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Sector 77, Mohali
87 Ratings, 30 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The reviews for this property paint a pretty grim picture. Guests reported extremely dirty rooms and washrooms, with torn bedsheets and an unpleasant smell throughout. The staff was often described as rude and unhelpful, leading to a frustrating experience. While its location is noted as convenient, cleanliness and service quality seem to fall woefully short. Many felt the value for money was lacking, with complaints about the maintenance and overall comfort.
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very very worst hotel
worst hotel ever i stay, no Towel, no soap, lift not working,no cleaning. I recommend don't stay this hotel
Room: Deluxe Room
FabExpress HC King has replied on Sat Sep 06 14:42:34 IST 2025
Dear Guest, we truly regret the inconvenience you faced during your stay. We apologize for the lack of basic amenities, cleanliness issues, and the non-functional lift. This is far from the experience we strive to provide. Please be assured that your feedback has been taken seriously, and immediate corrective measures have been implemented to improve housekeeping, amenity provision, and overall maintenance at the property. Guest comfort is our top priority, and we are committed to offering a much better experience on your future visits. Issues have been resolved now.
Terrible Stay
First they didnt carry pur luggage staff was very rude and arrogant and asked for extra money Rooms were dirty unhygienic and not like shown in picture the blankets and quilts were also different from pictures Walls had fungus and were worn out very bad experience overall with everything
Room: Deluxe Room
FabExpress HC King has replied on Fri Sep 05 11:51:48 IST 2025
Dear Guest, we sincerely apologize for the disappointing experience during your stay. We regret the issues you faced with staff behavior, request for extra charges, and the poor condition of the rooms, including cleanliness, blankets, walls, and overall hygiene. Your feedback has been shared with the concerned team for immediate corrective action to ensure such lapses do not recur. Guest comfort and satisfaction remain our utmost priority, and necessary measures have already been taken to improve service standards and property maintenance. Issues have been resolved now.
Poor Stay
It is a very dirty room and washroom, The room door latch is not working, TVis not working and the bed sheet and blanket are also dirty.
Room: Deluxe Room
FabExpress HC King has replied on Mon Aug 11 15:30:55 IST 2025
Dear Guest, we sincerely apologize for the inconvenience faced during your stay. We have noted your concerns regarding cleanliness, door latch, TV, and linen, and have shared them with the property team for immediate action. Necessary steps are being taken to ensure such issues do not recur. We value your feedback and hope to provide you with a much better experience on your next visit.
Terrible Stay
1
Room: Deluxe Room
FabExpress HC King
Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!
Poor Stay
Account switched off by the staff in late night and breakfast is not good
Room: Deluxe Room
FabExpress HC King has replied on Sat Jul 19 11:12:24 IST 2025
We’re truly sorry for the inconvenience caused during your stay. This is not the standard we strive to maintain. Your feedback regarding the account being switched off at night and the breakfast quality has been shared with the concerned team for immediate review and improvement. The issues highlighted have now been resolved.
nice experience
All the thighs are easy to access and the food is good and the staff is very cooperative and calm thank you
Room: Deluxe Room
FabExpress HC King has replied on Sun Aug 31 21:18:06 IST 2025
Dear Guest, We’re so glad you had a pleasant stay. Your appreciation encourages our team to keep delivering great hospitality. Looking forward to hosting you again!
Terrible Stay
Really very bad experience even i didn't take that room
Room: Deluxe Room
FabExpress HC King has replied on Mon Jul 21 16:56:21 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time
bad experience
the room which was booked was not at all clean it was very bad condition...the remote had been adjusted...the photos of room were too bad..it was smelling...the bedsheets and bathroom were not at all appropriate...too bad stay at hotel
Room: Deluxe Room
FabExpress HC King has replied on Wed Apr 16 13:02:34 IST 2025
We’re truly sorry to hear about your experience and regret the inconvenience caused during your stay. This is certainly not the standard we strive to maintain. Your concerns regarding cleanliness, room condition, and amenities have been noted and shared with the relevant team for immediate action. We hope you'll consider giving us another chance to serve you better in the future.
