This hotel was a total disaster! we arrived late at night with my wife and baby, only to be told that no rooms were available. After pleading, they finally gave us a room, but it was in terrible condition. There was no room service, just a large bottle of water in an odd bisleri lit-re container. When we asked to hot the food for my baby, they refused because they were too busy. The room was falling apart - broken tap, table, and even the toilet door! my wife got hurt on a protruding nail. The staff showed no concern whatsoever. Don't stay here if you want a pleasant experience!