Unprofessional front staff, shady looking hotel. Four storeys, no lift! Despite having a heavy suitcase, i was alloted a room on the 4th floor which was stinking from smoke. Upon request, was given a room on the 1st flloor. Did i need to request? The room was less worse between the two, nevertheless with a bed that had a shabby looking and torn bedcover, no water bottle, let alone tea/coffee, no intercom, had a number to call for reception on the menu card. Told the young gentleman at the reception at night about my 6am departure for the airport. At 6 am, nobody was at the reception, the shutter was down, effectively locking in the guests. Called the reception number as given in the menu card, no answer! Panicked, started checking all around if there was any outlet when i heard a phone buzzing in a room as i kept calling the reception number. long story short, had to wake up the guys who were sleeping heavily despite the pre-arrangement.
NEVER SEEN A HOTEL LIKE THIS IN MY LIFE SO FAR!