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You are booking hotel for more than 30 days
Lower Bazar, Shimla | 620 m drive to Shimla Old Bus Stand
246 Ratings, 111 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Excellent Stay
The stay was amazing. Stay was More then Value of Money. Owner Is Too Good And Great Person. Staff Is Also Good and polite. Rooms And WashRooms was clean. The Overall Service was Good. Good Stay For Family and Couples.
Room: Super Deluxe Room
good hotel but below lower shiml
good small hotel below lower shimla, well furnished room, though small on size. bathroom cleaned, food good. hotel should mention 100+ stairs to reach to the lift
Room: Premium Delux Room
Poor Stay
The properly is very beautiful and has amazing view. But unfortunately it is run by a couple of children. So the service is not so good. Felt unwelcoming and the children keeps sleeping till 8-8:30ish in the morning so no service till then. Can’t even complain to those kids.
Room: Premium Delux Room|Super Deluxe Room
Terrible Stay
Our first encounter with the room was good, but then we realised we had booked a room with gutters or several lines just under the balcony this was our serious issue, they don't have power backup there, after living 2 days we realised that they have bed bugs, we have red marks all over our backs and heads.
Room: Super Deluxe Room
Dee Ess Residency has replied on Tue Oct 07 16:50:31 IST 2025
Thank you for your feedback. We're sorry to hear about your experience, but we’d like to clarify a few points. The room you booked does have a balcony, and while drainage path for rainwater exist nearby, they are not directly beneath it that is common in urban areas here. We do not have power backup, but outages here are rare. Regarding the bed bug concern, we maintain strict hygiene and pest control protocols, and no prior reports have been made. If this had been reported during your stay, we could have addressed it immediately. We’re always available to help and encourage guests to share concerns in real time so we can ensure a comfortable stay.
“Ideal Stay for Couples – Highly Recommend”
I stayed here with my partner recently and we had a wonderful experience. The room was neat, cozy, and beautifully maintained. The ambiance was peaceful and perfect for a couple’s getaway. The staff was polite and helpful — all our needs were attended to on time. The hotel is couple-friendly, safe, and offers complete privacy. Also, the location is great with many nearby places to explore.
Room: Standard Room without View
good experience
good staff and good service
Room: Premium Delux Room
Great Location
near mall road at walking distance. The room and washroom was clean. Stayed for one night.
Room: Standard Room without View
Excellent Stay
My stay at the hotel was excellent. The dinner and breakfast were both delicious and of great quality. The service was also very good – the staff was polite and helpful throughout. Overall, I had a wonderful experience and would definitely love to stay here again in the future.
Room: Standard Room without View
Dee Ess Residency has replied on Tue Oct 07 16:51:39 IST 2025
Thank you so much for your kind words! We're thrilled to hear that you and your partner had a wonderful stay. Our team works hard to ensure every guest feels comfortable and cared for, so your appreciation means a lot. We're also glad you enjoyed the location and nearby attractions. Looking forward to welcoming you both again for another peaceful escape!
Terrible Stay
We booked this place thinking it was a cozy homestay near Mall Road, but it felt more like a basic hotel. The room was much smaller than shown in pictures, and the balcony view was disappointing it faced local houses, so there was no privacy or space to sit. The food wasn’t good either, and overall, we didn’t enjoy the stay. Definitely not what we expected based on the listing
Room: Super Deluxe Room
Good Stay
Positive: Very well behaved staff Good cleanliness Very Good food Suggestions: Too much stairs No lift Less water supply in washrooms
Room: Standard Room without View
Small clean decent property with good staff
It is a small bnb, clean, decent, cute room with a good view. The staff was good. The food was good too. Only issue was there was no wifi throughout and hence no TV access as well. No frills, a decent clean room to spend the night. Lots of stairs to access the property. Climbing up was tough, going down was easy. Access to the mall road through stairs. For one night it was fine.
