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Mandir Marg, Bhimtal | About a minute walk to Bhimtal Lake
123 Ratings, 63 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property offers a stunning lakeside location, peaceful ambiance, and friendly staff, making it an ideal getaway. Guests rave about the clean and spacious rooms, with beautiful views of Bhimtal Lake. The food is generally praised for its quality, with home-cooked flavors that are a hit. While service can be slow, the overall experience is enriched by the warm hospitality and helpfulness of the staff. Enjoy a serene stay with nature’s charm right at your doorstep!
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Excellent Stay
great experience. nice service and host by the team. great rooms, excellent food and also the property is awesome
Room: Lake Facing Premium Room
superb view and fantastic landscape
property location and it's ambience is too good , the landscape view is just superb and fantastic view.
Room: Lake Facing Deluxe Room
worst experience ever
Worst experience ever, there are many problems at this property A. They don’t have luxury rooms, rooms were not fit for accommodation of 03 adults B. It is not a hotel, it is just a guest house it has 09rooms and only 03-04 people were managing entire guest house C. Being very low count of staff , services are very slow. D. Hell lot of monkeys, not safe for kids E. Mosquitos were also a trouble during evening F. Staff is rude, even we carried luggage to parking &staff was looking at us instead of helping G. No food chair for baby H. No help for senior citizens I. Swimming pool was dirty & used by monkeys J. Mattresses and bed sheets were dirty
Room: Lake Facing Luxury Room
Excellent Stay
Perfect peaceful location with very helpfull and cooperating staff maintaining clean and beautiful rooms
Room: Lake Facing Premium Room
Poor Stay
Room and ambience is very good but service is pathetic. Too much time taKen by the staff. Also not consider any MMT complimentary discount as mentioned in MMT bookings. Outside room cleaning is major issue. They charge extra 10-15% for dining. Also food taste is not upto the mark. A simple bottle of water takes half an hour to provide in room
Room: Lake Facing Premium Room
Awesome Place for Family Vaca
Awesome, Peaceful, Near and Well Managed place Very Supportive and Humble staff Location is a plus as the Bhimtal Lake is just in front of it
Room: Lake Facing Premium Room
beautiful stay in the heart of Bhimtal
The property is very beautiful and located near the lake making it easier to visit all the nearby attractions. The rooms are spacious and the food was good. The staff were friendly and service was amazing.
Room: Lake Facing Luxury Room
Terrible Stay
familyProperty was smelling. Not same as shown in pictures. Food quality is not up to mark. In breakfast no buffet was served, very disappointed with the stay
Room: Lake Facing Super Deluxe Room
Echor Malusara Lakeview Retreat Bhimtal has replied on Tue Feb 18 01:59:22 IST 2025
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Please allow me to address your concerns directly. Property Smell: We are truly sorry that the property did not meet your expectations in terms of cleanliness or ambiance. We take great pride in maintaining a fresh and welcoming environment, and it seems we fell short in this instance. We will immediately investigate and address any issues related to odors to ensure this does not happen again. Difference from Pictures: We regret that the property did not match the images you viewed prior to booking. We strive to accurately represent our facilities, and we will review our marketing materials to ensure they reflect the current state of the property. Food Quality: We are disappointed to hear that the food did not meet your expectations. Our culinary team works hard to provide high-quality meals, and we will review your feedback with them to identify areas for improvement. Breakfast Service: We apologize for the lack of a breakfast buffet during your stay. While we occasionally adjust our service offerings based on occupancy or other factors, we understand how disappointing this must have been. We will ensure that all guests are informed of any changes to our dining options in the future. Your experience is not reflective of the standards we strive to uphold, and we deeply regret that we did not meet your expectations. We would appreciate the opportunity to make this right and hope you will consider giving us another chance to provide you with the exceptional stay you deserve.
