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Dankuni, Dankuni
66 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has received mixed reviews with many guests appreciating the location near the airport and supportive staff. However, several reviews highlight serious cleanliness issues, including dirty rooms, unpleasant smells, and malfunctioning facilities. Guests also mention problems with bathroom hygiene and room service. While some guests had positive experiences with the staff and food, overall, concerns about maintenance and cleanliness seem prominent.
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Average Stay
Hotel cleaning and maintenance not good. Food quality very poor.
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Tue Nov 04 16:39:07 IST 2025
Thank you for sharing your feedback. We regret to know that the cleanliness, maintenance, and food quality did not meet your expectations. Your concerns have been shared with the hotel team for prompt corrective action to improve guest experience going forward.
very dangerous experience
This was very very bad experience, I naver ever see so dirty hotel in my life , in photo you can see very beautiful . A lot of cockroach, bedbugs and mosquitoes are check in before me .
Room: Family Room
FabHotel Kamala Inn - Dankuni has replied on Tue Sep 16 15:37:10 IST 2025
We sincerely apologize for the unpleasant experience you had during your stay. The concerns regarding cleanliness and presence of insects are completely unacceptable and do not reflect the standards we strive to maintain. Your feedback has been shared with the hotel team to ensure thorough cleaning and preventive measures are taken for future guests. We truly appreciate you bringing this to our attention.
Terrible Stay
very bad experience room not proper clean and bathroom not proper clean . over all not good very bad
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Tue Sep 16 15:03:08 IST 2025
We sincerely apologize for the inconvenience you faced during your stay. The concerns regarding cleanliness of the room and bathroom are certainly below our standards. Your feedback has been shared with the hotel team to ensure immediate corrective measures and improve hygiene and service for future guests. We truly value your input as it helps us enhance our overall guest experience.
Poor Stay
Bed are is very old
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Wed Aug 06 17:21:29 IST 2025
Thank you for your feedback. We regret the inconvenience caused due to the condition of the bed. Your comments have been shared with the concerned team for necessary improvements. We’re working on enhancing guest comfort.
Average Stay
groupFacilities were good but behavior of staff were not good. Also food is not upto the mark and too expensive.
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Mon Jul 21 16:59:51 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
if you are planning i think you should read this
I had to stay on Dankuni for which I searched so I got it and this hotel was terrible it was unclean and bed had a smell and greser wasn't working and I heard that It has room freshener but we didn't get anything the most terrifying thing was room doesn't have a drop of drinking water
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Mon Jul 21 16:59:49 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Kamala inn review
Everything was bad and nothing was working in room shower and everything was blocked and rusted will never sujest
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Mon Jul 21 16:59:47 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Terrible Stay
businessVery very dirty hotel, unhygienic place, very bed smell coming from the room, toilet oh my god, it's look like black, without washed. Thanks to feb, they shifted me to another feb property near airport.
Room: Family Room
FabHotel Kamala Inn - Dankuni has replied on Mon Jul 21 16:59:44 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
breakfast not
businessmy last booking at Kolkata hotel with breakfast in 10/12/24 but hotel denied to provide breakfast , hotel said they don't have any information about breakfast.
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Mon Jul 21 16:59:41 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Poor Stay
This hotel service clinging is very poor.
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Mon Jul 21 16:59:39 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Terrible Stay
Smelly bedsheets, dirty pillow cover, flush not working. Unsealed drinking water. Room floor dirty. And all this after choosing the best among four rooms shown. Dirty smelling corridors with liquor glasses kept here and there.
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Tue Oct 01 13:32:53 IST 2024
We sincerely apologize for the experience you had during your stay. It's unacceptable that the room did not meet cleanliness standards and that you encountered issues with the amenities. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future.
Terrible Stay
businessBad experience. Room condition is not good. No room freshener. Dirty bad sheet. No hygienic maintenance.
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Wed Aug 21 18:07:00 IST 2024
Hi Amit, we appreciate you sharing your recent stay experience with us. We apologize for the challenges you encountered with the room condition and maintenance. Your feedback is invaluable as we continuously strive to enhance our services for all guests. Rest assured, we will address these matters to improve the overall guest experience. If you wish to provide more details about your stay, please feel free to reach out to us through the appropriate channels. Best Regards, FabHotels
Good Stay
Very good hotel and we have time spent was there very good supporting staff there and also good decoration
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Sun Jun 30 13:51:00 IST 2024
Hi Premnath, we appreciate your positive feedback about your stay with us. Your kind words mean a lot to us. We look forward to your next visit! Best Regards, FabHotels
Bad experience
couplePathetic room service, bathroom condition was unbearably poor. Lift not operative. Need to improve a lot to categorize the room as "premium"
Room: Premium Room,
FabHotel Kamala Inn - Dankuni has replied on Tue Jun 18 00:32:02 IST 2024
Hi SAIBAL, we are sorry to hear about the challenges you faced during your stay. Your feedback about the room service, bathroom condition, and lift operation is important to us. We apologize for any inconvenience caused. Please provide more details by contacting us. Your insights will assist us in investigating and improving our services for a better experience in the future. Best Regards, FabHotels
Terrible Stay
I have a very bad impression because i want one drinking bottle if this is payable i will agree but drinking water is not available. Woo this is very bad service for any other customer also.
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Mon Mar 04 06:17:00 IST 2024
Hi Chiranjib, we apologize for any inconvenience caused by the lack of drinking water. Your feedback is valuable to us. Best Regards,FabHotels
Excellent Stay
Very good hotel and staffs are friendly. Very neat and clean. I will surely recommend this hotel.
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Mon Jul 21 16:59:34 IST 2025
Dear Guest, Thank you for your wonderful feedback! Glad you enjoyed our friendly staff and cleanliness. We look forward to welcoming you again soon.
Good Stay
Good location of the hotel near airport and dakshineswar metro station. Polite behaviour of the staffs. Food is little overpriced but nice. Couple friendly hotel. Nice to stay.
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Sat Oct 21 17:23:41 IST 2023
Thank you for sharing your experience with us. We're glad to hear that you found the location convenient and the staff polite. We appreciate your feedback and are delighted that you had a nice stay. We look forward to welcoming you back for another enjoyable visit in the future. Your comfort and satisfaction are important to us.
Poor Stay
Bathroom basin, toilet pipe was spoiled, after opening tap all water was coming out on floor
Room: Deluxe Room
FabHotel Kamala Inn - Dankuni has replied on Mon Jul 03 18:19:04 IST 2023
We apologize for the inconvenience you experienced with the bathroom basin and toilet pipe. We understand the frustration caused by water leakage, and we assure you that we will promptly address and fix these issues to ensure a more comfortable stay for our guests. Thank you for bringing this to our attention, and we appreciate your understanding. Please don't hesitate to reach out to our staff if you require any further assistance during your stay.
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