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Pandeypur, Varanasi | 6.2 km drive to Kashi Vishwanath Temple
350 Ratings
Last 10 Customer Ratings (Latest First)
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Hospitality
Excellent Hospitality and Amenities. Good Service staff. Excellent food. Perfect for Staycation and for family stays.
Room: Deluxe King
Overall impression
The property was very well maintained. Though of course outside, a lot of construction was going on, but inside the property was clean. The linen was also clean and all the functions in the room working alright, the staff was very cordial and polite and would understand your needs and satisfy them immediately.
Room: Premium King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:14:50 IST 2025
Dear Mr. Chopra, Thank you for choosing DoubleTree by Hilton Varanasi for your stay. We appreciate your valuable feedback and hope your visit was a wonderful experience with us. Regards, Surendra Rajawat Revenue Manager
Bad Location, Poor Food, Untrained Waiters, Incorrect Room Area Described
Location: Bad, Lots of dust, construction going on of road, no trees, no green belt Food: Below standard; far expensive relatively Waiter: Untrained; Need to be assigned to specific tables. Room Size declared was 33 m2 but it was 275 SF Bathroom to Bedroom wall is glass slightly gazed BUT one can make out and see person in shower. Monkeying Marriott and US. At least use common sense.
Room: Premium King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:51:46 IST 2025
Dear Manglani, We sincerely regret the inconvenience caused during your stay. Your feedback regarding the location, food quality, service, room size, and bathroom design has been noted and shared with the concerned teams for improvement. We appreciate you taking the time to highlight these issues and will work on enhancing our guest experience. Regards, Surendra Rajawat
Excellent Stay
Food & facilities
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:15:19 IST 2025
Dear Mr. Arora, Thank you for choosing DoubleTree by Hilton Varanasi for your stay. We appreciate your valuable feedback and hope your visit was a wonderful experience with us. Regards, Surendra Rajawat
Good Stay
We had a pleasant stay. Rooms were clean. The approach to the hotel is chaotic as they are widening the road. Expected lot about the awadh cuisine but got disappointed .
Room: Deluxe King
DoubleTree By Hilton Varanasi
Dear Mr. Chodavaram, Thank you for choosing DoubleTree by Hilton Varanasi for your stay. We appreciate your valuable feedback and hope your visit was a wonderful experience with us. Regards, Surendra Rajawat
Good Stay
Room was clean. The bathroom was clean. The breakfast was a disappointment. Both service and taste of items were below expectations
Room: Deluxe Twin
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:16:29 IST 2025
Dear Mr. Prasad, Thank you for choosing DoubleTree by Hilton Varanasi for your stay. We appreciate your valuable feedback and hope your visit was a wonderful experience with us. Regards, Surendra Rajawat
Average Stay
location of the property was very poor, entrance main road was very conjusted & terrible traffic jam all the time.
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:52:41 IST 2025
Dear Mr. Singh We regret the inconvenience caused due to the location and traffic conditions. Your feedback has been noted and shared with our team to explore ways to improve guest experience. We appreciate your understanding and thank you for sharing your observations. Regards, Surendra Rajawat Revenue Manager
Amazing pool view
Environment & Ambience • Clean, calm, and family-friendly surroundings • Fresh air, greenery, or pleasant views add value Food & Refreshments • Options that suit everyone’s taste (kids, adults, elders) • Healthy as well as fun/snack choices
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:17:15 IST 2025
Dear Guest, Thank you for choosing DoubleTree by Hilton Varanasi for your stay. We appreciate your valuable feedback and hope your visit was a wonderful experience with us. Regards, Surendra Rajawat
Poor Stay
Well my overall experience with this property has been I caught impetigo which for those of you that don’t know is a bacterial infection caused by poor hygiene the bathroom was not clean left over hair was left shower area Room service was not prompt as we where looking ahed Asked to prepare meal for child they gave less portion which was incomplete for Childs Hotel administration need to look after basic things
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:53:48 IST 2025
Dear Mr. Shekhar, We are deeply concerned and sincerely apologize for the issues you experienced during your stay. Hygiene and cleanliness are our top priorities, and your feedback regarding the bathroom, room service, and meal portions for your child has been shared with the management for immediate corrective action. We truly regret that your experience fell short of expectations and appreciate you bringing this to our attention. Regards, Surendra Rajawat Revenue Manager
Excellent hotel
excellent hotel, nice location, good food and staff members, best property at Varanasi. definately come back
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:17:39 IST 2025
Dear Mr. Sharma, Thank you for choosing DoubleTree by Hilton Varanasi for your stay. We appreciate your valuable feedback and hope your visit was a wonderful experience with us. Regards, Surendra Rajawat
Terrible Stay
Water leak wage from gutter in bathroom. Very poor service. Only one dental kit provided. Hotel is in very bad area. Please give it a rating of three star hotel
Room: Deluxe Twin
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:39:32 IST 2025
