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Gounu, Lansdowne | 8.8 km from city centre
80 Ratings, 30 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the beautiful views and calming atmosphere of the property, along with the polite staff and decent food quality. Many found the rooms clean and comfortable, especially those with balconies. However, some common issues reported include unclean bed linens, problems with washroom functionality, and poor road access. The property has potential but lacks consistency in service and amenities.
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Terrible Stay
The rooms are not okay the bedsheet is not good and the washroom is not good because the hands shower is not working and the flesh is also not working and food is not good but staff behaviour okay
Room: Super Deluxe Room With Private Balcony
Flutter Hotels & Resorts has replied on Sat Nov 08 16:22:03 IST 2025
Dear Mr Baldev Pal, We are sorry for the inconvenience you faced during your stay. Your feedback regarding the room, washroom, and food is noted, and we will take immediate steps to improve these areas. We are glad you found the staff behavior satisfactory.
Terrible Stay
The experience was terribke in Flutter hotels Landsdown, 1. Rooms were haveing insects 2. Poorly managed by staff 3. Water problem in bathroom 4. Spice food not at all kids friendly , even ordered food. Limited option in breakfast. 5. Rooms beds are other side if the fan is kn other side. 6. Steep broken downhill road to reach the resort. 7. Not at all for family stay. Mens boozing in open area. 8. TT Table and carom are in conf room which is not cleaned from months. Please book at your own risk. Not recommended at all.
Room: Classic Room With Balcony
Flutter Hotels & Resorts has replied on Thu Sep 18 18:04:56 IST 2025
Dear Mr Guest, We are sorry to hear about your disappointing experience at Flutter Hotels Lansdown. Your feedback highlights areas where we need to improve, including cleanliness, staff management, and facilities. We take these issues seriously and will work on addressing them promptly. Thank you for sharing your concerns.
Excellent Stay
I liked the food very much. The room was also very clean and there was a private balcony in the room which had a mountain view. I enjoyed it a lot
Room: Classic Room With Balcony
Flutter Hotels & Resorts has replied on Wed Sep 03 16:56:32 IST 2025
Dear Mr Guest, Thank you for your lovely feedback. We are so glad you enjoyed the food, clean rooms, and the mountain view from the private balcony. Hope to see you again soon.
Very very very nice resort and very good staffs
This is my memorable day in this hotel, staff is very good, food is very good,rooms our so good, best hotel
Room: Classic Room With Balcony
Flutter Hotels & Resorts has replied on Wed Sep 03 16:55:53 IST 2025
Dear Mr Guest, Thank you for sharing your experience. We are glad to know your stay was memorable and you enjoyed our staff, food, and rooms. Looking forward to welcoming you again.
Flutter Hotels & Resorts
Flutter hotel & Resort is best hotel in lansdowne ,Uttarakhand the food here is so delicious and location is also so amazing...the rooms here is very neat and clean....
Room: Classic Room With Balcony
Flutter Hotels & Resorts has replied on Wed Sep 03 16:55:12 IST 2025
Dear Mr Guest, Thank you for your kind words. We are thrilled you enjoyed the food, location, and cleanliness of our rooms. We hope to welcome you back to Flutter Hotel & Resort soon.
Good Stay
The rooms were good and the location of the hotel was amazing staff is polite in nature and food was ok value for mony deal
Room: Classic Room With Balcony
Flutter Hotels & Resorts has replied on Sun Apr 20 00:18:35 IST 2025
Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful exp
Average Stay
Path from flutter and vicinity hotels to mainroad is not conducive to walking and driving. Although affordable hotel but lacks amenities and not much comfortable.
Room: 3 Bedded Family Room
Flutter Hotels & Resorts has replied on Thu Sep 18 18:05:22 IST 2025
Dear Mr Ajay Kumar, Thank you for your feedback. We appreciate your comments about our affordability and will take your concerns about the access path and amenities into consideration as we strive to improve. We hope to provide a better experience on your next visit.
Average Stay
Food and stay is nice... experienced lack in room service like washroom fan/ tap / wifi not working make bit disappointed I had a decent stay in Lansdowne and rated the property . The overall experience was fine, but a few issues left me disappointed. WiFi connectivity was poor, the washroom fan wasn’t working, and the room lacked some basic amenities. The food was average, and the playing area was poorly maintained with limited equipment. However, the rest of the stay was comfortable.
Room: Classic Room With Balcony
Flutter Hotels & Resorts has replied on Thu Sep 18 18:05:57 IST 2025
Dear Mr Pushkar Singh, Thank you for sharing your experience. We are glad you found the stay comfortable and enjoyed the food. We apologize for the issues with room service, WiFi, and the playing area, and we are working to improve these aspects. We appreciate your feedback and hope to serve you better next time.
Excellent Stay
Nice place to stay with family. Staffs are well behaved. Good hospitality. Only the entrance and exit point is rough due to kuccha road.