Terrible experience
Dirty room, dirty washroom, bedsheets with holes, pillow cover torn, almira with full of dust, extremely rude and illiterate staff. even Dharamshala is far better than this. terrible experience
Room: Deluxe Room
FabExpress HC King has replied on Mon Jul 21 16:56:18 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time
Too much dirty rooms
Extremely rude and illiterate staff. No cleaning, bedsheets with holes, no proper light in room. a single little bulb only. Too much dirty rooms.
Room: Deluxe Room
FabExpress HC King has replied on Wed Apr 09 15:39:19 IST 2025
We regret to hear about your disappointing experience. The concerns you've highlighted regarding cleanliness, room condition, and staff behavior are deeply concerning and not in line with our standards. Please be assured that necessary action is being taken to address this with the hotel team. Your feedback is important to us and will help ensure better experiences for our guests going forward.
not worth it at all
i booked room , and it's not worth it. The bedsheets were not clean at all, the room looks decent based but not worth 1500 also you can get better hotels, i need to stay for 4 hours to i booked this
Room: Deluxe Room
FabExpress HC King has replied on Mon Jul 21 16:56:14 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time
Average Stay
Easy to locate. Room service sluggish as kitchen opens at 8 am ...so had to wait long for morning tea. But the Boys at the hotel added later that tea is available during off hours too , only we need to walk to the counter to place off hour tea orders. Bed sheets and blankets seems too old & worn out.
Room: Deluxe Room
FabExpress HC King has replied on Mon Jul 21 16:56:13 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time
Not preffered.
The walls were ditry. The staff kept on shouting till 1 in the morning. The comfort was pathetic. Not at all recommended.
Room: Deluxe Room
FabExpress HC King has replied on Mon Jul 21 16:56:09 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time
Poor Stay
Four days booking breakfast included in booking, hotel provide only 1 day breakfast. I didn't have images, room quality is very poor.
Room: Deluxe Room
FabExpress HC King has replied on Mon Jul 21 16:56:06 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time
Terrible Stay
The worst room i have ever experienced in my life. The toilets were not clean, the room stank terribly, and the bedsheets were not clean. Seriously, i would not recommend this place to anyone.
Room: Deluxe Room
FabExpress HC King has replied on Sun Feb 02 17:15:23 IST 2025
We regret to hear about your experience. Cleanliness is a top priority, and your concerns have been noted for immediate improvement. We apologize for the inconvenience caused.
Terrible Stay
I did not even stay at hc king. Fab express changed my stay. It's pathetic
Room: Deluxe Room
FabExpress HC King has replied on Mon Jul 21 16:56:04 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time
Excellent Stay
Awwsm hotel, paisa vasool rocking stay, fab amenities. Awwsm hotel, paisa vasool rocking stay, fab amenities
Room: Deluxe Room
FabExpress HC King has replied on Sun Aug 31 21:18:01 IST 2025
Dear Guest, We’re so glad you had a pleasant stay. Your appreciation encourages our team to keep delivering great hospitality. Looking forward to hosting you again!
Poor Stay
Hotel was so so bed sheets are little dirty hotel was not proper maintained
Room: Deluxe Room
FabExpress HC King has replied on Fri Oct 25 13:12:06 IST 2024
We apologize for the less-than-satisfactory experience during your stay. Cleanliness and maintenance are top priorities, and we're sorry to hear these standards were not met. Your feedback will be shared with the property team to ensure improvements. Thank you for letting us know, and we hope to offer you a better experience in the future.
Excellent Stay
It was good experience in a hotel
Room: Deluxe Room
FabExpress HC King has replied on Fri Oct 18 14:55:40 IST 2024
We’re glad to hear you had a good experience at the hotel! Thank you for sharing your feedback, and we hope to welcome you back soon!
Bad experience
Reception team was uneducated. Prepaid was showing in their system but still they were asking for payment confirmation. Then we cancel-led this booking and i paid cash to them. 1hr wasted in all this stuff.
Room: Deluxe Room
FabExpress HC King
Dear Guest, We’re truly sorry your experience did not meet expectations. Your feedback is important and will help us improve. Please reach out to FabHotels Customer Support for further assistance.
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