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You are booking hotel for more than 30 days

Review Of Dekeling hotel

Mall Road, Darjeeling | 8 minutes walk to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • group
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    3.8
    Very Good

    196 Ratings, 97 Reviews

    excellent
    32%
    very good
    38%
    average
    15%
    poor
    6%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

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    • 5
    • 4
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    • 5
    • 5
    • 4

    Rating Categories

    • Location4.5
    • Cleanliness3.9
    • Room3.8
    • Value For Money3.6
    • Facilities3.7
    • Hospitality4.4
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    Reviews Summary

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    Dekeling property boasts a fantastic location just steps from Mall Road and popular eateries like Keventers and Glenary's, making it super convenient for exploring. Guests rave about the clean, cozy rooms with stunning mountain views, especially of Kanchenjunga. The staff is known for their warm hospitality and helpfulness. While the property lacks a lift, the stairs lead to a welcoming atmosphere and charming wooden decor. Breakfast and lunch options are available, with food getting positive mentions.

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    Positive first
    1.0

    Terrible Stay

    md s.

    No heater there load shedding no soap changed no facewash

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Standard Double Room Non View

    4.0

    good location, no lift, tough to ride top floor

    partha n.family with 1 kid

    Location, food,amenities & services are good. But A8 Room is on the top floor which will be tough to reach by aged people.

    Travel Month: Jun 2025 (5-Night Stay)

    Room: Standard Double Room Non View

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    5.0

    Excellent!!!!!

    family

    Excellent hotel, excellent location, excellent view, excellent management, excellent staffs! Loved to be there at the Dekeling hotel.

    Travel Month: Jun 2025

    Room: Attic Mountain View Room(6th Floor)

    4.0

    Good Stay

    erfan a.couple

    Good stay, There no food services after 6:00 PM, but service is good. Beautiful view of Darjeeling city specially Mall road, there is walking distance with Mall road and chock bazar.

    Travel Month: Jun 2025

    Room: Standard Double Room Non View

    5.0

    Excellent!

    family

    Staying in the Dekeling hotel has been a great experience for us. The hotel is near the Darjeeling Mall and is also easy to find (and with Kanchenjunga view ofcourse!) . Hotel staffs are really nice. Mr. Bikram, Mr. Dipankar and Mr. Prashant have been incredibly helpful. Thank you for making our experience at Darjeeling a memorable one!

    Travel Month: Jun 2025

    Room: Standard Double Room Non View

    2.0

    Poor Stay

    shyashree b.group

    Manager was very rude ! Room was below average! Didn’t provide mineral water! Manager insulted us several times ! Furnitures were dirty! They gave me worst room possible ! Unbearable smell in room

    Travel Month: Jun 2025

    Room: Attic Standard Room Non View|Deluxe Room Non View

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    4.0

    Good Stay

    mrinal p.family with 1 kid

    Stay was good at Dekeling hotel but the room which was booked, was on the 6th floor, climbing up stairs was a tedious job but the hotel was good, the mountains view was superb from the lobby. Loved the place.

    Travel Month: May 2025 (3-Night Stay)

    Room: Attic Standard Room Non View

    1.0

    Terrible Stay

    mahesh c.family with 1 kid

    no lift to take your luggage on the top floor ,gyser not working, very congested rooms not worth the price

    Travel Month: May 2025

    Room: Deluxe Room Non View

    3.0

    Room tariff is high then quality

    family with 1 kid

    room tariff is high as per the quality ,staff good ,food ok , I will not recommend any one neither I want to stay further.

    Travel Month: May 2025

    Room: Attic Mountain View Room(6th Floor)

    5.0

    a pleasant stay

    family with 1 kid

    it's a pleasant stay at this hotel. very happy 😊..but exhaust fan is missing in bathroom.othetwise room are clean

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room Non View

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    4.0

    Good Stay

    pushparaj b.solo

    The location is excellent. Very close access to Mall Road which has all the restaurants and shopping. The charges are economical. The only problem is one has to climb a few flights of stairs which will be inconvenient for older and physically weaker people. But the view of Kanchanjunga from the Lounge is Superb! So it is worth the Climb!

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Standard Double Room Non View

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    5.0

    Amazing

    abhinav k.family with 1 kid

    Hotel's rooms are very clean and owner is very polite man as well as their staff members are very co-operative. Overall my experience is excellent in this hotel.If I will go to darjeeling in future my first preference for stay at dekeling hotel. Thanks to all dekeling team members 😊

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Attic Mountain View Room(6th Floor)|Attic Standard Room Non View

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    4.0

    Good Stay

    tanmoy s.

    Hotel is strategically located near the mall and some of the popular food hubs like kunga, keventers and glenary's. Also taxi stand was just below the hotel which adds convenience for local tours. Well equipped and cozy mountain view rooms. Hotel staffs were very cordial and well behaved. One can also opt for breakfast and lunch options at hotel. However, dinner option is not available. Only disadvantage is one has to climb stairs upto 4 floors. Person who are aged and have fitness problem should look for other options nearby. Overall it was a great stay for us.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Super Deluxe Double Room Mountain View

    4.0

    Hospitality is marvellous , staff is very good

    ganesh s.family

    Hotel is on third floor, we have to face lot problems. Location is very Hospitality is marvellous.staff is very good

    Travel Month: Mar 2025

    Room: Standard Double Room Non View

    3.0

    Average Stay

    debanjan d.couple

    The rooms were nice, but there were no hot water as the geyser was not working most of the time. In a cold winter, hot water is one of the basic amenities which should be provided by the hotel, since i paid more than rs. 3200 for one room per night.

    Travel Month: Nov 2024

    Room: Deluxe Double Room Mountain View

    1.0

    Terrible Stay

    chintanaboyena k.business

    Not maintained properly even room service is poor, kettle hot water not supplied, charged room heaters but not provided. Room cleaning is very very poor.

    Travel Month: Nov 2024

    Room: Standard Double Room Non View

    3.0

    Average Stay

    shubhashis g.loyalty-icon

    Because there is no lift to go 5th floor, and roof top floor they have booked, this is very much overpriced, i am too much unhappy with mmt for hotel booking. But your driver mr. Subba is very very nice person and good driver. Thanks.

    Travel Month: Oct 2024

    Room: Deluxe Double Room Mountain View

    1.0

    Terrible Stay

    foyjun d.family

    poor management all over, hardly tried to fulfill our demand regarding bed sheet change.. didn't provide shower gel. the manager did informed us about strike which was declared on 29th sept, now we are standing in queue when will be able to reach airport. we are going to miss flight at 6 pm. a great monetory loss, tension

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Super Deluxe Room Non View

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    4.0

    Nice stay with a kanchenjunga view

    suvankar m.family

    My room number is 101 there was a big window from the window we can see that he use conjun jaunga in front of me but the sky was to cloud-but the sky was to cloud when i visited the place so there is no kanchenjunga the room is quite small there was no smart tv. Bed was so comfortable. Bathrooms well maintained but geyser is not working on last day. Hotel manager and staff are good.

    Travel Month: Sep 2024

    Room: Deluxe Double Room Mountain View

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    3.0

    Average Stay

    sudipta s.

    Bed : two single bed was attached to form a single bed which was so much uncomfortable at the joining portion. Toilet: toilet flush was not working. Had to change the room which was so much troublesome.

    Travel Month: Jul 2024

    Room: Deluxe Double Room Mountain View

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