Room: Super Deluxe Room with Balcony Garden View
Flutter Hotels & Resorts has replied on Tue Aug 20 16:40:34 IST 2024
Dear Mr. , The entire team joins me in thanking you for staying us and for making us your preferred choice . We appreciate you taking out your valuable time to share this wonderful feedback We look forward to your next visit and the joy of serving you.
Not at all good experience.
I booked this hotel but there was no electricity supply. When i applied for cancellation, the hotel rejected to give us refund. A ticket is still open from my side on mm t regarding refund. Road connectivity is very poor. New drivers need to be very careful as there was pin turn without concrete road.
Room: Classic Room With Balcony
Flutter Hotels & Resorts has replied on Sat Jul 13 15:39:38 IST 2024
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better
Terrible Stay
Everything was bad here. Rude staff. Small rooms. Not clean at all. Bad management. Will not recommend it at all.
Room: Standard Room
Flutter Hotels & Resorts has replied on Sat Jul 13 15:41:10 IST 2024
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better
Poor Stay
2. 2
Room: Classic Room With Balcony
Flutter Hotels & Resorts has replied on Sat Jul 13 15:41:58 IST 2024
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better
Good Stay
Rooms are ok, staff is very supportive, if you like calm, peace then sit in balcony and feel the nature.
Room: Super Deluxe Room with Balcony Valley View
Flutter Hotels & Resorts has replied on Sat Jul 13 15:43:03 IST 2024
Dear Guest, Thank you for your warm words of appreciation. Our Team would be delighted to know that you had a comfortable stay with us. We look forward to having you stay with us again. Warm Regards,
Not a recommended
Room is very small. Washroom was not functioning properly. Not up to the mark. View was fine though.
Room: Classic Room With Balcony
Flutter Hotels & Resorts has replied on Sat Jul 13 15:39:08 IST 2024
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better
Average Stay
Food quality is excellent but service part is poor. Even power supply was the biggest issue.
Room: Classic Room With Balcony
Flutter Hotels & Resorts has replied on Sat Jul 13 15:38:21 IST 2024
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better
Good Stay
This place was very comfortable with an awesome balcony view, witnessed sunrise Polite staff, good parking space, pet friendly, overall a good place to stay with family or friends. The only disappointing thing was breakfast, it was just ok ok type.
Room: Classic Room With Balcony
Flutter Hotels & Resorts has replied on Sat Mar 23 16:11:40 IST 2024
Dear Manvendra Singh, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,
Great view, good rooms but compare your room given to the room you booked.
coupleWe went for a weekend vacation. Great view, great atmosphere, great service, good rooms but the road to get there is not good. It is a small off-road hilly trail of about 600-700 mts, so be careful while taking your vehicle. Also please check the room you booked matches to the room you are given. For us we booked a classic room but they were trying to give us a cheaper room saying that it is a classic. On showing doubt and contacting the authorities they changed it immediately. So be careful of that. Otherwise fantastic experience and great value for money.
Room: Classic Room With Balcony
Flutter Hotels & Resorts has replied on Sat Mar 16 17:03:54 IST 2024
Dear Soumyadeep, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,
Terrible Stay
I will give no. 1 for this, its terrible and communication is going on with mm t for same also. First i have booked three deluxe room with valley view and they dont have the rooms for us after a lot of argument they provide the room on different-2 floors. Rooms are very dirty and exhaust fans and flush also not working in washrooms even one exhausted fan caught fire in night. Food options are also very less a in their dinning. Major issue is staff they don't have proper staff for house keeping and kitchen, few people were there who did everything task so services were very poor and eveyboday had to wait for food and other things.
Room: Deluxe Room
Flutter Hotels & Resorts has replied on Fri Oct 20 10:05:21 IST 2023
Dear Prity Sharma, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
Good Stay
Rooms are ok but television and internet issues are coming
Room: Luxury room
Flutter Hotels & Resorts has replied on Tue Jul 11 18:47:44 IST 2023
Dear guest, we are sorry to hear that your recent experience at Flutter Hotels & Resorts did not meet your expectations. We take all guest feedback seriously and we would appreciate it if you could provide us with more specific details about your stay so that we can investigate the matter further. At Flutter Hotels & Resorts, we strive to provide exceptional service and a comfortable stay for all our guests, and we are disappointed to hear that we fell short in your case. We would like to assure you that we will take your feedback seriously and work to improve our services. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a better experience. Sincerely, Flutter Hotels & Resorts
Excellent Stay
Hotel location is very good, ample car parking available…having space for kids play, food served was of good quality
Room: Independent Cottages
Flutter Hotels & Resorts has replied on Mon Jul 10 17:12:46 IST 2023
Dear guest, we are glad to know that you enjoyed your time at our property. We strive to provide the highest level of service, and we encourage feedback from guests so that we can make improvements where necessary. We look forward to serving you again soon
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