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Mukundapur, Kolkata
127 Ratings, 44 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the good location and friendly staff at the property. While many found the rooms clean and equipped with essential amenities, some expressed concerns over issues like small room size and inconsistent hygiene. The breakfast menu was noted as limited, and there were complaints about slow service and check-in challenges at the reception. Overall, the property offers decent value for money in a convenient spot.
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Good Stay
the room was clean n bathroom too..and they dint charge for early checkin.. good property..for stay n for other work..
Room: Deluxe Room
Good Stay
everything is good .... but many times in reception on one will be there ... in my 5 days of stay only one day I saw one staff in reception
Room: Deluxe Room
FabHotel Wild Orchid has replied on Sat Oct 25 16:22:20 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Poor Stay
Room was smelling , dirty bed sheet and dirty blanket and spotted towel very bad experience of mine
Room: Deluxe Room
FabHotel Wild Orchid has replied on Wed Oct 22 11:36:02 IST 2025
We sincerely apologize for the inconvenience you faced during your stay. We regret that the room hygiene, bedsheet, blanket, and towel cleanliness did not meet your expectations. Your feedback has been shared with the concerned team to ensure immediate corrective action is taken and such lapses do not recur.
Terrible Stay
The room size is very small, and the staff are not helpful. My overall experience is very terrible.
Room: Deluxe Room
FabHotel Wild Orchid has replied on Wed Oct 22 11:36:52 IST 2025
We sincerely apologize for the inconvenience you faced during your stay. We regret that the room size and staff assistance did not meet your expectations. Your feedback has been shared with the concerned team to ensure corrective measures are taken and guest experience is improved.
excellent 👍
good experience, location good, fast services. hotel's all better. hotel's room better quality & clean.
Room: Deluxe Room
Average Stay
Rooms are good. In room dining facilities are not upto the mark. Limited options and not always available. Have to rely mainly from outside food. Staffs are courteous and helpful. Location is very good. Overall it was an average stay.
Room: Deluxe Room
FabHotel Wild Orchid has replied on Sat May 31 13:53:00 IST 2025
Thank you for sharing your feedback. We’re glad you found the rooms comfortable and appreciated our staff’s courtesy. We apologize for the limited in-room dining options and any inconvenience caused. Your comments will help us work on improving our services. We hope to provide a better experience on your next stay.
Excellent Stay
Brilliant property with a good location and well trained staff. The food was also good. Overall, a very good experience.
Room: Deluxe Room
FabHotel Wild Orchid has replied on Mon Aug 04 14:18:53 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Great Stay!
The stay was comfortable. The staff was friendly, the room was clean and have all essential amenities. I would definitely stay here again.
Room: Deluxe Room
FabHotel Wild Orchid has replied on Mon Aug 04 14:18:56 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Great Stay
The check-in process was quick, and the staff was friendly, welcoming us with a warm smile. Have a nice stay.
Room: Deluxe Room
FabHotel Wild Orchid has replied on Mon Aug 04 14:19:01 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
"Great value for money! The room was simple but clean, with all the essential amenities. The staff were friendly and went out of their way to make sure I was comfortable. The location was also very convenient, with plenty of restaurants and shops nearby. I’ll definitely stay here again when I visit the city!"⭐️⭐️⭐️⭐️⭐️
Room: Deluxe Room
FabHotel Wild Orchid has replied on Mon Aug 04 14:19:07 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Good Stay
The room was ok. Not too spacy but ok, staffs were friendly, food was superb. Bathroom shower was not ok, even daily soap, shampoo, or towel change was not happening.
Room: Premium Room
FabHotel Wild Orchid has replied on Mon Aug 04 14:19:11 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Terrible Exp
It was a terrible experience. The conduct of the hotel workers was appalling. Poor communication. Since there was no water in the bathroom tap, my friend's 20 menuts locked himself in the lavatory. It was a terrible situation. Rephrase It was a terrible experience. The conduct of the hotel workers was appalling. Poor communication. Since there was no water in the bathroom tap, my friend's 20 menuts locked himself in the bathroom. It was a terrible situation.
Room: Deluxe Room
FabHotel Wild Orchid has replied on Mon Aug 04 14:20:01 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Average Stay
On my first day, i was assigned a smaller room. The bathroom was extremely dirty. There was also a significant mosquito problem. I complained the next day, and they moved me to a different room. However, even though i paid 2000 rupees per day, the room quality was still unsatisfactory. The rooms were dusty and unclean
Room: Premium Room
FabHotel Wild Orchid has replied on Sun Feb 02 17:27:49 IST 2025
Thank you for sharing your experience. We sincerely apologize for the initial inconvenience caused by the smaller room and cleanliness issues, including the mosquito problem. Your concerns about room quality and cleanliness have been noted, and we are committed to improving our standards. We regret that the second room did not meet your expectations, and we appreciate your feedback as it helps us enhance the quality of our services. Your experience is important to us, and we hope to ensure a much better stay for you in the future.
Good Stay
The first impression of this hotel was not so pleasant, the actual receptionist wasn’t present and the electrician attended us who was very impolite. The entrance hallway was dusty and lacks maintenance. A staff working with name uttam here is the best. He does his best to cooperate with us. The good rating is only because of his hard work. Otherwise the overall hotel is just fine if you have to visit rnt hospital which is 5mins walking distance.
Room: Deluxe Room
FabHotel Wild Orchid has replied on Wed Aug 20 16:30:49 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Amazing stay
Friendly housekeeping staffs and hassle free check in and top it off amazing cook as well. Always eager to help
Room: Premium Room
FabHotel Wild Orchid has replied on Thu Dec 26 11:47:40 IST 2024
Thank you for your fantastic feedback! We’re thrilled to hear that our friendly housekeeping staff, hassle-free check-in, and amazing cook made your stay enjoyable. It’s great to know that our team was always eager to help. We truly appreciate your kind words and look forward to welcoming you again soon!
Good Stay
Staff are good room is also good. 5 star
Room: Deluxe Room
FabHotel Wild Orchid has replied on Mon Aug 04 14:19:18 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
nice experience
Gurupada was very kind and generous. Overall good stay experience and nice food and hospitality. Thanks.
Room: Deluxe Room
FabHotel Wild Orchid has replied on Mon Aug 04 14:19:26 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
couplegood. good room. good service. good 😊. stay away happiness. excellent hotel
Room: Deluxe Room
FabHotel Wild Orchid has replied on Mon Aug 04 14:19:29 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Good Stay
The stay was amazing but the staffs could be more efficient. The rooms could be more neat and tidy. Overall i would say it was a pleasant stay. The breakfast was good but could provide more options like parathas or some oatmeal or cereals. If anyone is on a budget trip they should consider this place really value for money. The staff's were extremely polite compared to other cheaper stays.
Room: Deluxe Room
FabHotel Wild Orchid has replied on Wed Aug 20 16:30:53 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Average Stay
businessGood location rooms are very very small acs not working occasionally. Good behaviour of staff. Cleanliness is maintained
Room: Deluxe Room
FabHotel Wild Orchid has replied on Mon Aug 04 14:20:14 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
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