The property is conveniently located near the main market and Laxman Jhula, making it accessible for guests. The staff is often described as friendly and cooperative, with prompt service. Cleanliness in common areas and some rooms is a plus, and the food, particularly the pizza, receives compliments. However, frequent complaints highlight issues like noise from the street, small room sizes, and inconsistent hygiene standards. Some guests also noted that the property does not match certain online representations.