Guests have mentioned a range of issues, including cleanliness concerns with dirty bed sheets, stained towels, and spider webs, along with problems like water logging in bathrooms and malfunctioning facilities. The location is appreciated for its proximity to the station, but noise from the main road can be disturbing. While the staff at the reception are friendly and helpful, the property lacks adequate food options and amenities, with guests relying on external delivery services. Overall, the experience has been mixed, with some highlights in location and staff behavior.