Dear Mr. Dave, We are truly sorry for the inconvenience you faced during your stay. Your concerns regarding maintenance, amenities, and location have been shared with the respective teams for immediate attention. We value your feedback and will take necessary steps to enhance our guest experience. Regards, Surendra Rajawat
Harish Kumawat
Dear Hilton let me start from the beginning there is no person to welcome, no welcome drink was offered, when i asking on my own they made me drink it, now let me tell you about the room the towels were all dirty, there were no napkins and about the food what not, my buffet was not included but I had a buffet what did I get in it, in the veg section bitter gourd vegetable and a paneer vegetable for 4000 rupees, friend tell me who keeps bitter gourd vegetable in a 5 star hotel . I have never eaten worse food than this in my life🥵🥵
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:41:04 IST 2025
Dear Mr. Kumawat, We sincerely apologize for the disappointing experience you had during your stay. Your feedback regarding the welcome experience, room amenities, and food quality has been noted with utmost concern and shared with the respective teams for immediate review and corrective action. We deeply regret falling short of your expectations and truly appreciate you bringing these issues to our attention Regards Surendra Rajawat Revenue Manager
Excellent Stay
Well i really enjoyed the stay. The staff was very co operative and professional The pool area was very neat and tidy And the bonus point was gym powered with modern equipments Food was very good there.. My overall experience was good
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:17:55 IST 2025
Dear Mr. Singh, Thank you for choosing DoubleTree by Hilton Varanasi for your stay. We appreciate your valuable feedback and hope your visit was a wonderful experience with us. Regards, Surendra Rajawat
Supportive staff
Staff was supportive Services are amazing. Sevice was very fast. Really happy with my stay. Food quality was nice
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:18:20 IST 2025
Dear Mr. Yadav, Thank you for choosing DoubleTree by Hilton Varanasi for your stay. We appreciate your valuable feedback and hope your visit was a wonderful experience with us. Regards, Surendra Rajawat
Excellent Stay
This hotel was great with best facilities and good management. Staffs are very polite and good . They've gave their best service to us . Nice to visit there.
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:18:48 IST 2025
Dear Mr. Srivastava, Thank you for choosing DoubleTree by Hilton Varanasi for your stay. We appreciate your valuable feedback and hope your visit was a wonderful experience with us. Regards, Surendra Rajawat
Terrible Stay
Beacause i have not done any booking
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:42:26 IST 2025
Dear Khanna, Please share your conern with us. Regards, Surendra Rajawat Revenue Manager
Poor Stay
AC is not working properly. Room service is not available on time. The location is not very good....
Room: Deluxe Twin
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:47:46 IST 2025
Dear Mr. Singh, We apologize for the inconvenience you experienced with the AC, room service, and location. Your feedback has been shared with the concerned teams to ensure improvements. We appreciate your comments and hope to provide a better experience in the future. Regards, Surendra Rajawat
Terrible Stay
DoubleTree by Hilton – Disappointing for a Hilton Property While the location of the hotel is spot on — with easy access to key tourist spots — the overall experience was far from what you’d expect from a Hilton-affiliated 5-star property. Cleanliness and staff hospitality definitely need improvement. Room service was a hassle — we had to follow up multiple times for basic things to be done. The staff seemed largely unresponsive, and most requests were met with a flat “no,” which is really not acceptable from a property of this standard. The food experience wasn’t great either. The lounge on the 2nd floor had an odd odour, and food quality needs serious attention. Shockingly, we were served buffet rotis despite ordering à la carte — they were stale and chewy. Overall, the hygiene in the rooms and the general upkeep of the property felt neglected. For a Hilton, this just doesn’t cut it.
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:49:15 IST 2025
DearVesaokar, We sincerely apologize for the disappointing experience during your stay at DoubleTree by Hilton. Your feedback regarding cleanliness, staff responsiveness, room service, and food quality is taken very seriously and has been shared with the concerned teams for immediate corrective action. We regret that your stay did not reflect the high standards expected from a Hilton property and truly appreciate you bringing these issues to our attention. Regards, Surendra Rajawat Revenue Manager
best hotel in varanasi
Very good hotel and i would like to stay here again. Hotel has a very prompt service and are very passion driven
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:19:19 IST 2025
Dear Mr. Goswami, Thank you for choosing DoubleTree by Hilton Varanasi for your stay. We appreciate your valuable feedback and hope your visit was a wonderful experience with us. Regards, Surendra Rajawat
Good Stay
The hotel room was very clean and tidy. The breakfast was very delicious and had alot of option to try from. The bathroom was perfect. Good place for stay and worth the money. I will higly recommend it if you are going to varanasi
Room: Deluxe King
DoubleTree By Hilton Varanasi has replied on Sat Oct 25 12:19:46 IST 2025
Dear Mr. Raj, Thank you for choosing DoubleTree by Hilton Varanasi for your stay. We appreciate your valuable feedback and hope your visit was a wonderful experience with us. Regards, Surendra Rajawat
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