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Review Of DESERT FORT RESORT

Sam's Sand Dunes, Jaisalmer | 39.7 km from city centre

    User Rating & Reviews

    • everyone
    • couple
    • business
    • family
    2.9
    Average

    15 Ratings, 7 Reviews

    excellent
    13%
    very good
    27%
    average
    20%
    poor
    13%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

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    • 5
    • 1
    • 4
    • 4
    • 1
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    • 1
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property offers a unique desert experience with comfortable tent accommodations. Guests enjoyed cultural performances and desert safaris, although some found the pricing for activities to be high. The staff received praise for their hospitality and helpfulness. The property's architecture and cleanliness were highlighted, with guests appreciating the beautiful surroundings and amenities like a clean pool. Overall, guests had a memorable stay with a mix of positive and negative feedback.

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    Positive first
    1.0

    Terrible Stay

    kushal p.family

    As we have paid for the stay we expect the property to have atleast electricity, the property is not that bad, but its not at all worth the price, there are better place to stay at better price than this. Terrible Experience, Rooms looks nice at first but then lamps are not working, washroom are at its worst.

    Travel Month: Dec 2024

    Room: Maharaja AC Cottage

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    4.0

    Good Stay

    parag j.loyalty-iconfamily with 1 kid

    The stay was good but on a costlier side due to peak season. The tent experience was good but it didn't have any basic amenities like toiletries (we were given a single small soap), heaters, hot water during the day. Electricity went off many times. Food was good, evening cultural show was also entertaining. We were charged exponentially for the desert safari so the experience was good overall but not value for money

    Travel Month: Dec 2024

    Room: Swiss Luxury Tent

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    4.0

    Good Stay

    rajesh s.family

    Stay was comfortable. Food was average not do good not so bad. Evening cultural programme was good. Front desk was casual as he told that there is no booking without properly checking it.

    Travel Month: Dec 2024

    Room: Maharaja AC Cottage

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    1.0

    Pathetic with no basic facilities!!

    nupur l.loyalty-iconfamily

    Stay was terrible at this place. They had very poorly maintained rooms/camps with no proper lighting. No toiletries were provided and the staff started to chuckle when asked for dental kit. The photos shown in the app are highly edited and are no where close tot he actual property. The food was pathetic and they have one person who give one bread or one chapati by his own hands and will unnecessarily touch each piece of bread to apply butter or jam as if it were a hostel and not a hotel. I would never ever recommend anyone to stay at this horrible place. They did not even have any arrangement for drinking water inside the restaurant (or rather it was like a mess). They have just kept a water cooler outside this area and just one steel pot from which all the people are expected to drink water after eating food. For the price, it was the most pathetic place to stay.

    Travel Month: Dec 2024

    Room: Maharaja AC Cottage

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    DESERT FORT RESORT has replied on Mon Oct 27 09:45:04 IST 2025

    Dear Guest, We’re truly sorry to hear that your experience did not meet your expectations. We sincerely apologize for the inconvenience you faced during your stay. At the time of your visit, our property was undergoing maintenance and upgradation work, which might have caused some temporary issues with lighting, amenities, and overall setup. We deeply regret the discomfort this may have caused. Please be assured that the renovation work has now been completed, and we have significantly improved our facilities, service, and dining arrangements. We truly value your feedback as it helps us grow and provide a better experience to our future guests. Warm regards, Team Desert Fort Resort, Jaisalmer

    2.0

    Not satisfied with the stay

    pooja g.couple

    Before booking, he mentioned only jeep safari is chargeable over phone. On top of it, he charged double amount for the jeep and camel safari in comparison to other resorts. There is no hot water in the cottage. There is only a single soap is given in name of toiletries.

    Travel Month: Dec 2024

    Room: Maharaja AC Cottage

    DESERT FORT RESORT has replied on Mon Oct 27 09:48:04 IST 2025

    Dear Guest, We’re sorry to hear that your stay did not fully meet your expectations. We truly appreciate your feedback and would like to clarify that the camel safari was included in your package, and we did not charge any extra amount for it. Only the jeep safari has an additional cost, as it is not part of the standard package. Regarding the hot water and toiletries, we do provide hot water in the mornings, and any additional toiletries can always be requested from our housekeeping team. We regret any inconvenience you experienced and will ensure better communication for future guests. Warm regards, Team Desert Fort Resort, Jaisalmer

    1.0

    Terrible Stay

    rajat r.loyalty-icon

    Pictures and place was not matching. It needs maintenance. I felt cheated

    Travel Month: Dec 2024

    Room: Maharaja AC Cottage

    4.0

    Good experience

    omar m.loyalty-iconfamily

    Good stay with camp environment. But no heater facility in tent. It’s very difficult to stay in december cool nights in a tent without proper temperature maintain.

    Travel Month: Dec 2024

    Room: Swiss Luxury Tent

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    DESERT FORT RESORT has replied on Mon Oct 27 09:51:53 IST 2025

    Dear Omar Majid, Thank you for sharing your feedback and for appreciating the camp environment. We completely understand your concern regarding the cold nights in December. However, for safety reasons, we do not provide electric heaters inside tents, as they can be hazardous in fabric structures. We do offer extra blankets and other arrangements to help guests stay warm and comfortable. We truly value your understanding and hope to welcome you again for another pleasant stay at our desert camp. Warm regards, Team Desert Fort Resort, Jaisalmer

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