I had the worst experience here, the receptionist was very rude, we did not receive a proper service as well. The receptionist refused to give us the room, even though we had booked it and it was already paid in full, then he argued for an hour after that. When I called for room service, they rudely stated that we do not provide anything and the services are close this was around 8:30 pm, when asked for basic amenities like water and tissue papers, they said we provide it to foreigners only not to indians, the menu in the room was not updated as well, they charged double the price of food than what was mentioned in the menu. The cupboard provided was totally dirty. We had booked a deluxe room but after entering the room, it did not look like it was deluxe when I asked at the reception if it is deluxe they said to just pay the bill and checkout as they don't know any information. Nobody came to drop us at the room as well, we had to carry out bags and search for our rooms ourselves. It is a total waste of money. Air bnb or oyo or even a dom would have been better than this.