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Review Of Dev shelter 4

Malad, Mumbai | 7 minutes walk to Valnai metro station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    2.8
    Average

    18 Ratings, 10 Reviews

    excellent
    11%
    very good
    33%
    average
    11%
    poor
    17%
    bad
    28%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 2
    • 4
    • 2
    • 3
    • 3
    • 2
    • 1
    • 4

    Rating Categories

    • Cleanliness3.4
    • Value For Money3.1
    • Food2.4
    • Value For Money3.1
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    Review Summary

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    Guests appreciate the property's good food and some level of service, but many were disappointed by common toilets and a lack of professionalism. The caretaker's availability seems inconsistent, leading to issues like unfulfilled laundry requests and basic amenities not being provided. Some found the stay unhygienic, with limited breakfast options and poor handling of complaints. Overall, experiences vary widely here.

    Sort by:

    Positive first
    2.0

    Stay at Dev Shelter at Mumbai

    halesha.loyalty-iconsolo

    Stay was not good! As the toilets are common and breakfast was not good.

    Travel Month: Feb 2020

    Room: Semi Deluxe Room

    2.0

    No reviews

    sumeet b.loyalty-iconbusiness

    Not up to the mark as charged by owner caretaker is always lost out of home.

    Travel Month: Oct 2019

    Room: Economy Room

    1.0

    No tittle

    sumeet b.business

    Nothing to say, it was ok ok stay, don't expect more.

    Travel Month: Nov 2019 (10-Night Stay)

    Room: Economy Room

    4.0

    Stay OK

    bikash b.family

    Yes the care taker is nice, but don't expect much since the service is not professional class, it's a shock for couples or family as the flat is a 3 BHK but renovated to make 5 rooms for rent, all 5 rooms have to share a common hall, which was not evident from the description during booking. My room didn't had a working lock and key so I had to leave my belongings on the mercy of the caretaker. Don't expect general toiletries or other services as per the description. MMT is really to be blamed for all this.

    Travel Month: Oct 2019 (3-Night Stay)

    Room: Deluxe room

    1.0

    Very pathetic

    amar s.business

    Very pathetic Stayed there for 3 nights, very unhygienic and room is pathetic. No breakfast even though it is included in the package. Had to adjust because it was non-refundable booking, my bad.

    Travel Month: Sep 2019 (3-Night Stay)

    Room: Economy Room

    5.0
    rishav t.group

    Very good service and good breakfast.

    Travel Month: Sep 2019

    Room: Deluxe room

    • user photos
    5.0

    Mumbai

    rishav t.group

    Very nice place with very good food.

    Travel Month: Sep 2019

    Room: Deluxe room

    1.0

    MMT this will ruin your brand status

    vinayak p.couple

    Uncooperative staff, very rude and asked us to leave then and there, for their internal issue. Such a shameful incident.

    Travel Month: Aug 2019

    Room: Economy Room

    Dev shelter 4 has replied on Tue Sep 03 14:45:54 IST 2019

    Sorry for the inconvenience but if you are complaining and making a review please mention the exact reason for it. As it is mentioned unmarried local id couple is not allowed, due to which we asked you to leave for security reasons for other guest. Thank you.

    4.0

    Stay was okay

    amit j.solo

    Rooms are pretty good in this price range but variety in food can be improved

    Travel Month: Aug 2019 (5-Night Stay)

    Room: Semi Deluxe Room

    1.0

    Poor service by the caretaker

    amit j.solo

    The amenities shown in description are solely dependent on the mood of caretaker. I had a really bad experience (though some things were good but bad things covered everything up). First of all, breakfast only include any one of these- poha/upma/bread with tea. That's nothing. My package included laundry of 4 clothes daily, I asked for the same on 2nd day of my check-in and gave 6 clothes, it's been 3 days since and I have not received my clothes back, those too will be given to me without ironing. Today morning, I asked for breakfast and got a reply "aaj nhi milega, tabiyat kharab hai". This is worst experience I have ever had on a MakeMyTrip booked hotel. Tried calling MakeMyTrip representatives as well, no response.

    Travel Month: Aug 2019 (4-Night Stay)

    Room: Deluxe room

    Dev shelter 4 has replied on Fri Aug 16 11:32:59 IST 2019

    I Am really sorry sir for that we will try to keep things better in future. Also, sorry for the inconvenience as caretaker was really not well due to high fever and he was not able to manage just for one day. Next time we will keep other alternative staff for better service. Sorry once again

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