The front office staff were courteous, but no one accompanied us to the room during check-in or explained the available facilities. The gate staff were good. Breakfast was average; the dosa items, in particular, were not satisfactory, and tables were not cleaned promptly. Some restaurant staff were attentive, but others were not. The quality of tea needs improvement.
The room’s air conditioning had issues, although housekeeping was good. The toothbrush had very hard bristles, and the comb provided was of poor quality. There was no overhead shower and no slippers provided for use inside the rooms.
Finally, while the front office staff were polite, they could be more prompt when checkout readiness is communicated in advance.