Good Stay
Quiet place , still 1 km accessible to main area, clear view from restaurants, clean and hygienic rooms, service is slow but you will get what you need , food is good homemade style , fresh with less spices or as per your needs. The main concern was light cuts for 2 or more hours in a stretch, and nothing works charger tv or wifi when light goes. They do have a generator and may turn them in on if you insist . Another issue was foul smell form outside in room 103, but I think it's temporary, not a deal breaker, we were 3 adults and 1 child in a room, I extra mattress provided . Overall, it's a good place , very near to lake
Room: Lake Facing Deluxe Room
Not Worth
familyWe stayed at Malusara Hotel(Super Deluxe Lake view room we paid) from May 17th to May 19th, 2024, with breakfast included. We traveled with our 1.5-year-old toddler. The hotel is located in front of Bhimtal Lake, though the view of the lake from the rooms is obstructed by trees. However, you can enjoy a clear view of the lake from the restaurant area. There were a few issues during our stay: 1. Monkeys: There were a lot of monkeys in the area. They started jumping on the roof at around 4 AM, which made it difficult to sleep peacefully. The roofs are made of tin and wood, so the noise was very loud. 2. Night Staff: No staff members are present at the hotel from 10 PM to 7 AM. In case of an emergency, they provided us with a mobile number to call. 3. No Air Conditioning: The rooms do not have air conditioning, which was not Although it is mentioned 4. No Refrigerator: Despite stating that the rooms have refrigerators, there was none in our room. When we inquired about this, the staff suggested we use the restaurant's fridge. However, this fridge is only accessible until 10 PM when the staff leaves. Overall, while the location and views from the restaurant were nice, the issues with noise, lack of staff presence at night, and missing amenities made our stay less comfortable than we had hoped.
Room: Lake Facing Super Deluxe Room
Echor Malusara Lakeview Retreat Bhimtal has replied on Tue Feb 18 02:03:56 IST 2025
Dear Valued Guest, Thank you for taking the time to share your detailed feedback about your recent stay at Malusara Hotel from May 17th to May 19th, 2024. We truly appreciate your honest review, as it helps us identify areas where we can improve and provide a better experience for our guests. We are pleased to hear that you enjoyed the location of the hotel and the clear view of Bhimtal Lake from the restaurant area. However, we sincerely apologize for the inconveniences you faced during your stay, and we would like to address each of your concerns: Monkeys Disturbance: We regret the disturbance caused by the monkeys, especially the noise they created early in the morning. While the presence of monkeys is a natural occurrence in this area due to the proximity to the forest, we understand how disruptive this can be. We will explore solutions to minimize this issue, such as installing noise-dampening materials on the roofs or other preventive measures. Night Staff Availability: We apologize for the lack of staff presence from 10 PM to 7 AM. While we provide a contact number for emergencies, we understand that this may not be sufficient. We will review our staffing arrangements to ensure better support for our guests during the night. Air Conditioning: We regret any confusion regarding the availability of air conditioning. While our rooms are designed to remain cool naturally due to the climate, we understand that this may not meet everyone's expectations. We will ensure that this is clearly communicated to guests during the booking process. Refrigerator: We apologize for the inconvenience caused by the absence of a refrigerator in your room. This is not in line with the amenities we aim to provide, and we will investigate why this was missing. In the meantime, we will ensure that the restaurant fridge is made more accessible to guests, even during late hours. We deeply regret that these issues impacted your comfort and the overall experience of your stay. As a gesture of goodwill, we would like to offer you a discount on your next stay or a complimentary upgrade to a room with additional amenities. We hope you will give us another opportunity to provide you with the exceptional experience you deserve. If you would like to discuss this further or make a future reservation, please feel free to contact me directly at [Hotel Manager's Contact Information. Your satisfaction is our priority, and we are committed to making things right. Thank you once again for your valuable feedback. We hope to welcome you and your family back to Malusara Hotel in the near future.
Good Stay
A decent property with good aesthetics. Best part is the property is just adjacent to the lake .The staff here is friendly, welcoming and helpful.The rooms are hygienic and well maintained and of course the view from room is calming .The property is in tranquility, away from hustle bustle,easily reachable .The delectable food served is not to be missed . Everything was made comfortable here ,really enjoyed my stay and i look forward to visit them again.kudos 👏
Room: Lake Facing Super Deluxe Room
Good Stay
Property is in gud location, lake view rooms, food is also very fresh, staff is also very gud.
Room: Lake Facing Deluxe Room
Echor Malusara Lakeview Retreat Bhimtal has replied on Tue Feb 18 02:06:05 IST 2025
Thank you for your kind words! We're glad you enjoyed the beautiful lake view, fresh food, and our hospitality. Your appreciation motivates us to keep delivering the best experience to our guests. We look forward to welcoming you back soon! 😊
Good Stay
groupRooms are very good, property is well maintained. The only disappointment is food costing. In house food is very costly and there is no single shop around 1km radius.
