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Review Of Emblem Hotel New Friends Colony0123401234

New Friends Colony, Delhi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    1061 Ratings, 598 Reviews

    excellent
    26%
    very good
    28%
    average
    22%
    poor
    11%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 2
    • 4
    • 2
    • 2
    • 3
    • 5
    • 5
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Room3.5
    • Food3.3
    • Hospitality3.9
    • Value For Money3.5
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    Reviews Summary

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    The property boasts a great location near key areas like Nehru Place and central market, making it easily accessible. Guests appreciated the polite and helpful staff, and found the food decent. However, many reviews mention the urgent need for room maintenance, with issues like cleanliness and malfunctioning amenities noted frequently. The breakfast menu is also criticized for its limited variety.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    mohmed f.solo

    I had a booking but I got a call from the hotel saying that we don't have a room as someone has arrived immediately so please make arrangements somewhere else. If you go to the hotel and don't give me a room, then you are responsible if you send me to another hotel.

    Travel Month: Oct 2025

    Room: Executive Room

    2.0

    Poor Stay

    nishant g.group

    The location was good, but the food and stay were not up to the mark. There was a rat in our room, no lock on the washroom door, and the flush wasn’t working either. The food quality was also poor.

    Travel Month: Oct 2025

    Room: Executive Room

    4.0

    Good Stay

    mohd r.solo

    Everything Was Fine & Good

    Travel Month: Oct 2025

    Room: Executive Room

    2.0

    Poor Stay

    syed t.

    No maintenance in the hotel, floor was full of dust, linen were having spots and bathroom was giving sulabh shauchalaya type feeling. Overall the hotel is a mess and needs overhauling and renovation.

    Travel Month: Oct 2025

    Room: Premium Room

    3.0

    Horrible experience

    soumya b.solo

    The rooms, the blanket was smelly . There were exactly 2 sachets of sugar and tea bags . The bathroom had two small soap cubes ..... Wondered werto use them , bathe or wash hands . To flush the toilet one has to bring the seat down and the flush buttons had deep into the wall and were broken . The sink outlet was free floating . Inaccessible charging point .

    Travel Month: Oct 2025

    Room: Executive Room

    1.0

    Terrible Stay

    smaran s.family with 1 kid

    Room was terrible, front office was rude. Being Delhi we were used to that, but the room was dirty n bed spreds also.

    Travel Month: Sep 2025

    Room: Executive Room

    4.0

    Good Stay

    kaajal d.couple

    I have stayed here before . Value for money . Needs some maintenance in room amenities. Service is good .

    Travel Month: Sep 2025

    Room: Executive Room

    3.0

    Average Stay

    balamurugan k.solo

    Location is good, room condition is bad d very old furnitures. Breakfast was not ready till 7.30am and varities are less. TV remote not working. First 404 room was given to me and water leaking from AC inside the room. Need to improve a lot. Thanks

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room

    1.0

    Terrible Stay

    aakash t.solo

    The property need to be renovation ac is very old and in some places there was dust...

    Travel Month: Sep 2025

    Room: Executive Room

    3.0

    Average Stay

    ramesh m.business

    The property needs maintenance very urgently. There were cockroaches in the room, Had a visiting mouse in the room, Furniture broken. Beds need repair

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room

    5.0

    Good, comforting stay

    ishrat n.solo

    Location of the hotel is very good, easily accessible, close to central market, Nehru Place and other places. Breakfast is good with limited variety. Very Polite and helpful staff. Facilities are good as per the tariff.

    Travel Month: Sep 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    ishrat n.solo

    Location of the hotel is very good, easily accessible, close to central market, Nehru Place and other places. Breakfast is good with limited variety. Very Polite and helpful staff. Facilities are good as per the tariff.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Executive Room

    4.0

    Good Stay

    mohit p.family

    Stay was good everything was perfect found all the required amenities overall it was a good experience

    Travel Month: Aug 2025

    Room: Premium Room

    • user photos
    4.0

    Good Stay

    divyanshu n.

    I gave it a rating of 4 because the room's air was a bit humid which made me feel a bit uncomfortable. Thanks!

    Travel Month: Aug 2025

    Room: Executive Room

    2.0

    Poor Stay

    ashish m.couple

    The locks are not working took us 10-20 mintues soemtimes to make us in every time and aslo the reception staff was not supportibe

    Travel Month: Jul 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    dasarathi g.business

    This property has deteriorated over the years, when I used to stay here earlier. Paint peeling off walls, poor cleanliness. No plug points to plug the phone or laptop. Some electrical fittings hanging loose. This property has deteriorated over the years, when I used to stay here earlier. Paint peeling off walls, poor cleanliness. No plug points to plug the phone or laptop. Some electrical fittings hanging loose.

    Travel Month: Jul 2025

    Room: Executive Room

    2.0

    Unhealthy place to stay

    suresh c.solo

    1.Entire Hotel smells like rat house 2.Rooms and restrooms are dirty 3.Complimentory breakfast is empty always and poorest quality of food. 4.u have 99% of not Getting a cab or auto when booked due to heavy traffic 5.Towels have lints. 6.Bed side head is very dirty 7.broken bed very poorly maintained

    Travel Month: Jul 2025

    Room: Executive Room

    5.0

    Comfort and warmth

    tejinder p.family with 1 kid

    Stay was comfortable and rooms were clean and well maintained. I recommend others to opt for facility

    Travel Month: May 2025

    Room: Executive Room

    3.0

    Parking

    naveen b.business

    Car Parking issue not proper Parking and Room was not clean breakfast not proper items mony waste...

    Travel Month: May 2025

    Room: Executive Room

    5.0

    Excellent Stay

    mohammad s.

    Property location is very good..rooms was nice ....cleaned toilet and adequate space was there...staff was also helpful....

    Travel Month: May 2025

    Room: Executive Room

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