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Review Of Dee Ess Residency

Lower Bazar, Shimla | 5 minutes walk to Christ Church Shimla

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.8
    Very Good

    239 Ratings, 107 Reviews

    excellent
    42%
    very good
    31%
    average
    10%
    poor
    8%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 5
    • 4
    • 5
    • 5
    • 1
    • 4
    • 4
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness4.1
    • Value For Money3.7
    • Food3.6
    • Facilities3.8
    • Checkin Experience4.0
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    Reviews Summary

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    This charming property offers a fantastic stay with a friendly and cooperative staff who consistently deliver excellent service. Guests appreciate the clean and cozy rooms, often highlighting stunning valley views. The property is conveniently located near the Mall Road, making it perfect for exploration, though be prepared for some stairs. The food receives positive mentions too. Overall, it provides a comfortable ambiance and is ideal for those who enjoy beautiful surroundings and warm hospitality.

    Sort by:

    Positive first
    5.0

    “Ideal Stay for Couples – Highly Recommend”

    ashish t.couple

    I stayed here with my partner recently and we had a wonderful experience. The room was neat, cozy, and beautifully maintained. The ambiance was peaceful and perfect for a couple’s getaway. The staff was polite and helpful — all our needs were attended to on time. The hotel is couple-friendly, safe, and offers complete privacy. Also, the location is great with many nearby places to explore.

    Travel Month: Jul 2025

    Room: Standard Room without View

    4.0

    good experience

    diksha.couple

    good staff and good service

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Premium Delux Room

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    • user photos
    • user photos
    5.0

    Great Location

    yash v.couple

    near mall road at walking distance. The room and washroom was clean. Stayed for one night.

    Travel Month: Jul 2025

    Room: Standard Room without View

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    aakriti.family

    My stay at the hotel was excellent. The dinner and breakfast were both delicious and of great quality. The service was also very good – the staff was polite and helpful throughout. Overall, I had a wonderful experience and would definitely love to stay here again in the future.

    Travel Month: Jul 2025

    Room: Standard Room without View

    • user photos
    1.0

    Terrible Stay

    ritika p.couple

    We booked this place thinking it was a cozy homestay near Mall Road, but it felt more like a basic hotel. The room was much smaller than shown in pictures, and the balcony view was disappointing it faced local houses, so there was no privacy or space to sit. The food wasn’t good either, and overall, we didn’t enjoy the stay. Definitely not what we expected based on the listing

    Travel Month: Jun 2025

    Room: Super Deluxe Room

    4.0

    Good Stay

    family with 1 kid

    Positive: Very well behaved staff Good cleanliness Very Good food Suggestions: Too much stairs No lift Less water supply in washrooms

    Travel Month: Jun 2025

    Room: Standard Room without View

    4.0

    Small clean decent property with good staff

    neeti p.family with 1 kid

    It is a small bnb, clean, decent, cute room with a good view. The staff was good. The food was good too. Only issue was there was no wifi throughout and hence no TV access as well. No frills, a decent clean room to spend the night. Lots of stairs to access the property. Climbing up was tough, going down was easy. Access to the mall road through stairs. For one night it was fine.

    Travel Month: Jun 2025

    Room: Deluxe Room

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    4.0

    Nice 👍

    kumari n.family

    Good Nice views & location Food was also good

    Travel Month: Jun 2025

    Room: Premium Delux Room

    1.0

    Terrible Stay

    shivam n.solo

    They charge for even a single bottle of water. Pathetic and awful experience

    Travel Month: Jun 2025

    Room: Premium Delux Room

    Dee Ess Residency has replied on Mon Jun 09 11:30:30 IST 2025

    We appreciate your feedback. To ensure guests have access to drinking water as per their preference, we provide complimentary RO water, while packaged water bottles are available at a fair price as per our standard policy. Transparency in our offerings is important to us, and we regret any inconvenience caused. We value your input and will continue to refine our services for a seamless experience.

    2.0

    Poor Stay

    santosh v.family with 1 kid

    Room is very small and suffocating.

    Travel Month: May 2025

    Room: Standard Room without View

    1.0

    Disappointing Stay – Not Worth the Money

    amandeep k.group

    I had a very poor experience during my recent stay at this hotel. The room size was much smaller than expected, and it looked very different from the photos shown during booking. The pictures were clearly misleading and made the place appear much more attractive than it actually is. In reality, the room felt cramped and uncomfortable. On top of that, the location was not convenient at all—reaching the hotel required climbing too many stairs, which was a hassle, especially with luggage. Overall, I felt like I wasted my money. I wouldn’t recommend this place based on my experience. Be cautious when booking based on the photos alone.

