Totally frustrated, deluxe double room already sold out when we reach in the hotel dated 25. 12. 2024, 10-30 pm. We just pass the night in banquet hall room where no facilities are available. Next day morning, manager of the hotel inform us that deluxe double bed room is not available, therefore we leave the hotel dated 26. 12. 2024 bcz it is not possible to stay there. I inform make my trip time to time and request for full refund of booking. Till date, no solution. Terrible experience from make my trip and hotel property.