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Homestay featuring a caretaker, secure parking & free Wi-Fi

Review Of Hotel Maharana Palace

Shanti Nagar, Mathura | 2 km drive to Sri Krishna Janmabhoomi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    105 Ratings, 52 Reviews

    excellent
    34%
    very good
    21%
    average
    21%
    poor
    10%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 4
    • 3
    • 5
    • 5
    • 3
    • 2
    • 5
    • 1

    Rating Categories

    • Location4.1
    • Cleanliness3.4
    • Value For Money3.5
    • Facilities3.8
    • Checkin Experience4.2
    • Information Accuracy3.7
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    Review Summary

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    Guests appreciate the property for its good location, making it easy to access nearby attractions and transport. Many highlighted the friendly and helpful staff, especially Mr. Pradeep Singh, who provided great assistance. However, cleanliness issues have been frequently mentioned, with complaints about dirty rooms and inadequate room service. Overall, the service is considered average, but the location remains a strong point.

    Sort by:

    Positive first
    1.0

    घटिया होटल

    rakesh t.business

    i booked this hotel through MMT,, as it is showing mybiz assured So this should be provided GST invoice at the time of check out,, but They didn't provide...poor service

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    4.0

    Good Stay

    rajesh s.family

    very easy and comfortable exp very easy and comfortable experience

    Travel Month: Aug 2025

    Room: Super Deluxe AC Room

    5.0

    Excellent Stay

    amit p.

    Good location, Good stay in hotel and Good service also

    Travel Month: Jun 2025

    Room: Deluxe AC Room

    5.0

    Family trip

    sankalp t.family with 1 kid

    Good Service & Staff behaviour is Good , Room hygiene is Good Service , Value able Property 👍👍👍😀😀😀

    Travel Month: Jun 2025

    Room: Super Deluxe AC Room

    2.0

    poor hygiene

    sahil s.couple

    Very dirty rooms, there was pan on the walls and the floor was so stained and dirty that no one would ever think to stay again and on arrival sheets were dirty there was hairs on the sheet and seems someone used them, overall will never stay again but staff was friendly and they changed sheets and was available on every call

    Travel Month: Mar 2025

    Room: Super Deluxe AC Room

    5.0

    nice stay

    vivek j.loyalty-iconfamily with 1 kid

    Nice facility provided by Pradeep Ji .Room is neat and clean. As well spacious.Location is decent .

    Travel Month: Nov 2024

    Room: Super Deluxe AC Room

    3.0

    Average rating

    amar s.family

    Room service was not up to the mark. The power backup for the toilet was not there. Food is ok. Location is good.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe AC Room

    3.0

    Dirty room

    ishan s.family

    Room were not clean. Service was average. Location was good, traveling was easy from the location.

    Travel Month: Nov 2024

    Room: Super Deluxe AC Room

    3.0

    Vineet

    vineet t.family

    I stayed one night, the tv is not working and the amenities are more average than the others. It's quite good.

    Travel Month: Nov 2024

    Room: Deluxe AC Room

    5.0

    Excellent Stay

    family with 2 kids

    good location good staff behaviour nice hotel food is ovelall good nice stay good 💯💯🙏🙏🙏 radhe radhe

    Travel Month: Oct 2024

    Room: Super Deluxe AC Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    manish g.

    "i had a very pleasant stay at maharana palace, mathura. The bed was extremely comfortable, and i appreciated the convenient location near all the main attractions. The staff was friendly and helpful throughout my stay"

    Travel Month: Aug 2024

    Room: Super Deluxe AC Room

    5.0

    Excellent Stay

    mohammad s.solo

    Hotel location is near by bus stations food quality is good hotel staff behaviour is good and mr pradeep ji nice person he is very helpful l

    Travel Month: Aug 2024

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    lokesh k.

    Tv and socket (for mobile/laptop charging, towal and cusion were very dirty. Also staff behabior was very bad.

    Travel Month: Jul 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    aashish b.

    Suggested well and gave some extra time for check out

    Travel Month: Jun 2024

    Room: Deluxe Room

    Hotel Maharana Palace has replied on Fri Jul 05 12:55:14 IST 2024

    Thank you sir for your kind reply. Hope to serve you soon again. Hare Krishna

    4.0

    Good Stay

    abhijit s.couple

    through mmt by random search.. overall experience is good.....👍..,

    Travel Month: Jun 2024

    Room: Deluxe Room

    Hotel Maharana Palace has replied on Fri Jul 05 12:56:06 IST 2024

    Thank you sir for your valuable feedback. Hare Krishna

    5.0

    Excellent Stay

    dinesh s.couple

    Stayed with my spouse in a big size ac room, location of the hotel was good, 600 mtrs away from new bus station, mr pradeep singh helped me to locate the hotel

    Travel Month: May 2024

    Room: Deluxe Room

    5.0

    Good

    satyam r.couple

    Good service and staff behavior.

    Travel Month: Apr 2024

    Room: Deluxe Room

    4.0

    Review for maharana palace hotel.

    kajol k.group

    Good staff and breakfast was also good. Cleaning was bit compromised.

    Travel Month: Mar 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    raj g.family

    Stay was good, mr pradeep chaudhary assist so well during stay, good food nice rooms and supporting sttaf

    Travel Month: Nov 2023

    Room: Deluxe Room

    4.0

    Good experience

    nikhil m.family

    Overall very gud experience, nice staff behaviour, good food, friendly staff, gud experience to stay

    Travel Month: Nov 2023

    Room: Deluxe Room

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