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You are booking hotel for more than 30 days

Review Of Emblem Hotel New Friends Colony0123401234

New Friends Colony, Delhi

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.5
    Very Good

    1050 Ratings, 591 Reviews

    excellent
    26%
    very good
    28%
    average
    22%
    poor
    11%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 3
    • 1
    • 5
    • 5
    • 3
    • 5
    • 5
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Room3.5
    • Food3.3
    • Hospitality3.9
    • Value For Money3.5
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    Reviews Summary

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    The property is located in a prime area, making it easily accessible to many attractions. Guests appreciate the supportive and polite staff, who often go the extra mile for service. However, cleanliness issues have been frequently mentioned, particularly in bathrooms and room conditions. Many reviews also note inconsistent food quality and limited breakfast variety. For those seeking a budget option, this property still has its charm despite the need for maintenance and upgrades.

    Sort by:

    Positive first
    3.0

    Average Stay

    balamurugan k.solo

    Location is good, room condition is bad d very old furnitures. Breakfast was not ready till 7.30am and varities are less. TV remote not working. First 404 room was given to me and water leaking from AC inside the room. Need to improve a lot. Thanks

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room

    1.0

    Terrible Stay

    aakash t.solo

    The property need to be renovation ac is very old and in some places there was dust...

    Travel Month: Sep 2025

    Room: Executive Room

    3.0

    Average Stay

    ramesh m.business

    The property needs maintenance very urgently. There were cockroaches in the room, Had a visiting mouse in the room, Furniture broken. Beds need repair

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room

    5.0

    Good, comforting stay

    ishrat n.solo

    Location of the hotel is very good, easily accessible, close to central market, Nehru Place and other places. Breakfast is good with limited variety. Very Polite and helpful staff. Facilities are good as per the tariff.

    Travel Month: Sep 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    ishrat n.solo

    Location of the hotel is very good, easily accessible, close to central market, Nehru Place and other places. Breakfast is good with limited variety. Very Polite and helpful staff. Facilities are good as per the tariff.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Executive Room

    4.0

    Good Stay

    mohit p.family

    Stay was good everything was perfect found all the required amenities overall it was a good experience

    Travel Month: Aug 2025

    Room: Premium Room

    • user photos
    4.0

    Good Stay

    divyanshu n.

    I gave it a rating of 4 because the room's air was a bit humid which made me feel a bit uncomfortable. Thanks!

    Travel Month: Aug 2025

    Room: Executive Room

    2.0

    Poor Stay

    ashish m.couple

    The locks are not working took us 10-20 mintues soemtimes to make us in every time and aslo the reception staff was not supportibe

    Travel Month: Jul 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    dasarathi g.business

    This property has deteriorated over the years, when I used to stay here earlier. Paint peeling off walls, poor cleanliness. No plug points to plug the phone or laptop. Some electrical fittings hanging loose. This property has deteriorated over the years, when I used to stay here earlier. Paint peeling off walls, poor cleanliness. No plug points to plug the phone or laptop. Some electrical fittings hanging loose.

    Travel Month: Jul 2025

    Room: Executive Room

    2.0

    Unhealthy place to stay

    suresh c.solo

    1.Entire Hotel smells like rat house 2.Rooms and restrooms are dirty 3.Complimentory breakfast is empty always and poorest quality of food. 4.u have 99% of not Getting a cab or auto when booked due to heavy traffic 5.Towels have lints. 6.Bed side head is very dirty 7.broken bed very poorly maintained

    Travel Month: Jul 2025

    Room: Executive Room

    5.0

    Comfort and warmth

    tejinder p.family with 1 kid

    Stay was comfortable and rooms were clean and well maintained. I recommend others to opt for facility

    Travel Month: May 2025

    Room: Executive Room

    3.0

    Parking

    naveen b.business

    Car Parking issue not proper Parking and Room was not clean breakfast not proper items mony waste...

    Travel Month: May 2025

    Room: Executive Room

    5.0

    Excellent Stay

    mohammad s.

    Property location is very good..rooms was nice ....cleaned toilet and adequate space was there...staff was also helpful....

    Travel Month: May 2025

    Room: Executive Room

    5.0

    Excellent Stay

    ram s.

    Excellent

    Travel Month: May 2025 (3-Night Stay)

    Room: Executive Room

    1.0

    terrible experience

    dayam n.solo

    Room was small leakage in bathroom a.c was not working water supply was not available in washroom from night to morning

    Travel Month: May 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    dayam n.

    1

    Travel Month: May 2025

    Room: Executive Room

    4.0

    clean rooms and good service

    yogesh c.family

    the hotel is good,food is good,rooms are clean.Parking facility is available at the hotel.Nice location. staff is cooperative

    Travel Month: Apr 2025

    Room: Executive Room

    1.0

    very bad stay, not preferred

    sunita c.business

    Very poor stay, water stains, broken floor, unhygienic breakfast, bad smell in bathrooms,unhygienic kitchen, no space in rooms

    Travel Month: Apr 2025

    Room: Executive Room

    2.0

    Poor Stay

    vinay.family

    i booked two rooms and one of the rooms flush was not working. even after complaining thrice, the issue didnt resolve and the hotel was least bothered.

    Travel Month: Mar 2025

    Room: Executive Room

    1.0

    Worst Experience

    katyayni b.solo

    I recently stayed at Emblem Hotel from March 16th to March 17th, and I am extremely disappointed with the condition of the rooms and facilities. The water quality in the bathroom was unacceptable—on both mornings, the water was pale, with a strong stench, making it impossible to use. This significantly impacted my stay, and I was unable to sleep due to the discomfort. Despite escalating the issue to your team, there was no resolution provided. I have attached a video showing the poor water quality, which is entirely unacceptable for any hotel, let alone one that aims to provide a comfortable stay for its guests. I expect a prompt response and an explanation of how such issues are being addressed.

    Travel Month: Mar 2025

    Room: Executive Room

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