    Travel Month: May 2025

    Room: Super Deluxe Room

    3.0

    Average Stay

    abhishek k.family with 1 kid

    Using to main stairs to reach the hotel is very tired for children and ladies

    Travel Month: May 2025

    Room: Premium Delux Room

    2.0

    Poor

    hitesh p.family with 1 kid

    If our breakfast are included in room charge they are not served properly

    Travel Month: May 2025

    Room: Super Deluxe Room

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    • user photos
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    4.0

    Good Stay

    maneesh m.

    I had a wonderful experience and a stunning view at balcony The staffs were humple and politee I recommend this stay .

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    A pleasant stay

    lakshay p.solo

    Rooms with 3 side view was very cozy and comfortable, Location is a little hard to reach on stairs but they will send someone to carry your bags. Food was fine but I recommend eating outside cause waiting time is less. Overall, my 1 day solo experience was good and tv was also functional with all the apps . I even reached the hotel 2 hours early and still they let me check-in.

    Travel Month: May 2025

    Room: Premium Delux Room

    Dee Ess Residency has replied on Tue May 20 12:55:41 IST 2025

    Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed the cozy and comfortable room with its beautiful views. We understand that reaching the property requires some effort, but we're glad our team could assist in making your arrival smoother. Your feedback on the food service is valuable, and we will look into ways to enhance efficiency for our guests We truly appreciate your insights and hope to welcome you back for another wonderful stay.

    3.0

    Average

    swapnil c.family with 1 kid

    Overall ok To Just spend Night

    Travel Month: Apr 2025

    Room: Premium Delux Room

    3.0

    Average Stay

    rahul j.

    The hotel was decent and the baggage service was commendable. However, its location is slightly elevated from the road, which may be inconvenient for some. The room itself was quite small and felt cramped, definitely not spacious. Considering the size and overall comfort, it didn’t feel worth the ₹1500 charged for a single night.

    Travel Month: Apr 2025

    Room: Standard Room without View

    Dee Ess Residency has replied on Tue May 20 12:40:19 IST 2025

    Thank you for your feedback. Our standard rooms are designed as budget-friendly options, offering essential amenities at an affordable rate. The room size and features are mentioned in our listings to ensure transparency for our guests. For those seeking more spacious accommodations with enhanced amenities, we also offer upgraded room categories that provide greater comfort and convenience. We encourage guests to explore these options to find the best fit for their stay

    2.0

    Poor Stay

    pranav p.family with 2 kids

    service not good amenities not good food so so location not proper

    Travel Month: Apr 2025

    Room: Premium Delux Room|Super Deluxe Room

    Dee Ess Residency has replied on Tue May 20 12:42:31 IST 2025

    Dear Guest, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. We strive to provide excellent service, well-maintained amenities, and quality food, and regret that we fell short in your case. We appreciate your insights and will take them into consideration to improve our offerings. If there are specific concerns you'd like to discuss further, we would be happy to address them. Please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future.

    1.0

    Terrible Stay

    souvik d.couple

    Location mentioned is not same as given in map. Had to literally ask people about the hotel. Worst part is you have to climb 100-150+ stairs, that too extremely dark & uneven. There were just one local person & a kid in the name of staff. We couldn't even checkin the property & had to move on to another better hotel.

    Travel Month: Apr 2025

    Room: Deluxe Room

    Dee Ess Residency has replied on Tue Apr 29 23:46:45 IST 2025

    Dear guest, Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet your expectations. We would like to clarify that our property’s location details are accurate, as verified on the map, and we always encourage guests to reach out to us for assistance regarding directions or luggage. Our team is always happy to help ensure a smooth arrival. As per our staff's communication, we understand that the primary issue was your requirement for accommodations for your driver. Unfortunately, we do not currently have facilities to cater to this specific need, which we deeply regret. While it’s disappointing that you chose not to stay with us, we pride ourselves on offering attentive service through our dedicated team of three members who efficiently manage our seven rooms. We believe this setup allows us to maintain a personal touch in guest interactions. We sincerely hope to have the opportunity to host you in the future and deliver an experience that meets your expectations.

    5.0

    Excellent Stay

    vikramajeet s.couple

    Had a great time at this hotel. Excellent ambience

    Travel Month: Apr 2025

    Room: Deluxe Room

    Dee Ess Residency has replied on Tue May 20 12:43:07 IST 2025

    Dear Guest, Thank you for your kind words! We're delighted to hear that you had a great time and enjoyed the ambience. Creating a comfortable and welcoming experience for our guests is always our priority. We look forward to hosting you again soon!

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