Location: accessible from kharghar, new airport, no shops nearby as hotel is located in industrial area
Food: inhouse restaurant has a variety if options, their pastas are exceptional. Buffet maintains the Savaji brand
Amenities: Room service was good. Staff are attentive. Room is sufficient for a brief transit or business visit.
There are steps in the middle of the room which can cause minor accidents if one is not careful, such as if you have toddlers or people who might find it difficult to use stairs or hurt themselves.
Bathrooms didnt have shower curtains even when asked . Prepare to get the whole floor wet after a shower.
Service: Reception was a rude when a request was made to accommodate additional guest. The hotel manager also didnt oblige and argued saying that they have been in the hospitality business for many years.
Issues: Preferable to book directly with Hotel, if you want them to treat you right and cater to requests. If booked via app, the hotel staff ask you to make modifications to the booking by yourself on the app which isnt possible after checkin. So you end up paying extra for a service that the app wont allow modifications on and the hotel will charge you for. This is a huge pain point and made me cut my stay short.