Room: Lake Facing Deluxe Room
Echor Malusara Lakeview Retreat Bhimtal has replied on Tue Feb 18 02:06:50 IST 2025
Thank you for your valuable feedback! We're delighted to hear that you enjoyed our rooms and well-maintained property. We understand your concern regarding food pricing and appreciate your perspective. We strive to maintain high-quality ingredients and service standards, which sometimes affects pricing. However, we will certainly take your feedback into account and review our pricing to ensure a more balanced experience for our guests. We truly appreciate your visit and hope to welcome you back for an even better stay in the future!
It's very good property for reasonable price
businessVery good for stay and accommodation also staff helpful, foods very hegine and rooms are very neat and clean
Room: Lake Facing Deluxe Room
Echor Malusara Lakeview Retreat Bhimtal has replied on Tue Feb 18 02:07:54 IST 2025
Thank you for your kind words! We're thrilled to hear that you had a great stay and appreciated our accommodation, helpful staff, hygienic food, and clean rooms. Your feedback means a lot to us, and we look forward to welcoming you again for another wonderful experience.
Pathetic stay
familyBefore booking we asked if there would be new year celebrations and they said yes. When we reached there they said there is no celebration. We had to stay indoor with kids with absolutely no hint of new year’s eve while the world around us was decorated and was celebrating. Ruined our stay, totally.
Room: Lake Facing Super Deluxe Room
Echor Malusara Lakeview Retreat Bhimtal has replied on Tue Feb 18 02:09:13 IST 2025
We sincerely apologize for the miscommunication regarding the New Year's celebrations. We completely understand how disappointing this must have been for you and your family, especially when you were expecting a festive experience. This is certainly not the kind of experience we want our guests to have. We take your feedback very seriously and will ensure better clarity and transparency in our communication going forward. Please allow us the opportunity to make it up to you on your next visit. We truly value your time with us and would love to provide you with a much better experience in the future.
Malusara at bhimtal
familyProperty bang on bhimtal. Still away from crowd and clutter. Excellent food homestyle and tasty. Helpful staff. Clear lake view from each tastefully done rooms. However you need to climb some stairs. Apt if you want solitude, family time.
Room: Lake Facing Super Deluxe Room
Lake facing property
groupRooms are neat and clean with lake facing. Food is good staff is polite. Bit expensive but good property
Room: Lake Facing Super Deluxe Room
Very good experience
We were there for 3 nights 4 days. The property is spacious and peaceful. Menu is limited but the food is made fresh and tastes good. Price is a bit on the higher side but you get pretty good food so you wouldn’t mind. Wifi service could be better. We had to rely on our limited mobile data for our work online. Rest everything went well and it was a pretty pleasant experience for us.
Room: Lake Facing Deluxe Room
Very Nice
Beautiful location, clean & spacious room (lake facing) with all amenities, amazing hospitality, and very friendly staff, chef was generous, made super tasty food on demand.. felt like home.. 😊 Loved the stay and the ambiance.
Room: Lake Facing Deluxe Room
Nice place and good service
Beautiful location, good service, polite staff, good standards of hygiene. Must place to stay. Definitely recommend to my friends and relatives. Delicious food. Overall a good experience. Peaceful location. Lake view resort
Room: Lake Facing Super Deluxe Room
Mandir Marg
Harinagar Chanddeva
Dhikuli
Dhikuli
Ayarpatta
Ayarpatta
Mohaan
Dhela
Ayarpatta
Dhikuli
Dhikuli
Sherwani
Mandir Marg
Kuyatal
Harinagar Chanddeva
Bhagtpura
Nagri Gaon
Mandir Marg
Bhimtal
Bhowali Bhimtal Road
Block Road Area
Bhagtpura
Sattal Road
Nagri Gaon
Kuyatal
Harinagar Chanddeva
Bhowali Bhimtal Road
Mahargaon
Naukuchiatal Rd
Bhimtal
Mandir Marg
Mahargaon
Bhimtal
Block Road Area
Harinagar Chanddeva
Mandir Marg
Block Road Area
Nagri Gaon
Kuyatal
Naukuchiatal Rd
Bhagtpura
Harinagar Chanddeva
