.Ram Meena (Ram Bhaiya) our cab driver Mr.Ajit Choudhary (Ajit Bhaiya) and to each and every staff of Hotel. I will definitely gives you guys a 5 star ratings and above, May God bless you all...Raadhe Raadhe..
Room: Delux room
GURUVAYUR DHAM has replied on Fri Sep 05 09:00:53 IST 2025
Sir, I am very happy that your trip was so good. Your behavior was even better. I will always remember you.
Excellent Stay
Awesome Rooms, comfortable stay and best customer service.
Room: SUPERIOR ROOM
GURUVAYUR DHAM has replied on Mon Sep 01 20:50:41 IST 2025
Thankyou sir...
Not loo Not good
Room are different from the photo shown in app . no TV provided, no Bathroom Towels, no window, room walls are dirty, room is small, not worth of 1500 per night.
Room: Delux room
GURUVAYUR DHAM has replied on Sat Sep 06 22:52:45 IST 2025
Sir, this room was given to you by mistake because at that time there was a lot of crowd due to Janmashtami festival and we did not have any room available. You were definitely given any deluxe room but I have converted it and completed it.
Average Stay
Stay was good but no lift was there as property belongs 2 floor with big steps size so it's not good for
Room: Delux room
GURUVAYUR DHAM has replied on Sun Sep 21 14:29:16 IST 2025
Thank you for sharing your feedback with us. We truly value your input and will work on improving our services to make your next stay more comfortable and memorable. We hope to welcome you again and provide you with an even better experience."
Excellent Stay
nice place to stay. service was good . loved it
Room: Delux room
GURUVAYUR DHAM
Hi Aditi, thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with us. Looking forward to serving you again!
Great Stay
It is great Hotel....The Amenities are nice Food is great and the best part is Staff is good and Friendly 🙂 Helpful.
Room: TWINBED ROOM
GURUVAYUR DHAM
Thank you for your wonderful review! 🌟 We’re so glad you enjoyed your stay. Your feedback means a lot to us and encourages our team to keep providing excellent service. We look forward to welcoming you back soon!"
Terrible Stay
terrible, no management, poor facility, not recommended, food was also not good
Room: Delux room
GURUVAYUR DHAM has replied on Wed Jul 02 12:02:35 IST 2025
Sir, what did you find lacking in the management and what facilities did you not get? Talking about the food, you were provided with the food as you described. If you found any deficiency in the food, you could have complained and I would have provided you with another food, but instead of complaining, you have written this in the review.
Good Stay
pleasant in staying in hotel, clean ,we visited during Holi that time food service were closed, rest all amenities good.
Room: Delux room
GURUVAYUR DHAM has replied on Wed Apr 02 01:01:39 IST 2025
Thankyou sir...
Grea
Great place. Friendly staff. Quality room. Overall perfect for staying while you are out with your group.
Room: Delux room
GURUVAYUR DHAM
Thank you for the glowing 5-star review! 🌟 We’re delighted to hear you had a memorable stay. Your kind words motivate us to continue offering the best hospitality. We can’t wait to host you again!
Polite, helpful staff
Addressed concerns and issues related to stay effectively. Well connected location. I found ghe interiors to be clean and allotted room to be spacious enough for a family trip. Thanks
Room: Delux room
GURUVAYUR DHAM has replied on Thu Jan 16 15:40:12 IST 2025
Thankyou sir Radhay Radhay
Excellent Stay
The stay was excellent and the owner of the premises was also good and cooperative. He made everything available whichever we wanted. Hoping to stay again when i will visit next time in mathura
Room: Delux room
GURUVAYUR DHAM has replied on Tue Jan 07 19:19:34 IST 2025
THANKYOU SIR . RADHAY RADHAY
Excellent Stay
It has been a great stay. Good cleanliness, hot water available, manager is cooperative. Overall excellent experience.
Room: TRIPLE PERSON ROOM
GURUVAYUR DHAM has replied on Tue Jan 07 19:20:18 IST 2025
THANKYOU SIR. RADHAY RADHAY
Good Stay
Hotel was near market area, all restaurants were easily accessible and staff was really helpful
Room: Delux room
GURUVAYUR DHAM has replied on Sat Dec 21 23:44:17 IST 2024
Thankyou sir. Radhay Radhay
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