Room: Deluxe Room
Dee Ess Residency has replied on Tue Oct 07 16:54:28 IST 2025
Thank you for your review and for highlighting both the positives and areas for improvement. We're glad you appreciated the cleanliness, view, food, and staff hospitality. Regarding the Wi-Fi and TV access, we sincerely apologize for the inconvenience caused during your stay. The Wi-Fi was temporarily down due to an unexpected technical issue, and we understand how this may have affected your experience. We appreciate your understanding and hope to welcome you again with a smoother experience.
Nice 👍
Good Nice views & location Food was also good
Room: Premium Delux Room
Terrible Stay
They charge for even a single bottle of water. Pathetic and awful experience
Room: Premium Delux Room
Dee Ess Residency has replied on Mon Jun 09 11:30:30 IST 2025
We appreciate your feedback. To ensure guests have access to drinking water as per their preference, we provide complimentary RO water, while packaged water bottles are available at a fair price as per our standard policy. Transparency in our offerings is important to us, and we regret any inconvenience caused. We value your input and will continue to refine our services for a seamless experience.
Poor Stay
Room is very small and suffocating.
Room: Standard Room without View
Dee Ess Residency has replied on Tue Oct 07 16:56:29 IST 2025
Thank you for your feedback. We’d like to clarify that the standard room is a budget-friendly option, and its compact size is clearly mentioned in the listing. It’s designed for short stays where guests prioritize value and cleanliness. The room includes a large glass window with openable side panels and a wall-mounted fan to ensure proper airflow and ventilation. We strive to maintain transparency in our descriptions and are always happy to assist guests with alternative room choices if available.
Disappointing Stay – Not Worth the Money
I had a very poor experience during my recent stay at this hotel. The room size was much smaller than expected, and it looked very different from the photos shown during booking. The pictures were clearly misleading and made the place appear much more attractive than it actually is. In reality, the room felt cramped and uncomfortable. On top of that, the location was not convenient at all—reaching the hotel required climbing too many stairs, which was a hassle, especially with luggage. Overall, I felt like I wasted my money. I wouldn’t recommend this place based on my experience. Be cautious when booking based on the photos alone.
Room: Super Deluxe Room
Dee Ess Residency
We’re sorry to hear that your stay did not meet your expectations. However, we would like to clarify a few points for the benefit of future guests. The room size and category are clearly mentioned at the time of booking, and our photos are of the actual rooms, intended to give an accurate representation. The standard rooms are compact by design, offering a budget-friendly option for short stays, while larger categories are also available for those seeking more space. Regarding the location, the property is situated on a hillside, which does require climbing stairs. This is also mentioned in our listing, and many guests enjoy the elevated setting for the views and proximity to Mall Road. We understand that carrying luggage can be inconvenient, and our staff is always available to assist when informed. We regret that you felt disappointed, but we assure future guests that we strive to maintain transparency in our descriptions and provide a clean, safe, and comfortable stay
Average Stay
Using to main stairs to reach the hotel is very tired for children and ladies
Room: Premium Delux Room
Poor
If our breakfast are included in room charge they are not served properly
Room: Super Deluxe Room
Good Stay
I had a wonderful experience and a stunning view at balcony The staffs were humple and politee I recommend this stay .
Room: Deluxe Room
A pleasant stay
Rooms with 3 side view was very cozy and comfortable, Location is a little hard to reach on stairs but they will send someone to carry your bags. Food was fine but I recommend eating outside cause waiting time is less. Overall, my 1 day solo experience was good and tv was also functional with all the apps . I even reached the hotel 2 hours early and still they let me check-in.
Room: Premium Delux Room
Dee Ess Residency has replied on Tue May 20 12:55:41 IST 2025
Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed the cozy and comfortable room with its beautiful views. We understand that reaching the property requires some effort, but we're glad our team could assist in making your arrival smoother. Your feedback on the food service is valuable, and we will look into ways to enhance efficiency for our guests We truly appreciate your insights and hope to welcome you back for another wonderful stay.
Average
Overall ok To Just spend Night
Room: Premium Delux Room
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